Job summary
Expected Shortlisting
Date
09/04/2026
Planned Interview
Date
16/04/2026
An
exciting opportunity has arisen to join the Renal Department as a Band 3
Medical Secretary within the Abdominal Medicine & Surgery CSU at Leeds
Teaching Hospitals NHS Trust. This full-time role supports a busy clinical
service by providing high-quality administrative and secretarial assistance
to clinicians and patients.
The
postholder will manage clinical correspondence, prepare clinic documentation,
maintain accurate records, handle appointment queries, take meeting minutes,
and support the smooth coordination of patient pathways. Strong organisation,
excellent communication skills, and confidence using hospital IT systems are
essential.
The
ideal candidate will be proactive, detail-focused, and able to work both
independently and as part of a supportive team. Previous medical or
secretarial experience is desirable, and full training on departmental
systems will be provided.
Main duties of the job
The
successful candidate will:
Provide comprehensive secretarial support to clinicians, including audio
typing, drafting letters and managing clinical correspondence
Coordinate clinics by preparing documentation, monitoring patient pathways
and managing appointment queries
Maintain accurate patient and departmental records using Trust IT systems
Take minutes for meetings and ensure timely distribution of agreed actions
Liaise effectively with clinical teams, internal departments and external
organisations
Support patients and relatives professionally, handling enquiries with
sensitivity and confidentiality
Prioritise workload, manage deadlines and contribute to the smooth running of
the Renal administrative service
Provide flexible administrative cover across the department as required
About us
Leeds
Teaching Hospitals NHS Trust is one of the largest and most respected acute
hospital trusts in the UK. Our organisation is recognised for clinical
excellence, research and innovation, and a commitment to compassionate,
patient-focused care. As part of the West Yorkshire Association of Acute
Trusts (WYAAT), we collaborate with other NHS partners to continuously
improve services. Our core values patient-centred, collaborative, fair,
accountable, and empowered shape everything we do.
Leeds
Teaching Hospitals is committed to our process of redeploying 'at risk'
members of our existing workforce to new roles. As such, all our job adverts
are subject to this policy and we reserve the right to close, delay or remove
adverts while this process is completed. If you do experience a delay in the
shortlisting stage of the recruitment cycle, please bear with us while this
process is completed, and contact the named contact if you have any
questions.
Job description
Job responsibilities
The
Band 3 Medical Secretary will play a vital role in supporting the Renal
Department by delivering comprehensive, high-quality administrative and
secretarial services to clinicians, patients, and the wider multidisciplinary
team. The postholder will be responsible for preparing, typing and issuing
clinical correspondence, managing consultants in-boxes, and ensuring all
documentation is completed accurately and within agreed timescales. They will
coordinate clinics by preparing notes, tracking patient pathways, monitoring
workflow, and ensuring the timely processing of results, referrals and
follow-up actions.
A
key part of the role will include handling patient enquiries with
professionalism and sensitivity, providing accurate information, and ensuring
concerns or outstanding actions are escalated appropriately. The postholder
will maintain and update patient records on Trust systems, support
appointment booking processes, and contribute to the smooth running of
administrative functions across the service.
They
will also be expected to take minutes for departmental meetings, prepare
agendas, track agreed actions, and distribute documentation promptly. The
role requires effective liaison with clinical teams, other hospital
departments, external organisations and community providers to ensure
seamless communication and continuity of care.
The
ideal candidate will demonstrate strong organisational skills, excellent
attention to detail, and the ability to manage competing priorities in a busy
environment. They must be confident using digital systems, committed to
maintaining confidentiality, and able to work both independently and
collaboratively as part of a supportive administrative team. The postholder
will contribute to service improvement by identifying opportunities to
streamline processes and enhance patient experience, while providing flexible
cover to meet the operational needs of the department.
Job description
Job responsibilities
The
Band 3 Medical Secretary will play a vital role in supporting the Renal
Department by delivering comprehensive, high-quality administrative and
secretarial services to clinicians, patients, and the wider multidisciplinary
team. The postholder will be responsible for preparing, typing and issuing
clinical correspondence, managing consultants in-boxes, and ensuring all
documentation is completed accurately and within agreed timescales. They will
coordinate clinics by preparing notes, tracking patient pathways, monitoring
workflow, and ensuring the timely processing of results, referrals and
follow-up actions.
A
key part of the role will include handling patient enquiries with
professionalism and sensitivity, providing accurate information, and ensuring
concerns or outstanding actions are escalated appropriately. The postholder
will maintain and update patient records on Trust systems, support
appointment booking processes, and contribute to the smooth running of
administrative functions across the service.
They
will also be expected to take minutes for departmental meetings, prepare
agendas, track agreed actions, and distribute documentation promptly. The
role requires effective liaison with clinical teams, other hospital
departments, external organisations and community providers to ensure
seamless communication and continuity of care.
The
ideal candidate will demonstrate strong organisational skills, excellent
attention to detail, and the ability to manage competing priorities in a busy
environment. They must be confident using digital systems, committed to
maintaining confidentiality, and able to work both independently and
collaboratively as part of a supportive administrative team. The postholder
will contribute to service improvement by identifying opportunities to
streamline processes and enhance patient experience, while providing flexible
cover to meet the operational needs of the department.
Person Specification
Skills & behaviours
Essential
- Reliable, trustworthy, motivated
- Flexible, professional and collaborative team player
- Able to work under pressure and meet deadlines
- Strong verbal and written communication skills
Desirable
- Knowledge of Patient Administration Systems such as Patient Centre
Experience
Essential
- Competent keyboard and IT skills
- Experience in an office or administrative environment (including education-related experience)
- Understanding of clerical procedures and Trust policies
Desirable
- Knowledge of patient-related databases
- Previous NHS or healthcare clerical experience
Additional Requirements
Essential
- Able to fulfil Occupational Health requirements, including:
- Retrieving and transporting documentation across Trust sites
- Working at a VDU for prolonged periods
Qualifications
Essential
- Literate and numerate
- NVQ2 in Customer Care or equivalent experience
- GCSE grade C or equivalent OR ability to pass Trust's Basic Literacy and Numeracy test
- Willingness to undertake training on relevant systems and procedures
Desirable
- ECDL or equivalent IT qualification.
Person Specification
Skills & behaviours
Essential
- Reliable, trustworthy, motivated
- Flexible, professional and collaborative team player
- Able to work under pressure and meet deadlines
- Strong verbal and written communication skills
Desirable
- Knowledge of Patient Administration Systems such as Patient Centre
Experience
Essential
- Competent keyboard and IT skills
- Experience in an office or administrative environment (including education-related experience)
- Understanding of clerical procedures and Trust policies
Desirable
- Knowledge of patient-related databases
- Previous NHS or healthcare clerical experience
Additional Requirements
Essential
- Able to fulfil Occupational Health requirements, including:
- Retrieving and transporting documentation across Trust sites
- Working at a VDU for prolonged periods
Qualifications
Essential
- Literate and numerate
- NVQ2 in Customer Care or equivalent experience
- GCSE grade C or equivalent OR ability to pass Trust's Basic Literacy and Numeracy test
- Willingness to undertake training on relevant systems and procedures
Desirable
- ECDL or equivalent IT qualification.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
