Job responsibilities
Reports
to: Clinical Quality Lead
Nurse
Accountable
to: Head of Nursing
Unit/Department: ACC CSU
AFC
No: 2471c
JOB
PURPOSE
The
post holder will lead on all aspects of quality including; monitoring, audit,
review and improvements within a designated Critical Care Unit.
The
Clinical Quality Practitioner will promote an environment which is conducive
to learning, to enable personal and professional development of all team
members. The post holder will act as a mentor and teacher and support
delivery of the CSU educational strategy.
The
post holder will be required to be competent and maintain competence in all
aspects of Critical Care nursing and disseminate specialist knowledge &
skills through experience, education and training.
The
Clinical Quality Practitioner will support the designated Critical Care Unit
to improve the patient experience and to enhance staff, patient and public
involvement in service changes.
The
post holder will spend 20% of their time working rostered clinical shifts
within the clinical environment to
maintain expert clinical skills and promote quality improvement to drive
standards of care and improve the patient experience.
JOB
DIMENSIONS
Be actively involved in the
monitoring, auditing and setting of standards to ensure quality of care
within the critical care unit/s.
From available sources, quality
indicators and ward metrics identify areas requiring support and
improvements, producing and implementing action plans where required.
Support and undertake project work
to deliver on both local and wider quality agendas
Maintain competence in specialist
area
Provide education and training as
required
Ensure effective communication
throughout the individual unit
Seek out opportunities to identify
and promote continuous quality improvement
QUALIFICATIONS,
KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED
Qualifications
Registered
Nurse (Level 1)
Recognised
teaching/assessing qualification
Relevant
critical care qualification
First
degree or equivalent experience (desirable)
Management/Leadership
qualification (desirable)
Post
Graduate Certificate Clinical Education PGCE (desirable)
Knowledge
In-depth
specialist knowledge of critical care
Experience
of quality improvement methods
Proven
clinical and leadership experience
Insight
into current issues in nursing/professional issues
Skills
Proven
clinical and leadership experience
Excellent
communication skills
Ability
to teach, supervise and assess
Work
in partnership with clinical teams to deliver Nursing & Midwifery agendas
Ability
to motivate and enthuse staff
Proven
organisational skills
IT
skills
Experience
Significant
experience at a senior within the field of Critical Care
Able
to demonstrate contribution to quality improvement
Significant
experience of staff development
Line
management experience
Experience
of clinical audit and standard setting
Able
to demonstrate an active role in teaching
Working
with a wide range of professional colleagues
Behaviour
Has
a pro-active approach
Demonstrates
ability to handle change effectively
Has
a flexible and adaptable approach to work
Ability
to work using own initiative
Demonstrates
flexibility within working patterns
Has
self-awareness
Demonstrates
courage
Demonstrates
compassion
THE
LEEDS WAY VALUES
Our
values are part of what make us different from other trusts, so we see this
as a strength, as well as a responsibility. They have been developed by our
staff and set out what they see as important to how we work. Our five values are:
Patient-centred
Collaborative
Fair
Accountable
Empowered
All
our actions and endeavours will be guided and evaluated through these values
Additionally,
the following are core values which relate specifically to this post:
Commitment to delivering high
quality evidence-based care
Commitment to working in a
multi-disciplinary team
Commitment to promoting a positive
and creative working environment
Commitment to own development and
the development of junior staff
Promotes a professional image and a
positive approach to problem solving
Promotes a culture of equality,
mutual respect, diversity and trust
Commitment to maintaining standards
through education, training and development
Commitment to support, uphold and
demonstrate the core values and behaviours of the Leeds Teaching Hospitals
NHS Trust
WEST
YORKSHIRE ASSOCIATION OF ACUTE TRUSTS (WYAAT)
Leeds
Teaching Hospitals NHS Trust is part of the West Yorkshire Association of
Acute Trusts (WYAAT), a collaborative of the NHS hospital trusts from across
West Yorkshire and Harrogate working together to provide the best possible
care for our patients.
By
bringing together the wide range of skills and expertise across West
Yorkshire and Harrogate we are working differently, innovating and driving
forward change to deliver the highest quality care. By working for Leeds Teaching Hospitals NHS
Trust this is your opportunity to be a part of that change.
