Job summary
An exciting opportunity to join the Quality and Service Improvement Team at South of Tyne and Wear Pathology services for 6 months. As part of the team the post holder will have developed knowledge, experience and competency in Quality Management Systems being able to work unsupervised in performing their role. It is a primary role of the post to monitor, train and provide specialist advice to staff on all aspects of the Quality Management System used by Gateshead Clinical Pathology Services. The post holder will support all Pathology disciplines to maintain all aspects of the quality management system to ensure a successful UKAS visit in July.
Main duties of the job
Provide training on all aspects of the quality management system e.g Document Control, Audit, Asset, Competency Training
Monitor compliance of KPI's using data analysis and Power BI reports and conduct departmental 1-1s for accountability
Conduct audits on all areas of the quality management system
Support all pathology disciplines in their quality activities
Support service improvement initiatives using collated feedback
About us
Based in the North East of England we provide a range of hospital and community health services from our leading facilities, including the Queen Elizabeth Hospital, Blaydon urgent care centre and Bensham Hospital, all within Gateshead.
Established in 2005, we were one of the first foundation trusts in the country and since then have consistently achieved the highest levels of care for patients.
We now employ around 4,800 staff and currently provide 444 hospital beds across the Gateshead region.
Our values should be the 'golden thread' which runs through everything we do - they are the core of who we are. Our five values can easily be remembered by the simple acronymICORE; Innovation, Care, Openness, Respect, Engagement.
We have a number of staff networks including the Global Ethnic Majority (GEM) network, D-Ability network, LGBTQ+ Network and the Women's Network, to challenge us and help us to constantly improve. Our Armed Forces network is one of our emerging networks.
The health and wellbeing of our staff is one of our highest priorities, and we offer a range of support and initiatives as part of our 'Balance' programme balancegateshead.com to cater for our diverse workforce, so that your individual needs can be supported, allowing you a happy and healthy working experience with us.
Job description
Job responsibilities
Quality Coordinators are essential to providing a good quality service and thus a high level of patient care. To ensure this is the case, the quality coordinator must:
Be involved in providing training to SoTW personnel on all aspects of the quality management system e.g Document Control, Audit, Asset, Competency Training
Ensuring compliance by monitoring the Pathology KPI's using data analysis and Power BI reports and using this data to conduct departmental 1-1s with department managers and senior staff, for accountability
Be able to conduct audits on all areas of the quality management system
Be available and approachable to support all pathology disciplines in their quality activities
Think innovatively to support service improvement initiatives using collated feedback
Job description
Job responsibilities
Quality Coordinators are essential to providing a good quality service and thus a high level of patient care. To ensure this is the case, the quality coordinator must:
Be involved in providing training to SoTW personnel on all aspects of the quality management system e.g Document Control, Audit, Asset, Competency Training
Ensuring compliance by monitoring the Pathology KPI's using data analysis and Power BI reports and using this data to conduct departmental 1-1s with department managers and senior staff, for accountability
Be able to conduct audits on all areas of the quality management system
Be available and approachable to support all pathology disciplines in their quality activities
Think innovatively to support service improvement initiatives using collated feedback
Person Specification
Qualifications
Essential
- Degree level qualification or equivalent experience
Knowledge
Desirable
- Working knowledge of Q Pulse
- Knowledge of Pathology Quality Management Systems
Experience
Essential
- Significant NHS Experience
Person Specification
Qualifications
Essential
- Degree level qualification or equivalent experience
Knowledge
Desirable
- Working knowledge of Q Pulse
- Knowledge of Pathology Quality Management Systems
Experience
Essential
- Significant NHS Experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
