Job summary
Shortlisting Date - TBC
Interview Date - TBC
An
exciting opportunity has arisen for a Band 2 Ward Clerk to join the team on
J45 at St James Hospital. J45 is a 26 bedded, busy elective/acute surgical
ward specialising in colorectal. We have a friendly, well-established
surgical team with whom we work with daily to provide high quality care to
our patients. The post holder will work in partnership with the
multi-disciplinary team in a supportive clinical environment. If you enjoy
working in a fast-paced environment and pride yourself on ensuring patients
have the best experience/care then this is the job for you. In return, the
Trust offers a supportive, challenging environment with opportunities for
continuous professional development.
The
staff on J45 take pride in patient care and always receive positive feedback
from both patients and other colleagues within the trust. Being the ward
clerk is a vital part of our team. As a ward clerk on J45 you will be a
pivotal member of our team, answering the phone, admitting and discharging
patients and working closely with the nursing team to understand the demands
of the unit on a day to day basis. No day is the same
Please
note there is a set shift pattern with this role, please contact for more
details
Main duties of the job
Order
stationary and complete requisition forms under instruction from
Sister/Charge Nurse.
-
Complete electronic admission/bed system as required
-
Maintaining records on behalf of Sister/ Charge Nurse.
Assisting
to maintain high standards of care
Assist
in the welcome and reception of patients and visitors into the clinical area
Maintain
a safe working environment, reporting incidents, accidents, complaints
Understand
the need to maintain and respect patient confidentiality
Participate
in in-service training
Participate
in mandatory training annually
Participate
in annual performance appraisal
Undertake
duties on different wards/depts as and when required by service demands
Develop
good working relationship
Participate
in appropriate and relevant communications networks
Ensure
the maintenance of good relationships, communications and teamwork with all
disciplines within the ward / department
About us
THE
LEEDS WAY VALUES
Our
values are part of what make us different from other trusts, so we see this
as a strength, as well as a responsibility. They have been developed by our
staff and set out what they see as important to how we work. Our five values
are:
Patient-centred
Collaborative
Fair
Accountable
Empowered
All
our actions and endeavours will be guided and evaluated through these values
Additionally,
the following are core values which relate specifically to this post:
Respect
the contribution of all members within the team and the importance of working
together to give patient care.
Commitment
to contributing to a quality service in an efficient and effective manner.
Recognises
the importance of confidentiality.
Leeds
Teaching Hospitals is committed to our process of redeploying 'at risk'
members of our existing workforce to new roles. As such, all our job adverts
are subject to this policy and we reserve the right to close, delay or remove
adverts while this process is completed. If you do experience a delay in the
shortlisting stage of the recruitment cycle, please bear with us while this
process is completed, and contact the named contact if you have any
questions.
Job description
Job responsibilities
To
undertake administrative duties at ward level including the accurate and
timely recording of patient activity data on Trust systems. To undertake
clerical and related duties on the ward and enable Sister/Charge Nurse and
other ward staff to concentrate more freely on direct patient care. This will
involve considerable liaison with other departments and wards on behalf of
the ward staff.
The
jobholder will contribute to the maintenance of an environment for effective
care.
The
jobholder will work within both J95 + J96. J95 is an acute assessment area
seeing around 20-30 patients per day and J96 is an area caring for 22
in-patients.
PRINCIPAL
DUTIES & AREAS OF RESPONSIBILITY
Administrative
and Clerical Duties
-
Record admission, transfer and discharge activity data onto the Trust PAS
system.
-
Arrange patients follow-up appointments using the PAS system and order
transport for patients when required.
-
Record changes to the bed base and inform the relevant corporate team
-
Handle telephone calls from relatives, hospital staff, public etc, under
guidance where necessary from the Sister/Charge Nurse, and making calls where
appropriate on behalf of ward staff.
-
Ensure that patients medical records (including x-rays) are available on the
ward, obtaining these where necessary from other departments.
