Leeds Teaching Hospitals

Administrative Co-ordinator (XN03)

The closing date is 26 September 2025

Job summary

Expected Shortlisting Date

30/09/2025

Planned Interview Date

06/10/2025

An exciting opportunity has arisen for an enthusiastic and patient centred individual to join the Abdominal Medicine & Surgery Team in the role of Admissions co-ordinator for HPB/UG/PANC

The position is based in the Bexley Wing admissions departments at St James University Hospital. Applicants should have a responsible attitude, be proactive, and demonstrate using initiative. Excellent communication skills are essential as you will be required to liaise with patients and colleagues.

The post holders will be required to work as part of a small team, providing an excellent service for elective patients on the 18 week and cancer pathways whilst ensuring that the pathway is as seamless as possible.

For an informal discussion please contact:

Ashleigh Clarke, Assistant Business Manager, Ashleigh.clarke@nhs.net

Main duties of the job

Schedule and Record patients admission dates on the relevant Trusts administration system including PAS and TMS in an accurate and timely manner in accordance with local Trust policies.

Ensure patients have admissions booked in priority according to their clinical needs and in chronological order.

Organising and prioritising workload based on needs of the service.

Using and updating databases, producing reports and statistics for the team and wider distribution. On a regular and ad hoc basis eg waiting lists and PTL.

Respond effectively to telephone communications in a polite and helpful manner, observing the need for discretion and courtesy. Taking responsibility for returning any follow up calls as necessary.

Liaise with the wards on a regular basis to ensure patient information is accurately recorded on PAS including admission, cancellations and Do Not Attends.

Ensure all cancellations are reported to the wards, clinicians and medical secretaries in a timely manner and make arrangements, where appropriate, to re-admit the patient.

Ensure work is completed and targets met within agreed timescales and in line with the trust policies and procedures.

About us

To work within the Trusts admission environment to facilitate the smooth, and efficient delivery of the patient administration pathway from the decision to admit the patient and throughout the inpatient process.

Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions.

Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions.

Details

Date posted

05 September 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year

Contract

Permanent

Working pattern

Full-time

Reference number

C9298-AMS-346

Job locations

St. James's University Hospital

Beckett Street

Leeds

LS9 7TF


Job description

Job responsibilities

The admissions co-ordinator is expected to provide an efficient, effective and accurate administration and service in line with the policy statements provided in the Trusts Patient Access policies, to support the delivery of high standard and cost effective treatment for patients.

Job description

Job responsibilities

The admissions co-ordinator is expected to provide an efficient, effective and accurate administration and service in line with the policy statements provided in the Trusts Patient Access policies, to support the delivery of high standard and cost effective treatment for patients.

Person Specification

Qualifications

Essential

  • Qualifications - Good Basic Standard of Education demonstrating excellent communication skills and numeracy
  • Minimum of 5 GCSE, NVQ or the equivalent qualifications

Skills & behaviours

Essential

  • Fair, honest and consistent in their approach. Diplomatic, self-motivated and enthusiastic with a professional attitude. Communicate sensitively and effectively.
  • A good team player, with the ability to work independently and flexibly in a diverse and demanding environment

Desirable

  • Ability to use the Trusts Patient Administration systems, such as PAS, PPM+, TMS, Microsoft Office

Experience

Essential

  • Experience of working in an office environment. (This includes work experience at school or college)

Desirable

  • Experience Working with Patients in an administrative environment
Person Specification

Qualifications

Essential

  • Qualifications - Good Basic Standard of Education demonstrating excellent communication skills and numeracy
  • Minimum of 5 GCSE, NVQ or the equivalent qualifications

Skills & behaviours

Essential

  • Fair, honest and consistent in their approach. Diplomatic, self-motivated and enthusiastic with a professional attitude. Communicate sensitively and effectively.
  • A good team player, with the ability to work independently and flexibly in a diverse and demanding environment

Desirable

  • Ability to use the Trusts Patient Administration systems, such as PAS, PPM+, TMS, Microsoft Office

Experience

Essential

  • Experience of working in an office environment. (This includes work experience at school or college)

Desirable

  • Experience Working with Patients in an administrative environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Leeds Teaching Hospitals

Address

St. James's University Hospital

Beckett Street

Leeds

LS9 7TF


Employer's website

https://www.leedsth.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Leeds Teaching Hospitals

Address

St. James's University Hospital

Beckett Street

Leeds

LS9 7TF


Employer's website

https://www.leedsth.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Assistant Business Manager

Ashleigh Clarke

Ashleigh.clarke@nhs.net

Details

Date posted

05 September 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year

Contract

Permanent

Working pattern

Full-time

Reference number

C9298-AMS-346

Job locations

St. James's University Hospital

Beckett Street

Leeds

LS9 7TF


Supporting documents

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