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Leeds Teaching Hospitals

Ward Clerk (XN02)

The closing date is 14 August 2025

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Job summary

Expected Shortlisting Date

14/08/2025

Planned Interview Date

28/08/2025

We are looking for a friendly and enthusiastic person to carry out Ward clerk duties, the posts will be based on Ward 92 which is a Gastroenterology/Hepatology Ward at St Jamess Hospital in Leeds. The working hours will be day shifts including weekends.

The post holder will be required to undertake clerical and related duties enabling the nursing staff to concentrate more freely on direct patient care.

The post will involve considerable liaison with patients, relatives, hospital staff, and wards and departments within the Trust. Excellent communication and organisational skills are paramount, as is a flexible attitude.

For Informal enquires please contact Senior Sister Gina Ghircoias on (0113)2069192

Main duties of the job

We are seeking self-motivated individuals who work to a high professional standard and are used to working on their own initiative. The post holder will be part of a team delivering outstanding administrative support to the clinical teams. Applicants will be expected to be organised, hardworking and demonstrate a high level of flexibility. The ability to work accurately to deadlines and demonstrate effective time management will be essential.

The successful applicant should be computer literate and have previous experience working in a public facing role. Experience of using patient administration systems is an advantage, particularly Patient Centre, however training will be provided for the successful applicant. They will also possess excellent communication skills as they will have daily interactions with both service users and colleagues.

About us

THE LEEDS WAY VALUES

Our values are part of what make us different from other trusts, so we

see this as strength, as well as a responsibility. They have been Senior Sister Nurse Ward Sisters Staff Nurse Clinical Support workers This Post Ward Clerk AfC number (75) developed by our staff and set out what they see as important to how we work. Our five values are:

Patient-centred

Collaborative

Fair

Accountable

Empowered

Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions.

Date posted

24 July 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year

Contract

Permanent

Working pattern

Full-time

Reference number

C9298-AMS-333

Job locations

St. James's University Hospital

Beckett Street

Leeds

LS9 7TF

Job description

Job responsibilities

To undertake administrative duties at ward level including the accurate and timely recording of patient activity data on Trust systems. To undertake clerical and related duties on the ward and enable Sister/Charge Nurse and other ward staff to concentrate more freely on direct patient care. This will involve considerable liaison with other departments and wards on behalf of the ward staff.

The jobholder will contribute to the maintenance of an environment for effective care.

JOB DIMENSIONS

The jobholder will work within an area caring for patients who require

liver surgery, liver transplantation and receive care for other liver

related disease processes.

Customer relations

Maintaining a safe environment

PRINCIPAL DUTIES AND AREAS OF RESPONSIBILITY

Administrative and Clerical Duties

- Record admission, transfer and discharge activity data onto the Trust

PAS system.

- Arrange patients follow-up appointments using the PAS system and

order transport for patients when required.

- Record changes to the bed base and inform the relevant corporate

team

- Handle telephone calls from relatives, hospital staff, public etc, under guidance where necessary from the Sister/Charge Nurse, and making calls where appropriate on behalf of ward staff.

- Ensure that patients medical records (including x-rays) are available on the ward, obtaining these where necessary from other departments.

- Transfer pathology and other reports to patients records, and general

collation of records promptly and efficiently, especially on patients

discharge.

- Deliver patients mail.

- Order stationary and complete requisition forms under instruction from Sister/Charge Nurse.

- Complete electronic admission/bed system as required

- Maintaining records on behalf of Sister/ Charge Nurse.

Assisting to maintain high standards of care

Assist in the welcome and reception of patients and visitors into the

clinical area

Maintain a safe working environment, reporting incidents, accidents,

complaints

Understand the need to maintain and respect patient confidentiality

Participate in in-service training

Participate in mandatory training annually

Participate in annual performance appraisal

Undertake duties on different wards/departments as and when required by service demands

Develop good working relationship

Participate in appropriate and relevant communications networks

Ensure the maintenance of good relationships, communications and teamwork with all disciplines within the ward / department

Job description

Job responsibilities

The jobholder will contribute to the maintenance of an environment for effective care.

JOB DIMENSIONS

The jobholder will work within an area caring for patients who require

liver surgery, liver transplantation and receive care for other liver

related disease processes.

Customer relations

Maintaining a safe environment

PRINCIPAL DUTIES AND AREAS OF RESPONSIBILITY

Administrative and Clerical Duties

- Record admission, transfer and discharge activity data onto the Trust

PAS system.

- Arrange patients follow-up appointments using the PAS system and

order transport for patients when required.

- Record changes to the bed base and inform the relevant corporate

team

- Handle telephone calls from relatives, hospital staff, public etc, under guidance where necessary from the Sister/Charge Nurse, and making calls where appropriate on behalf of ward staff.

- Ensure that patients medical records (including x-rays) are available on the ward, obtaining these where necessary from other departments.

- Transfer pathology and other reports to patients records, and general

collation of records promptly and efficiently, especially on patients

discharge.

- Deliver patients mail.

- Order stationary and complete requisition forms under instruction from Sister/Charge Nurse.

- Complete electronic admission/bed system as required

- Maintaining records on behalf of Sister/ Charge Nurse.

Assisting to maintain high standards of care

Assist in the welcome and reception of patients and visitors into the

clinical area

Maintain a safe working environment, reporting incidents, accidents,

complaints

Understand the need to maintain and respect patient confidentiality

Participate in in-service training

Participate in mandatory training annually

Participate in annual performance appraisal

Undertake duties on different wards/departments as and when required by service demands

Develop good working relationship

Participate in appropriate and relevant communications networks

Ensure the maintenance of good relationships, communications and teamwork with all disciplines within the ward / department

Person Specification

Qualifications

Essential

Good standard of spoken English
Post holder must be willing to undertake training provided, which will take a number of weeks to achieve.

Desirable

Administrative Qualifications

Skills & behaviours

Essential

Ability to work on own initiative
Ability to follow instructions
Ability to work/cope under pressure
To maintain high standards of personal hygiene and appearance
Ability to walk considerable distance sometimes carrying bulking load Basic IT skills

Experience

Essential

IT skills

Desirable

Previous administration experience

Person Specification

Qualifications

Essential

Good standard of spoken English
Post holder must be willing to undertake training provided, which will take a number of weeks to achieve.

Desirable

Administrative Qualifications

Skills & behaviours

Essential

Ability to work on own initiative
Ability to follow instructions
Ability to work/cope under pressure
To maintain high standards of personal hygiene and appearance
Ability to walk considerable distance sometimes carrying bulking load Basic IT skills

Experience

Essential

IT skills

Desirable

Previous administration experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Leeds Teaching Hospitals

Address

St. James's University Hospital

Beckett Street

Leeds

LS9 7TF

Employer's website

https://www.leedsth.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Leeds Teaching Hospitals

Address

St. James's University Hospital

Beckett Street

Leeds

LS9 7TF

Employer's website

https://www.leedsth.nhs.uk/ (Opens in a new tab)