WYAAT
is the acute sector arm of the West Yorkshire and Harrogate Health and Care
Partnership, one of the largest integrated care systems in the country. The
Partnerships ambition is for everyone to have the best possible health and
wellbeing, and the work of WYAAT, and each individual trust, supports that
ambition.
CORE
BEHAVIOURS AND SKILLS
Teaching and assessing skills
Communication skills, ability to
communicate to large groups complex messages
Time management skills, the ability
to prioritise workload
Commitment to team working
promoting a culture of trust and respect
Ability to act professionally at
all times
Understanding of the process of
change
To resolve and manage conflict
particularly when delivering emotive messages
Uses initiative to resolve issues
within their own control
Audit and risk management skills
Ability to manage data from a
variety of sources and formulate into user friendly information
Ability to positively lead change,
modernisation and new ways of working
Communicates with Patient and
Public Involvement Groups in line with Trust policy
CORE
KNOWLEDGE AND UNDERSTANDING
An understanding of the
organisational structure and working practices of the organisation
Understanding of the local and
national nursing agenda
Awareness of Leeds Teaching
Hospitals Trust guidelines and policies
PRINCIPAL
DUTIES & AREAS OF RESPONSIBILITY
Quality
Lead on all aspects of quality
within the unit/s, ensuring standards are communicated and maintained and
regular audits are undertaken.
Proactively forge and nurture good
working relationships
Monitor available data/intelligence
on quality to identify any trends and performance profiles
Undertake and supervise
investigation processes including: Route Cause Analysis (RCA), identifying
lessons learnt and devising and
monitoring action plans.
Produce reports to provide
direction and learning for the unit Matron.
Identify training needs of groups
and individuals to support service and quality improvement
Facilitate task and finish groups
using known quality improvement tools and techniques, driving and challenging
to innovate
Attend unit meetings as required to
report on quality related issues, actions and outcomes.
Assist the Unit Matron/Clinical
Quality Lead Nurse to improve, devise and implement consistent processes and
systems for quality surveillance and assurance
Clinical
Work with the Unit Matron/Clinical
Quality Lead Nurse to ensure the development of nursing practice, reflecting
the CSU and corporate Nursing objectives
Provide a clinical lead and role
model to the nursing team by delivering high quality specialist care as an
expert practitioner
Communicate complex and highly
sensitive patient information to the
patient their relatives and or carers
Ensure the delivery of high quality
care through the setting & monitoring of standards, and benchmarking
using nursing metrics e.g. the Leeds Teaching Hospitals NHS Trust Ward Health
Check and national critical care standards
Ensure accurate and contemporaneous
records (both paper and electronic) are maintained and updated using Leeds
Teaching Hospitals Trusts documentation
Work with the Unit Matron/Clinical
Quality Lead Nurse to ensure that clinical governance processes encompass
measures to ensure the quality of the fundamental and essential aspects of
care
Support the implementation of the
Leeds Teaching Hospitals NHS Trust Nursing Care standards.
Work with Infection Control to
monitor the environment to maintain and raise standards
Acts in accordance with the Nursing
& Midwifery code of conduct
Work with other members of the MDT
to coordinate and participate in the development, implementation and
evaluation of professional policies that affect your area
Acts in such a way that safeguards
the health and well-being of children and vulnerable adults at all times. Is
familiar with and adheres to the Leeds Teaching Hospitals NHS Trust
Safeguarding Policies.
Leadership
Delegate and empower staff without
abdicating overall, continuing responsibility
Participate in policy or service
changes, relating to critical care
Actively promote the incident
reporting process.
Raise concerns with regards to
risk, danger, malpractice or wrong doing by following the Leeds Teaching
Hospitals NHS Trusts Whistle Blowing Policy and supporting procedures
Support the Unit Matron/ Clinical
Quality Lead Nurse in monitoring incident reporting trends, identifying areas
of concern and formulating actions to inform incident reporting and promote
harm free care
Education and Training
Contribute to ensuring staff have
individual performance development plans and work with clinical practice
educators where shortfalls are found.
