Departmental Secretary (XN03)

Job summary

We are looking for 1 new full time Departmental Secretary to join the Abdominal Medicine and Surgery CSU based at St James University Hospital. The role will also include some data related duties.

The role will be ideal for somebody who is looking to expand on their experience within a healthcare setting. We are a surgical CSU and oversee a cohort of patients with complex pathways, therefore liaising with a range of medical personnel will be vital to the role.

The post-holder will be required to attend to duties such as typing of correspondence, dealing with complex patient queries and operating a number of IT systems such as Epro, PPM, PAS and Order comms and will be also asked to complete data related tasks within the business unit such as preparing and attending audit.

The successful candidate will have a can-do attitude and will take a proactive approach to working within one of the busiest CSUs within the trust. Applicants will also have fantastic organisational and time management skills as well as being able to multi-task and prioritise workloads accordingly. The environment in which we operate is very fast paced and swift turnaround times are crucial.

Previous administrative experience is essential for this role as is a good standard of knowledge around basic IT systems such as Microsoft Office packages and email systems as well as more complex, trust specific systems; PAS (Patient centre), PPM and Epro.

Main duties of the job

Main duties of the job

Provide comprehensive secretarial support to medical consultants and clinical teams.

- Manage correspondence, including typing letters, reports and other documents.

- Handle incoming calls, e-mails, queries from families and healthcare professionals.

- Co-ordinate with departments to facilitate patient care and streamline administrative tasks.

- Maintain confidentiality and follow all NHS protocols regarding patient information.

The post-holder will:

Work as part of a team to ensure that all clinical correspondence is turned around in a timely manner to allow patients to move through their pathway without any delays.

Work with Consultants and their medical teams.

Manage their workload in line with departmental requirements.

Deal with patient enquiries

Play a key role in ensuring that patients move systematically through their pathways by ensuring that the next steps are in the pipeline.

Administer HPB data and keep records up to date

Minute and action take for Audit purposes.

Record and data collection.

About us

Leeds Teaching Hospitals is one the largest teaching hospital trusts in Europe, with access to leading clinical expertise and medical technology. We care for people from all over the country as well as the 780,000 residents of Leeds itself. The Trust has a budget of £1.1 billion. Our 20,000 staff ensures that every year we see and treat over 1,500,000 people in our 2,000 beds or out-patient settings, comprising 100,000 day cases, 125,000 in-patients, 260,000 A&E visits and 1,050,000 out-patient appointments.

Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions.

Employer details

Employer name

Leeds Teaching Hospitals

Address

St. James's University Hospital

Beckett Street

Leeds

LS9 7TF

Employer's website

https://www.leedsth.nhs.uk/ (Opens in a new tab)

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Employer details

Employer name

Leeds Teaching Hospitals

Address

St. James's University Hospital

Beckett Street

Leeds

LS9 7TF

Employer's website

https://www.leedsth.nhs.uk/ (Opens in a new tab)

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