Go back

Leeds Teaching Hospitals

Ward Clerk (XN02)

The closing date is 26 August 2025

Apply for this job

Job summary

Expected Shortlisting Date

30/12/2024

Planned Interview Date

15/01/2024

Full time Ward Clerk role within our team in ENT/Maxillofacial on ward L23 at Leeds General Infirmary

We are looking for a well organised, enthusiastic, and flexible person to provide clerical support to our dedicated team of nursing staff within ward L23 at Leeds General Infirmary.

Ward L23 is a busy, ENT, Maxillofacial and Spinal surgery ward. It is fast paced with a high turnover of admissions and discharges. We are also a specialist unit caring for patients having complex surgery for Head and Neck Cancer

Main duties of the job

Our Ward Clerk is often the first-person visitors to the ward will see, so a positive, friendly, welcoming disposition is essential.

You should have excellent communication skills, enjoy meeting a wide variety of people and have the ability to handle a variety of tasks including, data inputting, checking, and ordering ward stock, general clerical duties and organising patient transport. You will be required to use and update PAS and PPM systems, maintain the ward register, take phone calls and messages from either member of staff, other departments or relatives, arranging transport for patients been discharged, transferred or leaving the ward for appointments while they are an inpatient. You will also book follow up appointments for discharged patients. Other administration duties include documenting any admission discharge or transfers, ensuring there is adequate stock for the ward, ordering equipment that may be needed, reporting any faults that occur on the ward. It will also involve assisting the nurse in charge in a multitude of administrative tasks to ensure the continuous smooth running of the Ward.

The post-holder will be expected to work various shift patterns, including unsocial hours, covering weekends and evenings on opposite shifts to another Ward Clerk

About us

Leeds is a large city with the third largest metropolitan population in the country. The Leeds Teaching Hospitals NHS Trust is one of the largest NHS Trusts in the UK. The Bexley Wing of St James Hospital is a state-of-the-art oncology centre, serving the whole region.

Ward L23 is situated at G floor Jubilee Wing in LGI. The ENT/Maxillofacial sits with Head and Neck Clinical Service Unit.

Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions.

Date posted

07 August 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year

Contract

Permanent

Working pattern

Full-time

Reference number

C9298-25-0065

Job locations

St. James's University Hospital

Beckett Street

Leeds

LS9 7TF

Job description

Job responsibilities

- Record admission, transfer, and discharge activity data onto the Trust PAS system.

- Arrange patients follow-up appointments using the PAS system and order transport for patients when required.

- Record changes to the bed base and inform the relevant corporate team.

- Handle telephone calls from relatives, hospital staff, public etc, under guidance where necessary from the sister/Charge Nurse, and making calls where appropriate on behalf of ward staff.

- Ensure that patients medical records (including x-rays) are available on the ward, obtaining these where necessary from other departments.

- Transfer pathology and other reports to patients records, and general collation of records promptly and efficiently, especially on patients discharge.

- Order stationary and complete requisition forms under instruction from Sister/Charge Nurse.

- Complete electronic admission/bed system as required.

Maintaining records on behalf of Sister/ Charge Nurse

Job description

Job responsibilities

- Record admission, transfer, and discharge activity data onto the Trust PAS system.

- Arrange patients follow-up appointments using the PAS system and order transport for patients when required.

- Record changes to the bed base and inform the relevant corporate team.

- Handle telephone calls from relatives, hospital staff, public etc, under guidance where necessary from the sister/Charge Nurse, and making calls where appropriate on behalf of ward staff.

- Ensure that patients medical records (including x-rays) are available on the ward, obtaining these where necessary from other departments.

- Transfer pathology and other reports to patients records, and general collation of records promptly and efficiently, especially on patients discharge.

- Order stationary and complete requisition forms under instruction from Sister/Charge Nurse.

- Complete electronic admission/bed system as required.

Maintaining records on behalf of Sister/ Charge Nurse

Person Specification

Qualifications

Essential

Literate/Numerate Willing to undergo training as required

Experience

Essential

Insight into roles responsibilities of post IT skills Knowledge of Patient Administration Processes

Desirable

Clerical Experience

Skills & behaviours

Essential

Good interpersonal skills Team working Effectively communicates with patients and team members

Desirable

Motivated Reliable Trustworthy Able to work as part of a multidisciplinary team Committed to working with people Adaptable

Person Specification

Qualifications

Essential

Literate/Numerate Willing to undergo training as required

Experience

Essential

Insight into roles responsibilities of post IT skills Knowledge of Patient Administration Processes

Desirable

Clerical Experience

Skills & behaviours

Essential

Good interpersonal skills Team working Effectively communicates with patients and team members

Desirable

Motivated Reliable Trustworthy Able to work as part of a multidisciplinary team Committed to working with people Adaptable

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Leeds Teaching Hospitals

Address

St. James's University Hospital

Beckett Street

Leeds

LS9 7TF

Employer's website

https://www.leedsth.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Leeds Teaching Hospitals

Address

St. James's University Hospital

Beckett Street

Leeds

LS9 7TF

Employer's website

https://www.leedsth.nhs.uk/ (Opens in a new tab)