Job summary
Expected Shortlisting Date09/09/2025
Planned Interview Date23/09/2025
Do
you enjoy working with people and being part of a diverse team? Do you like
to be active?
Surgical
Assessment Unit (SAU) currently has a vacancy for a Ward Environment Porter
to work Monday Friday 7:30am 15:30pm. We are looking for an individual to
assist with the efficient running of a busy assessment area. This will
include transferring patients to inpatient wards, ensuring patients receive a
timely and safe transfer and assisting with cleaning bed/trolley areas. The
individual will also assist with the day-to-day cleaning of the department;
ensuring equipment is regularly cleaned and ready to use and to maintain
cleanliness and tidiness in all areas of SAU. In addition to this, the
successful candidate will assist in providing refreshments for patients who
are either inpatients on the unit, or awaiting assessments such as
sandwiches, hot drinks, and breakfast.
You
will be required to work proactively with all of the SAU team and
contributing towards providing a safe and efficient environment for patients,
staff and visitors.
Main duties of the job
Transferring
patients on trolleys, beds or chairs to wards, scans and other departments
where necessary. Assisting with daily cleaning schedules of floors,
equipment, bed space areas etc. Providing refreshments for patients who are
awaiting assessment or awaiting transfers to ward beds whilst maintaining a
polite and positive bedside manner.
About us
SAU
is an acute assessment area with 5 side rooms, 2 bays consisting of 10 beds,
a trolley bay consisting of 6 trolley spaces and a waiting area with
approximately 15 seats. It is a fast paced department and candidates will be
required to work well under pressure and move around the hospital as required
when taking patients, samples etc.
Leeds
Teaching Hospitals is committed to our process of redeploying 'at risk'
members of our existing workforce to new roles. As such, all our job adverts
are subject to this policy and we reserve the right to close, delay or remove
adverts while this process is completed. If you do experience a delay in the
shortlisting stage of the recruitment cycle, please bear with us while this
process is completed, and contact the named contact if you have any
questions.
Job description
Job responsibilities
To
work as a member of the clinical ward team carrying out the cleaning and the
movement of patients, specimens & goods/consumables/drugs between wards
and departments. To provide a range of
direct or indirect supervised non-clinical support to the professional teams
within designated clinical areas.
The
role will be supportive in keeping the hospital environment, safe, clean and
tidy. The provision of a high-quality
support service, responding to patient bed discharge/equipment cleaning and
or/ urgent patient equipment/specimen/blood transportation.
The
job holder will work within designated clinical areas providing support to
the multi-disciplinary teams. Duties will include answering phones, cleaning
equipment, setting up equipment under supervision, ordering maintaining stock
levels and any other general clinical duties required. The job holder will
meet, and greet patients, family or carers and provide family and carer
support where asked to do so. The job holder will be a central point of
communication between the department and medical physics to ensure equipment
is returned, and repaired, and or serviced in a timely manner
Job description
Job responsibilities
To
work as a member of the clinical ward team carrying out the cleaning and the
movement of patients, specimens & goods/consumables/drugs between wards
and departments. To provide a range of
direct or indirect supervised non-clinical support to the professional teams
within designated clinical areas.
The
role will be supportive in keeping the hospital environment, safe, clean and
tidy. The provision of a high-quality
support service, responding to patient bed discharge/equipment cleaning and
or/ urgent patient equipment/specimen/blood transportation.
The
job holder will work within designated clinical areas providing support to
the multi-disciplinary teams. Duties will include answering phones, cleaning
equipment, setting up equipment under supervision, ordering maintaining stock
levels and any other general clinical duties required. The job holder will
meet, and greet patients, family or carers and provide family and carer
support where asked to do so. The job holder will be a central point of
communication between the department and medical physics to ensure equipment
is returned, and repaired, and or serviced in a timely manner
Person Specification
Experience
Essential
- To be responsible for working with colleagues to maintain and improve the quality of services provided to our patients and other service users.
- Ensure that all tasks are carried out in compliance with relevant statutory legislation and local policies and codes of practice including; Health and Safety, COSHH and in particular, by following agr
- To complete all relevant daily documentation in compliance with relevant statutory legislation and local codes of practice and quality control procedures.
- Communicate sensitively and effectively with patient, visitors, relatives and staff.
- Respect of patients confidentiality and understand that patients have an entitlement to have their affairs to be dealt with in a confidential manner.
