Disclosure Administrator

Job summary

We are looking to recruit a highly organised individual with excellent secretarial and customer services skills. Working to tight legally binding deadlines you must have excellent time management skills and a methodical approach to your work. You should be familiar with, and have a practical understanding of, Information Rights legislation and its application. The role is demanding and you should be able to manage conflicting demands effectively using tact, diplomacy and empathy.

Main duties of the job

The post holder will be the first point of contact for applicants enquiring about access to Trust medical records. You will be responsible for validating initial applications, requesting further information/documentation as and when necessary. On a daily basis you will liaise with professionals, external bodies, members of the public, police, local authority and government departments. You will maintain a log of all requests, both live and finalised, updating the information as they progress from application to completion.

About us

Based in the North East of England we provide a range of hospital and community health services from our leading facilities, including the Queen Elizabeth Hospital, Blaydon urgent care centre and Bensham Hospital, all within Gateshead.

Established in 2005, we were one of the first foundation trusts in the country and since then have consistently achieved the highest levels of care for patients.

We now employ around 4,800 staff and currently provide 444 hospital beds across the Gateshead region.

Our values should be the 'golden thread' which runs through everything we do - they are the core of who we are. Our five values can easily be remembered by the simple acronymICORE; Innovation, Care, Openness, Respect, Engagement.

We have a number of staff networks including the Global Ethnic Majority (GEM) network, D-Ability network, LGBTQ+ Network and the Women's Network, to challenge us and help us to constantly improve. Our Armed Forces network is one of our emerging networks.

The health and wellbeing of our staff is one of our highest priorities, and we offer a range of support and initiatives as part of our 'Balance' programme balancegateshead.com to cater for our diverse workforce, so that your individual needs can be supported, allowing you a happy and healthy working experience with us.