Leeds Teaching Hospitals

Administrative Officer (XN03)

The closing date is 31 October 2025

Job summary

Expected Shortlisting Date

30/10/2025

Planned Interview Date

07/11/2025

Band 3 Administrative Co-Ordinator

The Abdominal Medicine and Surgery (AMS) CSU are seeking to recruit a highly motivated and enthusiastic Administrative Co-Ordinator to join our team in Leeds.

The post holder will be an integral part of the Urology team and should be able to communicate with sensitivity and effectively with a wide range of people including medical staff, patients and colleagues.

The Administrative Co-ordinator will be responsible for prioritising work and reviewing working practices to ensure the effective running of the department. They will ensure that processes/procedures comply with legislation requirements covering Health & Safety, Data Protection and confidentiality.

For informal enquiries, please contact Tracy Bolam Assistant Business Manager tracy.bolam@nhs.net

Main duties of the job

The successful candidate will be responsible for providing a high level of administrative support for the Diagnostic and Surgery service within Urology, as well as providing wider support to the Urology department.

Main areas of responsibility and knowledge include but are not restricted to

Managing the Diagnostic and Surgery service within Urology, including the adding of patients to Diagnostic waiting lists, booking the appointments and updating all relevant systems.

Knowledge of the Cancer Pathways, particularly understanding of the 2ww targets.

Knowledge of the Diagnostic Pathways and targets.

Diary and template management.

Knowledge of Hospital systems and applications i.e. PAS, PPM1, PPM+ and ICE

Ensuring appropriate and timely escalations are made regarding any challenges and potential breaches to the management team.

About us

Leeds Teaching Hospitals NHS Trust (LTHT) was formed in April 1998, following the merger of two smaller NHS trusts in the city and provides healthcare and specialist services for people across the city of Leeds, the Yorkshire and Humber region and further afield. The Trust has a budget of £1.4 billion and employs more than 21,000 staff. Last year, we treated more than 1.7 million patients. Our care and clinical expertise is delivered from seven hospitals on five sites, and they are all joined by our vision to be the best for specialist and integrated care. We play an important role in the training and education of medical, nursing and dental students, and we are a centre for world-class research, innovation and pioneering new treatments.

Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions.

Details

Date posted

10 October 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year

Contract

Permanent

Working pattern

Full-time

Reference number

C9298-AMS-355

Job locations

St. James's University Hospital

Beckett Street

Leeds

LS9 7TF


Job description

Job responsibilities

Providing a full administrative service to the departmental team including filing, typing, photocopying, distributing information and use of internal and external email, recruitment administration, plus other administrative duties to ensure the smooth running of the department.

Organising and prioritising workload based on the needs of the service.

Using and updating databases, producing reports and statistics for the team and wider distribution, on a regular and ad hoc basis e.g. waiting lists, breach analysis

Communicating with staff at all levels in the Trust and with outside agencies, on the telephone, by letter/email and in person, in a professional and competent manner.

To respond to written and telephone enquiries in a polite and helpful manner, prioritising messages and distributing appropriately to ensure necessary action/response.

Job description

Job responsibilities

Providing a full administrative service to the departmental team including filing, typing, photocopying, distributing information and use of internal and external email, recruitment administration, plus other administrative duties to ensure the smooth running of the department.

Organising and prioritising workload based on the needs of the service.

Using and updating databases, producing reports and statistics for the team and wider distribution, on a regular and ad hoc basis e.g. waiting lists, breach analysis

Communicating with staff at all levels in the Trust and with outside agencies, on the telephone, by letter/email and in person, in a professional and competent manner.

To respond to written and telephone enquiries in a polite and helpful manner, prioritising messages and distributing appropriately to ensure necessary action/response.

Person Specification

Skills & behaviours

Essential

  • Excellent communication Skills
  • Able to work on own Initiative.
  • Able to work as part of a team.
  • Able to prioritise Workload.
  • Understanding of Escalation Processes and the need for these to be in place.
  • Flexibility

Additional Requirements

Essential

  • Diary management
  • Knowledge of Cancer Pathways

Experience

Essential

  • Experience of using IT applications in a Windows based environment.
  • Excel, Word and Outlook
  • Experience of working in a Health Care setting.

Qualifications

Essential

  • Educated to GCSE standard (or equivalent) English language grade C or above.
Person Specification

Skills & behaviours

Essential

  • Excellent communication Skills
  • Able to work on own Initiative.
  • Able to work as part of a team.
  • Able to prioritise Workload.
  • Understanding of Escalation Processes and the need for these to be in place.
  • Flexibility

Additional Requirements

Essential

  • Diary management
  • Knowledge of Cancer Pathways

Experience

Essential

  • Experience of using IT applications in a Windows based environment.
  • Excel, Word and Outlook
  • Experience of working in a Health Care setting.

Qualifications

Essential

  • Educated to GCSE standard (or equivalent) English language grade C or above.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Leeds Teaching Hospitals

Address

St. James's University Hospital

Beckett Street

Leeds

LS9 7TF


Employer's website

https://www.leedsth.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Leeds Teaching Hospitals

Address

St. James's University Hospital

Beckett Street

Leeds

LS9 7TF


Employer's website

https://www.leedsth.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Assistant Business Manager

Tracy Bolam

tracy.bolam@nhs.net

Details

Date posted

10 October 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year

Contract

Permanent

Working pattern

Full-time

Reference number

C9298-AMS-355

Job locations

St. James's University Hospital

Beckett Street

Leeds

LS9 7TF


Supporting documents

Privacy notice

Leeds Teaching Hospitals's privacy notice (opens in a new tab)