- To be helpful, flexible and willing to undertake and tasks requested.
- A basic understanding of infection control
- Ability to communicate both verbally, (transmitting information via telephone/radio system and by reading and writing
- Experience in cleaning within any setting e.g. home
- Insight into role and responsibilities of post Ability to work within set procedures and protocols.
- Safety: Care of Environment, Moving and handling and fire evacuation.
- Good organisational skills
- Positive approach to new ways of working
- Able to walk considerable distances.
- Good interpersonal skills
Desirable
- An understanding of cleaning practices within a healthcare setting
- Previous hospital environment experience
- Working in a customer focused environment
- Working in a patient/clinical setting
Additional Requirements
Essential
- Committed to working with people
- Demonstrates empathy
- Conduct oneself in a polite professional manner.
- Excellent time keeping and attendance.
- Flexible and adapts positively to change.
- Customer focused.
- Capability to undertake physical tasks.
- Personal: Caring, Motivated and have the ability to organise workload
- Communication: Literacy, Numeracy, verbal and non-verbal
- Responsibility to others: Reliable, Trustworthy, Adaptable, Able to empathise.
Qualifications
Essential
- Maths and English GCSE grades A-E or equivalent Level 1 Literacy or Numeracy
- Ability to communicate both verbally in a tactful, compassionate and polite manner, providing reassurance where required, and non-verbally (reading and writing).
- Ability to communicate and transmit information via telephone, radio & IT systems.
- Willing to undergo training as required induction and on the job training as required to be able to perform the role.
- Effectively communicate with patients, team members and other departments.
Desirable
- Literate and numerate
- Health & Safety / COSHH / Moving & Handling training /awareness.
- Customer Care Training.
- Relevant occupational in-house cleaning.
Skills & behaviours
Essential
- Shows enthusiasm in regard to personal development
- Dedicated to support the development of a high-quality service
- Good communication skills verbally/written
Person Specification
Experience
Essential
- To be responsible for working with colleagues to maintain and improve the quality of services provided to our patients and other service users.
- Ensure that all tasks are carried out in compliance with relevant statutory legislation and local policies and codes of practice including; Health and Safety, COSHH and in particular, by following agr
- To complete all relevant daily documentation in compliance with relevant statutory legislation and local codes of practice and quality control procedures.
- Communicate sensitively and effectively with patient, visitors, relatives and staff.
- Respect of patients confidentiality and understand that patients have an entitlement to have their affairs to be dealt with in a confidential manner.
- To be helpful, flexible and willing to undertake and tasks requested.
- A basic understanding of infection control
- Ability to communicate both verbally, (transmitting information via telephone/radio system and by reading and writing
- Experience in cleaning within any setting e.g. home
- Insight into role and responsibilities of post Ability to work within set procedures and protocols.
- Safety: Care of Environment, Moving and handling and fire evacuation.
- Good organisational skills
- Positive approach to new ways of working
- Able to walk considerable distances.
- Good interpersonal skills
Desirable
- An understanding of cleaning practices within a healthcare setting
- Previous hospital environment experience
- Working in a customer focused environment
- Working in a patient/clinical setting
Additional Requirements
Essential
- Committed to working with people
- Demonstrates empathy
- Conduct oneself in a polite professional manner.
- Excellent time keeping and attendance.
- Flexible and adapts positively to change.
- Customer focused.
- Capability to undertake physical tasks.
- Personal: Caring, Motivated and have the ability to organise workload
- Communication: Literacy, Numeracy, verbal and non-verbal
- Responsibility to others: Reliable, Trustworthy, Adaptable, Able to empathise.
Qualifications
Essential
- Maths and English GCSE grades A-E or equivalent Level 1 Literacy or Numeracy
- Ability to communicate both verbally in a tactful, compassionate and polite manner, providing reassurance where required, and non-verbally (reading and writing).
- Ability to communicate and transmit information via telephone, radio & IT systems.
- Willing to undergo training as required induction and on the job training as required to be able to perform the role.
- Effectively communicate with patients, team members and other departments.
Desirable
- Literate and numerate
- Health & Safety / COSHH / Moving & Handling training /awareness.
- Customer Care Training.
- Relevant occupational in-house cleaning.
Skills & behaviours
Essential
- Shows enthusiasm in regard to personal development
- Dedicated to support the development of a high-quality service
- Good communication skills verbally/written
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
