Leeds Teaching Hospitals

Data Quality Business Support Co-ordinator (XN05)

The closing date is 12 January 2026

Job summary

Renal services are looking to recruit a Data Quality Business Support Coordinator. The post holder will support the Renal Business Manager and Service Manager in delivering the Information and Data Quality agenda across the Regional Renal Service (Bradford, Hull, Leeds & York).

The post holder will play a key role in the day-to-day management of the Vital Data System (BHLY), helping to ensure that the data required for routine patient care, local and national quality audit, research and service improvements is accurate and complete.

The post holder may be asked to assist with pieces of project work, e.g. system configuration requests, end user testing of the system for new version upgrades, development of clinical decision support systems etc.

The post holder will provide accurate clinical and management information through regular and ad-hoc reports in order to support the business decision making processes within the Renal department.

Main duties of the job

The post holder will be responsible for the provision of a full and effective administrative and clerical support service to the end users of the renal system BHLY used within the Trust and the Region.

They will also be responsible for inputting data from out-reach clinic lists. NHS Tracing, the UK Renal Registry (UKRR) and the Rare Diseases Registry (RaDaR) and for liaising with supplier of Vital Data to maintain the flow of data to the UK Renal Data Collaborative (UKRDC) which includes the feed to Patients Know Best (PKB).

The post holder will understand the key principles of data quality and assurance and be able to identify with data entry and use. They will provide training materials for users and collaborate with the BHLY System Managers in Bradford, Hull and York to resolve problems and improve efficiency.

They will work closely with the multidisciplinary service teams and other services that support the Leeds renal service (including Pathology, Pharmacy and Dietetics) to help ensure that BHLY is used effectively for sharing information and for supporting and monitoring delivery of care. They will liaise with external organisations, including the UKRR, RaDaR and NHS Blood and Transplant (NHSBT), to provide data for regional/national audits and respond to queries submitted by patients through PKB.

The post holder will be expected to arrange and plan her/his own work on a day-to-day basis within the overall demands and priorities of the department.

About us

Leeds Teaching Hospitals is one the largest teaching hospital trusts in Europe, with access to leading clinical expertise and medical technology. We care for people from all over the country as well as the 780,000 residents of Leeds itself. Our 20,000 staff ensures that every year we see and treat 1,500,000 people in our 2,000 beds or out-patient settings, comprising 100,000 day cases, 125,000 in-patients, 260,000 A&E visits and 1,050,000 out-patient appointments. We operate from 7 hospitals on 5 sites all linked by the same vision, philosophy and culture to be the best for specialist and integrated care. The Trust is closely linked with the University of Leeds and undertakes both undergraduate medical teaching and postgraduate studies.

Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions.

Date posted

22 December 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£31,049 to £37,796 a year

Contract

Permanent

Working pattern

Part-time

Reference number

C9298-AMS-369

Job locations

St. James's University Hospital

Beckett Street

Leeds

LS9 7TF

Job description

Job responsibilities

KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED

Essential:

Degree or equivalent qualification/experience

Competence in use of Microsoft Outlook, Excel and Word

Awareness of NHS performance/clinical indicators relevant to renal care

Experience in data/database/information management

Experience querying databases using MySQL or equivalent

Understanding of Data Protection and Information Governance

Effective inter-personal skills and ability to liaise with senior managers and consultants where guidance and interpretation of information of information is required

Experience of working in a team and adapting to the requirements of the team

Planning and time management skills, able to prioritise and schedule tasks and activities, to meet deadlines, adjusting these plans and necessary to address more urgent work requests

Commitment to continuous personal development

Working knowledge of NHS IT systems

Ability to collaborate with colleagues to define patient cohorts and unambiguous data sets for reports

Desirable:

Understanding of the clinical pathways for patients with acute and chronic kidney disease

Familiarity with a renal-specific IT system (ideally Vital Data)

Understanding of the organisational structure of a renal service offering dialysis and clinics on multiple sites and transplantation

Knowledge of medical terms and procedures

Knowledge of MySQL (or an equivalent query language)

Knowledge of Crystal Reports

Experience of writing reports and creating Powerpoint presentations

Experience of providing training

Experience of managing or supporting changes in practice

PRINCIPAL DUTIES & AREAS OF RESPONSIBILITY

Ensure data completeness (aiming at 100% data capture) and a high level of accuracy is maintained by regular data checks

Analyse and investigate completed work to identify areas of specific concern relating to Data Quality issues and devise a course of action to address these issues

Communicate complex issues arising from data quality analysis with to users and managers using persuasive and motivational skills where required to increase the quality of the data entry

Develop, when necessary, and maintain BHLY Operating Procedures and User Training materials

Co-ordinate the resolution of any user problems and queries, liaising with colleagues in DIT where necessary

Ensure mandatory data items are collected in line with current national dataset

Liaise with other areas of DIT to ensure minimum of duplication of data entry and assist in the development of data links to other databases

Generate and present regular and ad hoc clinical and management reports to clinical and management staff within the Renal Service

Manage or support implementation of improvements in data management, including updates to BHLY screens and Quick/Crystal Reports

Provide users with information and training, if necessary, when new functionality is introduced or concerns over data entry are identified

Respond to written/verbal enquiries regarding data by supplying straightforward information and guidance, or referring to the relevant member of staff

Maintain a productive working relationship with operational, corporate and Regional colleagues

Identify, monitor and report on data quality issues

Ensure a timely and accurate response to any queries, both internal and external

Attend in-house and regional service meetings as required, this may include welcoming participants and taking minutes

Provide monthly Payment by Results (PbR) reports for the Leeds commissioning team and assist Bradford and York with their PbR reports as necessary

Provide reports as required to external organisations including UKRR, RaDaR and NHSBT

Carry out other duties commensurate with the grade which may be required from time to time to ensure the effective running of the service.