Leeds Teaching Hospitals

Customer Reception Centre Advisor

The closing date is 07 May 2026

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Job summary

An exciting opportunity has arisen for a highly organised and motivated Administrator to join our expanding team and support the work of the Radiological Physics and Radiation Protection Service. The individual will play a key role in ensuring the smooth and efficient delivery of day to day administrative activities within a scientific and clinical environment. Full training will be provided to support the right candidate.

Main duties of the job

The post holder will be working closely with clinical scientists, technologists, and other healthcare professionals. The individual will be responsible for documenting and maintaining accurate records of work carried out on imaging equipment on the management database, booking in jobs for QA surveys, managing departmental documentation, and handling correspondence (email and phone). The role also involves the management and procurement of items required by the section staff and dispatch and receipt of equipment used by the section staff. There is some responsibility for carrying out minor repairs and checks on items of equipment as agreed with the team lead. The post is primarily based at the LGI but involves work at other LTHT sites.

About us

The Leeds Teaching Hospitals NHS Trust is committed to delivering the highest quality and safest treatment and care to every patient, every time. Our vision is to provide the highest quality specialist and integrated care. We will do this through delivery of our multi-year goals and strategic priorities, which you can read about on this page. Central to it all is The Leeds Way our values and behaviours that are at the heart of everything we do.

Details

Date posted

16 April 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year

Contract

Permanent

Working pattern

Full-time

Reference number

000416

Job locations

St James’s University Hospital

Leeds

West Yorkshire

LS9 7TF


Job description

Job responsibilities

For questions about this job, contact:

Rehan Ramzan

Advanced Clinical Technologist (non-ionising)

rehan.ramzan@nhs.net

0113 3923486

What you will bring to the role Working in a team jointly responsible for supporting technical and scientific staff. This includes scheduling visits to equipment, ensuring that they have the necessary spare parts available, that incoming jobs are booked on to the equipment management database, that work is communicated to appropriate team members and that external servicing requirements, such as booking planned maintenance and retrieving service reports are accurately attached onto the equipment management database.

Responsible for managing and procuring a stock of spare parts for repair and service work on a broad and extensive range of imaging equipment.

Responsible for accepting incoming items of equipment for service or repair, entering the details on the equipment management database and adding the item to the appropriate team member’s job queue.

Responsible for the goods inward area for the department, checking delivery notes, box contents etc. and accepting / rejecting items as necessary. This includes both spare parts and new imaging equipment.

Responsible for maintaining the equipment inventory database when asset registering new equipment, assembling trolleys and stands etc and recording own work.

Carries out initial commissioning and acceptance testing on a limited range of new equipment. Responsible for the appropriate packing and protection of imaging and test equipment being sent out of the department via a carrier.

Responsible for carrying out minor repairs and checks on items of equipment as agreed with the team lead.

Proposes changes to operational policies that impact on own area.

Writes technical procedures for own area.

Please see the attached job description for further information about this vacancy.

About Leeds Teaching Hospital NHS Trust

Our values are part of what make us different from other trusts, so we see this as a strength, as well as a responsibility. They have been developed by our staff and set out what they see as important to how we work. Our five values are:

Patient-centred Collaborative Fair Accountable Empowered

All our actions and endeavours will be guided and evaluated through these values

We’re committed to recruiting exceptional people to deliver outstanding services across Leeds Teaching Hospitals NHS Trust and helping every colleague reach their full potential. We’re looking for a compassionate, inclusive, and collaborative leader who shares our values and can build strong partnerships. We warmly invite applications from people from a variety of backgrounds and sectors, and are especially keen to hear from individuals from a minority ethnic background. We’re dedicated to creating a diverse and inclusive environment where everyone feels valued, supported, and has a true sense of belonging, as we work together to deliver the best in healthcare to the people of Leeds and beyond.

Sponsorship Eligibility

To comply with UK Government regulations on Skilled Worker sponsorship, Leeds Teaching Hospital NHS Trust is unable to provide sponsorship to applicants who do not meet the eligibility criteria or the salary threshold concessions set out under the Skilled Worker visa route. Please take this into consideration before submitting your application. Full guidance on these concessions, including details of who may qualify, can be found here.

Job description

Job responsibilities

For questions about this job, contact:

Rehan Ramzan

Advanced Clinical Technologist (non-ionising)

rehan.ramzan@nhs.net

0113 3923486

What you will bring to the role Working in a team jointly responsible for supporting technical and scientific staff. This includes scheduling visits to equipment, ensuring that they have the necessary spare parts available, that incoming jobs are booked on to the equipment management database, that work is communicated to appropriate team members and that external servicing requirements, such as booking planned maintenance and retrieving service reports are accurately attached onto the equipment management database.

Responsible for managing and procuring a stock of spare parts for repair and service work on a broad and extensive range of imaging equipment.

Responsible for accepting incoming items of equipment for service or repair, entering the details on the equipment management database and adding the item to the appropriate team member’s job queue.

Responsible for the goods inward area for the department, checking delivery notes, box contents etc. and accepting / rejecting items as necessary. This includes both spare parts and new imaging equipment.

Responsible for maintaining the equipment inventory database when asset registering new equipment, assembling trolleys and stands etc and recording own work.

Carries out initial commissioning and acceptance testing on a limited range of new equipment. Responsible for the appropriate packing and protection of imaging and test equipment being sent out of the department via a carrier.

Responsible for carrying out minor repairs and checks on items of equipment as agreed with the team lead.

Proposes changes to operational policies that impact on own area.

Writes technical procedures for own area.

Please see the attached job description for further information about this vacancy.

About Leeds Teaching Hospital NHS Trust

Our values are part of what make us different from other trusts, so we see this as a strength, as well as a responsibility. They have been developed by our staff and set out what they see as important to how we work. Our five values are:

Patient-centred Collaborative Fair Accountable Empowered

All our actions and endeavours will be guided and evaluated through these values

We’re committed to recruiting exceptional people to deliver outstanding services across Leeds Teaching Hospitals NHS Trust and helping every colleague reach their full potential. We’re looking for a compassionate, inclusive, and collaborative leader who shares our values and can build strong partnerships. We warmly invite applications from people from a variety of backgrounds and sectors, and are especially keen to hear from individuals from a minority ethnic background. We’re dedicated to creating a diverse and inclusive environment where everyone feels valued, supported, and has a true sense of belonging, as we work together to deliver the best in healthcare to the people of Leeds and beyond.

Sponsorship Eligibility

To comply with UK Government regulations on Skilled Worker sponsorship, Leeds Teaching Hospital NHS Trust is unable to provide sponsorship to applicants who do not meet the eligibility criteria or the salary threshold concessions set out under the Skilled Worker visa route. Please take this into consideration before submitting your application. Full guidance on these concessions, including details of who may qualify, can be found here.

Person Specification

Qualifications

Essential

  • please see job description
Person Specification

Qualifications

Essential

  • please see job description

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Leeds Teaching Hospitals

Address

St James’s University Hospital

Leeds

West Yorkshire

LS9 7TF


Employer's website

https://www.leedsth.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Leeds Teaching Hospitals

Address

St James’s University Hospital

Leeds

West Yorkshire

LS9 7TF


Employer's website

https://www.leedsth.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Manager

Rehan Ramzan

rehan.ramzan@nhs.net

Details

Date posted

16 April 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year

Contract

Permanent

Working pattern

Full-time

Reference number

000416

Job locations

St James’s University Hospital

Leeds

West Yorkshire

LS9 7TF


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