-
Transfer pathology and other reports to patients records, and general
collation of records promptly and efficiently, especially on patients
discharge.
-
Deliver patients mail.
-
Order stationary and complete requisition forms under instruction from
Sister/Charge Nurse.
-
Complete electronic admission/bed system as required
-
Maintaining records on behalf of Sister/ Charge Nurse.
Assisting
to maintain high standards of care
Assist
in the welcome and reception of patients and visitors into the clinical area
Maintain
a safe working environment, reporting incidents, accidents, complaints
Understand
the need to maintain and respect patient confidentiality
Participate
in in-service training
Participate
in mandatory training annually
Participate
in annual performance appraisal
Undertake
duties on different wards/depts as and when required by service demands
Develop
good working relationship
Participate
in appropriate and relevant communications networks
Ensure
the maintenance of good relationships, communications and teamwork with all
disciplines within the ward / department
This
is essential the form will be returned if not completed
Job description
Job responsibilities
To
undertake administrative duties at ward level including the accurate and
timely recording of patient activity data on Trust systems. To undertake
clerical and related duties on the ward and enable Sister/Charge Nurse and
other ward staff to concentrate more freely on direct patient care. This will
involve considerable liaison with other departments and wards on behalf of
the ward staff.
The
jobholder will contribute to the maintenance of an environment for effective
care.
The
jobholder will work within both J95 + J96. J95 is an acute assessment area
seeing around 20-30 patients per day and J96 is an area caring for 22
in-patients.
PRINCIPAL
DUTIES & AREAS OF RESPONSIBILITY
Administrative
and Clerical Duties
-
Record admission, transfer and discharge activity data onto the Trust PAS
system.
-
Arrange patients follow-up appointments using the PAS system and order
transport for patients when required.
-
Record changes to the bed base and inform the relevant corporate team
-
Handle telephone calls from relatives, hospital staff, public etc, under
guidance where necessary from the Sister/Charge Nurse, and making calls where
appropriate on behalf of ward staff.
-
Ensure that patients medical records (including x-rays) are available on the
ward, obtaining these where necessary from other departments.
-
Transfer pathology and other reports to patients records, and general
collation of records promptly and efficiently, especially on patients
discharge.
-
Deliver patients mail.
-
Order stationary and complete requisition forms under instruction from
Sister/Charge Nurse.
-
Complete electronic admission/bed system as required
-
Maintaining records on behalf of Sister/ Charge Nurse.
Assisting
to maintain high standards of care
Assist
in the welcome and reception of patients and visitors into the clinical area
Maintain
a safe working environment, reporting incidents, accidents, complaints
Understand
the need to maintain and respect patient confidentiality
Participate
in in-service training
Participate
in mandatory training annually
Participate
in annual performance appraisal
Undertake
duties on different wards/depts as and when required by service demands
Develop
good working relationship
Participate
in appropriate and relevant communications networks
Ensure
the maintenance of good relationships, communications and teamwork with all
disciplines within the ward / department
This
is essential the form will be returned if not completed
Person Specification
Qualifications
Essential
- Literate Numerate
- Willing to undergo training as required
Experience
Essential
- Insight into roles responsibilities of post
- IT skills
- Knowledge of Patient Administration Processes
- Insight into role and responsibilities of post
- Customer relations
- Maintaining a safe environment
Desirable
Skills & behaviours
Essential
- Motivated
- Reliable
- Trustworthy
- Able to work as part of a multidisciplinary team
- Committed to working with people
- Adaptable
Person Specification
Qualifications
Essential
- Literate Numerate
- Willing to undergo training as required
Experience
Essential
- Insight into roles responsibilities of post
- IT skills
- Knowledge of Patient Administration Processes
- Insight into role and responsibilities of post
- Customer relations
- Maintaining a safe environment
Desirable
Skills & behaviours
Essential
- Motivated
- Reliable
- Trustworthy
- Able to work as part of a multidisciplinary team
- Committed to working with people
- Adaptable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
