Leeds Teaching Hospitals

Family Support/Liaison Nurse (XR06)

This job is now closed

Job summary

An exciting opportunity has arisen for the appointment of dynamic motivated nurses to join our existing band 6 team on the Neuro Critical Care based at Leeds General Infirmary as a family care nurse. The post holder will provide support for families within the Neuro Critical Care Unit (NCC) including the co-ordination of follow up services for all bereaved families within NCC. The post holder will liaise with any member of the multi-disciplinary team that provides on-going care to patient and family within NCC. The Adult Critical Care CSU is a fast paced and busy environment in which to work. As part of the CSUs overall vision we aim to provide the best outcomes in the safest environments with outstanding patient and staff experience, sustainably. We are looking for dynamic individuals who can ensure the consistent delivery of high quality patient centred care to the patients nursed within our critical care unit. The successful candidate will be expected to work clinically within the multi-disciplinary team, maintain high standards of practice while supporting staff on a shift by shift basis and provide clinical leadership in decision making.

Adult Critical Care is committed to embedding good equality and diversity practice so that our organisation is an inclusive, welcoming, and inspiring place to work, regardless of age, disability, trans identity or history, marital status, pregnancy and maternity, race, religion, sex, or sexual orientation.

Main duties of the job

The post holder will provide support for families within the Neuro Critical Care Unit (NCC) including the co-ordination of follow up services for all bereaved families within NCC. The post holder will liaise with any member of the multi-disciplinary team that provides on-going care to patient and family within NCC. Effective communication skills will ensure that families are supported through their stay in NCC Bereaved families in NCC will be supported in collaboration with the wider Trust support services and through follow up with NCC staff Family centred care is promoted by working in partnership with the family Safeguarding requirements will be met within the NCC with appropriate support from Trust Services. Advice in all aspects of family support is available to the MDT to ensure staff feel supported in meeting the psycho-social needs of the families of critically ill Neuro patients Contribute to development of the NCCs end of life steering group, organ donation and safeguarding contributing into the wider Trust Strategic Groups Family feedback is collected and reported through current structures within NCC Working with Clinical Educator to ensure education and training in place to support end of life pathways.

About us

Adult Critical Care consists of 5 critical care units, 2 at St James University Hospital (General Critical Care and Surgical- Oncology Critical

Care). J54 General Critical Care and 3 units at Leeds General Infirmary (Cardiac Critical Care, and General Critical Care) and Neurosurgical Critical Care L3 Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions.

Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions.

Date posted

18 September 2023

Pay scheme

Agenda for change

Band

Band 6

Salary

£35,392 to £42,618 a year

Contract

Permanent

Working pattern

Full-time

Reference number

C9298-ACC-054

Job locations

St. James's University Hospital

Beckett Street

Leeds

LS9 7TF

Job description

Job responsibilities

KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED

Qualifications Registered Nurse (RN Adult for adult clinical areas or RN Child for childrens areas (Level 1 or 2)

Recognised teaching/assessing qualification (desirable) * Peer support/mental health first aid/PNA training * Post grad critical

care course Experience Significant post registration experience at staff nurse level or equivalent Experience of clinical audit and

standard setting Working with a wide range of professionals including medical, nursing and management colleagues Clinical experience within the speciality (desirable) Skills Written and Verbal communication skills. Ability to communicate effectively within a multi-disciplinary

team Ability to teach, supervise and assess qualified and unqualified staff Time management skills Recruitment and selection (desirable) Demonstrates problem solving and analytical skills Ability to prioritise workload and met deadlines whilst paying attention to detail Ability to work under pressure Clinical leadership Appraisal skills Knowledge Insight into clinical speciality Insight into current issues in nursing/professional issues Ability to demonstrate knowledge of current issues in health and social care Personal Attributes

Demonstrates personal and professional behaviour and integrity at all times Role model Compassionate and caring

Excellent interpersonal skills Innovator Motivator of self and others Assertive Courage Flexibility, adaptable, capable of

lateral thinking Ability to manage and identify stress in self and others Positive approach to change Self-confidence, uses this to lead, involve and challenge others appropriately.

CORE BEHAVIOUR AND SKILLS Leadership and management skills Effective communication skills Teaching and assessing skills Preceptor skills Organisational skills Time management skills Quality improvement skills

Understanding of evidence-based practice research conscious Team player Learns from incidents and complaints Conflict resolution Managing stress Uses initiative to resolve issues within their own control Remain professional at all times Able to deliver feedback effectively.

