Job summary
An
exciting opportunity has arisen for a highly motivated, flexible, and
hardworking individual to join the Specialist Rehabilitation Team as a
Medical Secretary. We are looking for organised, motivated, and experienced
professional who can work effectively as part of a small team, primarily
responsible for transcribing medical letters for the multidisciplinary team
along with other admin duties. The position is part-time, 16 hours per week.
Days and hours to be agreed.
The
successful candidate will demonstrate excellent typing speeds, accuracy with
attention to detail, the ability to work as part of a team under minimal
supervision, and the capability to meet strict deadlines. Strong
communication skills, prioritisation skills, and the ability to manage
deadlines are essential.
Main duties of the job
The
Medical Secretary will provide a comprehensive and high-quality medical
secretarial service to support the clinical teams, including Consultants,
junior medical staff, specialist nursing staff, and Allied Health
Professionals using the EPRO digital dictation system (audio typing). The
successful candidate will be able to communicate sensitivity and effectively
with a wide range of people including Consultants, GP's, Allied Health
Professionals, patients, carers and colleagues and be diplomatic and calm under
pressure. They will ensure typing standards of 5 day turnaround are met so
patient care is not compromised
Based
at Seacroft Hospital the Specialist Rehabilitation Services provides a
specialist multidisciplinary assessment service to people of all ages with
long term mobility problems across Leeds and West Yorkshire area. The team
provide a genuine caring and holistic approach to all they do. This role
offers the chance to make a meaningful contribution to specialist healthcare.
About us
The
Specialist Rehabilitation Service includes the Regional Prosthetic Service,
Leeds Wheelchair Service and Leeds Orthotic Service, all part of the Leeds
Teaching Hospitals Trust (LTHT). Our
valuesPatient-centred, Collaborative, Fair, Accountable, and Empoweredare
integral to how we work and make us distinct from other trusts.
Leeds
Teaching Hospitals is committed to our process of redeploying 'at risk'
members of our existing workforce to new roles. As such, all our job adverts
are subject to this policy and we reserve the right to close, delay or remove
adverts while this process is completed. If you do experience a delay in the
shortlisting stage of the recruitment cycle, please bear with us while this
process is completed, and contact the named contact if you have any
questions.
Leeds
Teaching Hospitals is committed to our process of redeploying 'at risk'
members of our existing workforce to new roles. As such, all our job adverts
are subject to this policy and we reserve the right to close, delay or remove
adverts while this process is completed. If you do experience a delay in the
shortlisting stage of the recruitment cycle, please bear with us while this
process is completed, and contact the named contact if you have any
questions.
Job description
Job responsibilities
Typing
using the EPRO digital dictation system (audio typing).
Ensuring
typing standards of 5 day turnaround are met so patient care is not
compromised
Proof
reading clinical correspondence relating to outpatient attendances and other
patient related correspondence on behalf of the consultant and clinical
teams.
General
administrative duties associated with the consultant/clinical team outpatient
and inpatient workload.
Use
a range of IT skills to support the clinical work of the consultant e.g. use
of databases and spread sheets.
Answer
phone calls and deal with enquiries relating to patients and clinical work
from a variety of sources, directly resolving where possible or transferring
to appropriate personnel.
Liaise
with GPs, hospital staff and others on behalf of consultant in relation to
clinical workload.
Support
administrative process as deemed appropriate by the Assistant PSC.
For
full details, see attached job description.
Job description
Job responsibilities
Typing
using the EPRO digital dictation system (audio typing).
Ensuring
typing standards of 5 day turnaround are met so patient care is not
compromised
Proof
reading clinical correspondence relating to outpatient attendances and other
patient related correspondence on behalf of the consultant and clinical
teams.
General
administrative duties associated with the consultant/clinical team outpatient
and inpatient workload.
Use
a range of IT skills to support the clinical work of the consultant e.g. use
of databases and spread sheets.
Answer
phone calls and deal with enquiries relating to patients and clinical work
from a variety of sources, directly resolving where possible or transferring
to appropriate personnel.
Liaise
with GPs, hospital staff and others on behalf of consultant in relation to
clinical workload.
Support
administrative process as deemed appropriate by the Assistant PSC.
For
full details, see attached job description.
Person Specification
Qualifications
Essential
- Audio typing/Word Processing Skills RSA II or equivalent experience
- GCSE Grade C or above (or equivalent e.g. AMSPAR Level 2) in English and Maths
Additional Requirements
Essential
- Organisational skills and time management.
Experience
Essential
- Secretarial experience
- Using Microsoft office packages including word, excel and PowerPoint
- Use of patient information systems, such as PAS.
- Prioritising and managing workload to meet deadlines
- A broad understanding of medical terminology and its use within clinical correspondence
- Knowledge and application of the Data Protection Act in relation to patient confidentiality and the appropriate care of patient information.
Desirable
- Liaising with a variety of sources to provide information when required
- Previous healthcare experience
- Use of PPM and other department-relevant systems
- Understanding of relevant Trust standards and other NHS waiting time standards e.g. 5-day turnaround of clinical correspondence, 18-week wait for patients
- Dealing with internal and external enquiries originating from a variety of sources
Skills & behaviours
Essential
- Interpersonal and communication skills.
- Ability to work as part of a team.
- Use of tact, diplomacy and sensitivity with wide range of people and in various situations.Ability to deal with enquiries in an appropriate and supportive manner.
- Prioritising and managing workload to meet deadlines.
- Understanding of customer care principles.
Person Specification
Qualifications
Essential
- Audio typing/Word Processing Skills RSA II or equivalent experience
- GCSE Grade C or above (or equivalent e.g. AMSPAR Level 2) in English and Maths
Additional Requirements
Essential
- Organisational skills and time management.
Experience
Essential
- Secretarial experience
- Using Microsoft office packages including word, excel and PowerPoint
- Use of patient information systems, such as PAS.
- Prioritising and managing workload to meet deadlines
- A broad understanding of medical terminology and its use within clinical correspondence
- Knowledge and application of the Data Protection Act in relation to patient confidentiality and the appropriate care of patient information.
Desirable
- Liaising with a variety of sources to provide information when required
- Previous healthcare experience
- Use of PPM and other department-relevant systems
- Understanding of relevant Trust standards and other NHS waiting time standards e.g. 5-day turnaround of clinical correspondence, 18-week wait for patients
- Dealing with internal and external enquiries originating from a variety of sources
Skills & behaviours
Essential
- Interpersonal and communication skills.
- Ability to work as part of a team.
- Use of tact, diplomacy and sensitivity with wide range of people and in various situations.Ability to deal with enquiries in an appropriate and supportive manner.
- Prioritising and managing workload to meet deadlines.
- Understanding of customer care principles.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
