Job summary
We are seeking an enthusiastic and motivated RPA Analyst to join our Digital Services Automation Team. You will play a key role in the day-to-day administration, support, and development of our Blue Prism RPA platform, helping to deliver efficient automation solutions that improve clinical and administrative workflows across the Trust.
Key responsibilities include system maintenance, user support, and automation testing. This is an excellent opportunity to develop your skills in RPA and contribute to the Trust's digital transformation journey.
For informal enquiries, please contact Louise Rosher, Integration Manager, on (0191) 4452397
Main duties of the job
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Manage and maintain the Blue Prism RPA platform to ensure smooth daily operations
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Provide technical support and troubleshooting for live automation processes
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Assist with testing, deploying, and monitoring new and existing automated workflows.
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Collaborate with business and technical teams to identify automation opportunities
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Perform routine system maintenance, including Windows patching related to automation infrastructure
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Monitor system performance and proactively address potential issues
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Support governance, compliance, and security standards related to RPA operations
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Document processes, system configurations, and user guides to maintain knowledge base
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Assist in continuous improvement initiatives to enhance automation capabilities and efficiency
About us
Based in the North East of England we provide a range of hospital and community health services from our leading facilities, including the Queen Elizabeth Hospital, Blaydon urgent care centre and Bensham Hospital, all within Gateshead.
Established in 2005, we were one of the first foundation trusts in the country and since then have consistently achieved the highest levels of care for patients.
We now employ around 4,800 staff and currently provide 444 hospital beds across the Gateshead region.
Our values should be the 'golden thread' which runs through everything we do - they are the core of who we are. Our five values can easily be remembered by the simple acronymICORE; Innovation, Care, Openness, Respect, Engagement.
We have a number of staff networks including the BAME network, D-Ability network, LGBTQ+ Network and the Women's Network, to challenge us and help us to constantly improve. Our armed forces network is one of our emerging networks.
The health and wellbeing of our staff is one of our highest priorities, and we offer a range of support and initiatives as part of our 'Balance' programme balancegateshead.com to cater for our diverse workforce, so that your individual needs can be supported.
Job description
Job responsibilities
The RPA Analyst will support the operation, maintenance, and development of the Blue Prism Robotic Process Automation platform. Working within the Digital Services Technical Systems Team, the post holder will provide technical support, assist with testing and deployment of automation workflows, and deliver user training. This role is key to ensuring the smooth running of automation services that improve efficiency across clinical and administrative functions.
Job description
Job responsibilities
The RPA Analyst will support the operation, maintenance, and development of the Blue Prism Robotic Process Automation platform. Working within the Digital Services Technical Systems Team, the post holder will provide technical support, assist with testing and deployment of automation workflows, and deliver user training. This role is key to ensuring the smooth running of automation services that improve efficiency across clinical and administrative functions.
Person Specification
Education
Essential
- Degree in IT, Computer Science or related subject or equivalent experience
Experience
Essential
- Experience using automation software (Blueprism, Power Automate, UiPath)
- Knowledge of Microsoft Windows Operating Systems and Microsoft Server Products
- Minimum 12 months experience in an IT Development or similar technical role
Desirable
- Capable of developing and delivering training programmes to all levels of staff
Skills
Essential
- Excellent communication, interpersonal and organisational and presentation skills
- Strong Analytical and Problem solving skills
Person Specification
Education
Essential
- Degree in IT, Computer Science or related subject or equivalent experience
Experience
Essential
- Experience using automation software (Blueprism, Power Automate, UiPath)
- Knowledge of Microsoft Windows Operating Systems and Microsoft Server Products
- Minimum 12 months experience in an IT Development or similar technical role
Desirable
- Capable of developing and delivering training programmes to all levels of staff
Skills
Essential
- Excellent communication, interpersonal and organisational and presentation skills
- Strong Analytical and Problem solving skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