CORE KNOWLEDGE AND UNDERSTANDING Understands the business of the ward Understanding of the local and

national nursing agenda Understanding of relevant national service guidance pertinent to the service Awareness of Leeds

Teaching Hospitals Trust guidelines and policies Understanding of organisational structures Commitment to clinical audit, research and evidence based practice Awareness of budget management Awareness of Human resources policies and guidance as pertinent to the

management and leadership of the clinical team Knowledge and understanding of current issues in health and social care .

PRINCIPAL DUTIES AND AREAS OF RESPONSIBILITY Leadership Support Senior Sister / Charge nurse in providing leadership to the clinical team Support and inspire staff to provide efficient, effective, safe, quality care to patients Deliver a positive patient experience Promote the building of effective teams and collaboration between teams Anticipate problems and take preventative or mitigating actions, or have contingency plans available Assist in the line management of the nursing team, including individual and team performance, attendance, management and workforce planning Help to ensure the effective deployment of staff is mapped against the flow of patients to provide safe and effective care Support and participate in local and trust-wide recruitment events Help to manage the use of bank and agency Support the senior sister / charge nurse to Investigate and respond to accidents, complaints, untoward incidents and other significant events Support in the delivery of an effective, safe, quality service within budgetary envelope Raise and respond to concerns with regards to risk, danger, malpractice or wrongdoing by following the LTHT whistle blowing policy and supporting processes Deputise for Senior Sister / Charge Nurse in their absence Clinical Act in accordance to the Nursing and Midwifery Councils Code: Professional Standards Practice and Behaviour (March, 2015) Fulfils the requirements as directed by the Nursing and Midwifery Council to maintain and revalidate registration Supervise ward staff with regards clinical practice and patient experience to promote the delivery of excellent clinical standards Provide a visible clinical lead and role model to the nursing and wider team by delivering high quality compassionate care as an expert practitioner Ensure that documentation standards are maintained in accordance with NMC and LTHT guidelines, whether written or computerised. Promote and maintain positive working relationships between all staff, internal and external to the Trust, involved in the care of patients Help to set, monitor and seek to continuously improve standards and the quality of patient care, including those standards defined in local and national guidance Maintain a safe working environment Ensure the safe use and efficient management of equipment

and supplies Promote compassionate evidence-based practice, wherever possible Work with Senior Sister / Charge Nurse to ensure that clinical governance processes at ward/dept level encompass measures to ensure the quality of the fundamental and essential aspects of care Balance clinical risk and clinical decision making against context Work with the Infection Prevention and Control Team and Facilities to monitor the environment to maintain and raise standards Undertake duties on other wards or departments as and when required by the service Act in such a way that safeguards the health and wellbeing of children and vulnerable adults at all times. Is familiar with and adheres to the LTHT safeguarding policies. Quality Improvement Has a responsibility to improve the quality and safety of our services. It is expected that in fulfilling a clinical leadership role you will be proactive in promoting and using the Leeds Improvement Method. Contribute to quality improvement programmes as required Keep up to date with and communicate service developments, advances and research. Through the use of audit, local research, metrics and feedback continually seek to identify practice that needs improvement. Implement and evaluate any resultant improvement plan. Actively promote patient involvement and feedback within service improvements to promote a positive patient experience Maintain and sustain the momentum of improvements until they are firmly embedded into the values and culture of the clinical area Education and Training Participate in personal appraisal and mandatory training at the required time periods Help to ensure all new starters, inclusive of temporary staff, have a local induction to the clinical area Help to ensure all staff have an individual

performance development plan and a yearly appraisal Help to ensure all nursing staff maintain mandatory and priority training requirement. Support and facilitate re-validation for registered nursing staff, and self. Promote a learning and development culture to the improve staff skills, knowledge and competence Help to ensure the induction and development of staff Promote a positive learning environment within the clinical area to support the development of knowledge and skills in learners. Support and facilitate work-based inter-professional learning This is not an exhaustive list of roles and responsibilities, and these may be subject to change with professional and service developments.

HEALTH AND SAFETY/RISK MANAGEMENT All staff are responsible for working with their colleagues to maintain and improve the quality of services provided to our patients and other service users. This includes complying at all times with the Leeds Teaching Hospitals NHS Trust Policies, including Health and Safety policies, in particular by following agreed safe working procedures, and reporting incidents using the Trust Incident Reporting system.

INFECTION CONTROL The job holder must comply at all times with the Leeds Teaching Hospitals NHS Trust Infection Control policies, in particular by practising Universal Infection Control Precautions. Hand hygiene must be performed before and after contact with patients and their environment.

EQUALITY AND DIVERSITY The job holder must comply with all policies and procedures designed to ensure equality of employment and that services are delivered in ways that meet the individual needs of patients and their families.