Job summary
An exciting opportunity has arisen to join the Leeds Institute of Emergency General Surgery as a Medical Secretary.
We are looking for a hard-working, adaptable, and patient centred individual to work closely with the business unit and clinical teams within the service.
The working hours for the role are 08:00 to 16:00, Monday to Friday (37.5 hours per week). We would be happy to consider applications from candidates who would prefer to work flexibly.
Please do not hesitate to contact the services Assistant Business Manager, Robert Gadsby (Robert.gadsby1@nhs.net, 0113 206 0953), to enquire about the role. Interviews will be held within 2 to 3 weeks after the advert closes.
Main duties of the job
The successful candidate will be part of a small and closely-knit business unit that prides itself on its close co-operation with and the high standard of service it provides to the services clinical and nursing teams. The successful candidate can expect to work closely with the consultants, nurses and business managers in the service.
The successful candidate will be responsible for the typing, issuing, and filing of clinical letters and documents. They will also be responsible in running an effective outpatient service with the Assistant Business Manager. This will include booking appointments, managing waiting lists and answering patient queries.
The successful candidate will be hard-working, adaptable and patient-centred. They will also be a great team player, open to new ideas, IT literate and able to transcribe complex dictations at pace.
About us
Although the Leeds Institute of Emergency General Surgery is a new unit within Leeds Teaching Hospitals Trust and Abdominal Medicine and Surgery CSU, it has quickly become one of busiest and most established general surgical units in the country.
We have been able to achieve this by valuing the work and viewpoints of every member of the team regardless of profession, by always setting the highest and ambitious possible standards, and by dynamically adopting new, forward-thinking ideas to improve patient experience.
By joining the Leeds Institute of Emergency General Surgery, you will be joining a department that works closely together and will value you and your work. We would be happy to consider candidates at all stages of their careers with the view to supporting any development you may or may not wish. We also encourage applications from candidates from all backgrounds.
Job description
Job responsibilities
JOB
DETAILS
Job
Title: Medical Secretary
Reports
to: Assistant Business Manager
Accountable
to: Business Manager
Band:
Band 3
Department:
Leeds Institute of Emergency General Surgery
Directorate:
Abdominal Medicine & Surgery
Location:
St. Jamess University Hospital
AfC
Job No: 2105b
JOB
PURPOSE
The
post holder will provide a comprehensive secretarial service to the Emergency
General Surgery team. They will support processes to sustain the departments
activity through administrative protocols, processes, and procedures in line
with service needs. They must be able to communicate sensitively and
effectively with a wide range of people including patients, medical staff,
and colleagues. The secretary may be required to cover for colleagues during
absence and ensure duties are covered for the departments core service
hours.
JOB
DIMENSIONS
The
post holder will work as part of a secretarial team, responsible for the
typing, issuing, and filing of clinical letters and documents. They will
support the Assistant Business Manager in the successful and effective
running of the Business Units outpatient services. They will support the Clinical Team in the
provision of an efficient and effective office service. They will ensure that
processes/procedures comply with legislative requirements covering Health
& Safety, Data Protection and confidentiality.
Please
see the job description attached to this advert for further details.
Job description
Job responsibilities
JOB
DETAILS
Job
Title: Medical Secretary
Reports
to: Assistant Business Manager
Accountable
to: Business Manager
Band:
Band 3
Department:
Leeds Institute of Emergency General Surgery
Directorate:
Abdominal Medicine & Surgery
Location:
St. Jamess University Hospital
AfC
Job No: 2105b
JOB
PURPOSE
The
post holder will provide a comprehensive secretarial service to the Emergency
General Surgery team. They will support processes to sustain the departments
activity through administrative protocols, processes, and procedures in line
with service needs. They must be able to communicate sensitively and
effectively with a wide range of people including patients, medical staff,
and colleagues. The secretary may be required to cover for colleagues during
absence and ensure duties are covered for the departments core service
hours.
JOB
DIMENSIONS
The
post holder will work as part of a secretarial team, responsible for the
typing, issuing, and filing of clinical letters and documents. They will
support the Assistant Business Manager in the successful and effective
running of the Business Units outpatient services. They will support the Clinical Team in the
provision of an efficient and effective office service. They will ensure that
processes/procedures comply with legislative requirements covering Health
& Safety, Data Protection and confidentiality.
Please
see the job description attached to this advert for further details.
Person Specification
Qualifications
Essential
- GCSE (or equivalent) English Language grade C or above.
- RSA Stage II typing/word processing or equivalent.
- European Computer Driving Licence (ECDL) or equivalent.
Experience
Essential
- Working in a customer focused environment.
- Understanding and knowledge of office-based procedures and systems.
- Experience of using a variety of IT applications in a Windows based environment.
Skills & behaviours
Essential
- Appropriate typing/IT skills or equivalent.
- An ability to accurately transcribe complicated audio tapes and type complicated medical information.
- The ability to cope with the sometimes distressing and emotional nature of the work when dealing with situations requiring sensitivity involving colleagues, patients and their families.
- An ability to communicate clearly and effectively at all levels, i.e. patients, relatives, colleagues and health professionals, within the Trust and externally.
- Must be tactful and diplomatic.
Person Specification
Qualifications
Essential
- GCSE (or equivalent) English Language grade C or above.
- RSA Stage II typing/word processing or equivalent.
- European Computer Driving Licence (ECDL) or equivalent.
Experience
Essential
- Working in a customer focused environment.
- Understanding and knowledge of office-based procedures and systems.
- Experience of using a variety of IT applications in a Windows based environment.
Skills & behaviours
Essential
- Appropriate typing/IT skills or equivalent.
- An ability to accurately transcribe complicated audio tapes and type complicated medical information.
- The ability to cope with the sometimes distressing and emotional nature of the work when dealing with situations requiring sensitivity involving colleagues, patients and their families.
- An ability to communicate clearly and effectively at all levels, i.e. patients, relatives, colleagues and health professionals, within the Trust and externally.
- Must be tactful and diplomatic.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
