Cancer Pathway Navigator

Job summary

The purpose of this role is to support patients from referral, through diagnostic tests, treatment pathways and follow up to ensure the provision of safe and seamless care through appropriate service, thus maximising the health and quality of life of the patient and carers and improving the quality and efficiency of health care delivery.

The post holder will have administration experience, ideally within a medical setting as the post will involve working closely with clinicians, administrative staff and managers to ensure patient outcomes are noted and acted upon quickly by keeping records complete and up to date at all times using a range of tools and systems.

Enthusiasm, commitment, and flexibility are required for this role along with good customer service and excellent organisational and communication skills. The ability to work under pressure in a fast-paced environment with excellent attention to detail is essential.

The post holder should be computer literate and be able to work on their own initiative. They must also be able to show a willingness and ability to support other team members and to adapt to changes in the service needs.

The successful applicant will be given specific training in all areas and follow an in-house training program that will equip them to become an integral part of the Team.

Main duties of the job

To support the design and implementation of the early diagnostic pathway within the Trust Cancer Site Specific Pathways for patients with suspected cancer. The post holder will be a link between the clinical team, diagnostic services, operational teams and most importantly patients. By providing effective and efficient patient focused co-ordination of a Cancer Pathway it will enable patients to be given a diagnosis or exclusion of cancer at the earliest opportunity.

The purpose of this role is to support patients from referral, through diagnostic tests, treatment pathways and follow up to ensure the provision of safe, seamless, appropriate services, thus maximising the health and quality of life of the patient and carers and improving the quality and efficiency of health care delivery.

The post holder will work collaboratively across primary and secondary care with responsibility to provide an effective, caring and compassionate service to patients to optimise their access to cancer services. This will require close working with multidisciplinary teams in primary and secondary care.

About us

Based in the North East of England we provide a range of hospital and community health services from our leading facilities, including the Queen Elizabeth Hospital, Blaydon urgent care centre and Bensham Hospital, all within Gateshead.

Established in 2005, we were one of the first foundation trusts in the country and since then have consistently achieved the highest levels of care for patients.

We now employ around 4,800 staff and currently provide 444 hospital beds across the Gateshead region.

Our values should be the 'golden thread' which runs through everything we do - they are the core of who we are. Our five values can easily be remembered by the simple acronymICORE; Innovation, Care, Openness, Respect, Engagement.

We have a number of staff networks including the Global Ethnic Majority (GEM) network, D-Ability network, LGBTQ+ Network and the Women's Network, to challenge us and help us to constantly improve. Our Armed Forces network is one of our emerging networks.

The health and wellbeing of our staff is one of our highest priorities, and we offer a range of support and initiatives as part of our 'Balance' programme balancegateshead.com to cater for our diverse workforce, so that your individual needs can be supported, allowing you a happy and healthy working experience with us.