Job summary
An exciting opportunity has come up for a one year post to coordinate the care of patients with liver cirrhosis and other liver diseases who are eligible for for HCC (Hepato-cellular carcinoma) surveillance. The successful person will work alongside the liver team to support and encourage patients to attend their appointments. They will also work to ensure accurate coding of patients in an outpatient setting.
Main duties of the job
Create a database of liver disease patients and track their eligibility for surveillance care, and ensure maintenance o this. Contact patients who do not attend scans and seek to rearrange their appointment. Follow up day to day enquiries from patients. Support data collection, and ensure accurate coding of outpatients.
About us
Based in the North East of England we provide a range of hospital and community health services from our leading facilities, including the Queen Elizabeth Hospital, Blaydon urgent care centre and Bensham Hospital, all within Gateshead.
Established in 2005, we were one of the first foundation trusts in the country and since then have consistently achieved the highest levels of care for patients.
We now employ around 4,800 staff and currently provide 444 hospital beds across the Gateshead region.
Our values should be the 'golden thread' which runs through everything we do - they are the core of who we are. Our five values can easily be remembered by the simple acronymICORE; Innovation, Care, Openness, Respect, Engagement.
We have a number of staff networks including the Global Ethnic Majority (GEM) network, D-Ability network, LGBTQ+ Network and the Women's Network, to challenge us and help us to constantly improve. Our Armed Forces network is one of our emerging networks.
The health and wellbeing of our staff is one of our highest priorities, and we offer a range of support and initiatives as part of our 'Balance' programme balancegateshead.com to cater for our diverse workforce, so that your individual needs can be supported, allowing you a happy and healthy working experience with us.
Job description
Job responsibilities
Co-ordinate HCC surveillance in patients with cirrhosis
Ensure accurate coding of outpatients with liver disease/cirrhosis
Record and identify patients suitable for HCC surveillance, and report levels of surveillance back to central bodies.
Develop systems for ongoing identification and recording of patients with cirrhosis suitable for HCC surveillance in order to facilitate regular, automated reporting on HCC surveillance rates.
Follow up patients who do not attend HCC surveillance scans
Liaise with relevant departments in order to develop one-stop-clinics for patients with cirrhosis
Follow up patient enquiries on a day-to-day basis liaising with the hepatology nurses/consultants
Use good communication skills, basic clinical awareness and utilise appropriate tools and procedures, liaising with the nurses/consultant as appropriate.
Supports data collection for service delivery, audit, and quality surveillance.
In conjunction with nurse consultant will discuss and coordinate the care for a defined group of patients.
Organise and prioritise the designated workload in relation to identified needs.
Support the hepatology nurses in the collection of appropriate information to complete the holistic needs assessment documentation for patients with liver disease approaching end of life.
Communicate effectively with appropriate teams to ensure safe and effective transition of patient care between services and relevant information shared.
Support the hepatology nurses/consultants in delivering patient-centered, self-management support and education as necessary to non-complex patients, including how to self-assess (an understanding of what signs, symptoms, or situations to be aware of that would indicate concern).
Promote telephone advice line for patients/carers to use when they feel that their condition or needs have changed, including what to do out of hours
Act as point of contact for patients and carers and signpost all enquiries where appropriate to other departments in hospital or community setting.
Job description
Job responsibilities
Co-ordinate HCC surveillance in patients with cirrhosis
Ensure accurate coding of outpatients with liver disease/cirrhosis
Record and identify patients suitable for HCC surveillance, and report levels of surveillance back to central bodies.
Develop systems for ongoing identification and recording of patients with cirrhosis suitable for HCC surveillance in order to facilitate regular, automated reporting on HCC surveillance rates.
Follow up patients who do not attend HCC surveillance scans
Liaise with relevant departments in order to develop one-stop-clinics for patients with cirrhosis
Follow up patient enquiries on a day-to-day basis liaising with the hepatology nurses/consultants
Use good communication skills, basic clinical awareness and utilise appropriate tools and procedures, liaising with the nurses/consultant as appropriate.
Supports data collection for service delivery, audit, and quality surveillance.
In conjunction with nurse consultant will discuss and coordinate the care for a defined group of patients.
Organise and prioritise the designated workload in relation to identified needs.
Support the hepatology nurses in the collection of appropriate information to complete the holistic needs assessment documentation for patients with liver disease approaching end of life.
Communicate effectively with appropriate teams to ensure safe and effective transition of patient care between services and relevant information shared.
Support the hepatology nurses/consultants in delivering patient-centered, self-management support and education as necessary to non-complex patients, including how to self-assess (an understanding of what signs, symptoms, or situations to be aware of that would indicate concern).
Promote telephone advice line for patients/carers to use when they feel that their condition or needs have changed, including what to do out of hours
Act as point of contact for patients and carers and signpost all enquiries where appropriate to other departments in hospital or community setting.
Person Specification
Essential
Essential
- Excellent communication skills both written and verbal.
- Effective IT skills
- Good IT skills
- Able to work independently and as part of a team
Desirable
Desirable
- Previous experience with coding and use of databases
- Evidence of GCSE or Level 3 NVQ 3 in Maths and English
- Knowledge of different IT systems
Person Specification
Essential
Essential
- Excellent communication skills both written and verbal.
- Effective IT skills
- Good IT skills
- Able to work independently and as part of a team
Desirable
Desirable
- Previous experience with coding and use of databases
- Evidence of GCSE or Level 3 NVQ 3 in Maths and English
- Knowledge of different IT systems
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
