Senior Diagnostic Order Comms Systems Lead

Job description

Job responsibilities

Collaborate with the Order Communications Systems Manager to implement strategies and plans that promote best practices for managing and developing the Global Order Communication systems, both within the organisation and regionally.

Take a leading role in all ongoing projects, overseeing workload management and resource allocation.

Develop, manage, and coordinate a comprehensive Order Communications Systems Upgrade Program across the organisation and primary care, ensuring regular review of change controls and business continuity plans.

Supervise the Diagnostic Order Communications Systems team on a daily basis, providing support, addressing training needs, and monitoring attendance.

Design and deliver flexible, interactive training programs regularly, ensuring new staff are on-boarded and existing staff receive refresher training on system usage, data quality, and data standards, in collaboration with services to accommodate all staff.

Update training materials as needed, following investigations into breaches of Trust policies and relevant legislation.

Ensure that business continuity plans are regularly tested with services and updated where necessary to reflect any changes.

Negotiate with users to address any ad hoc training needs identified through investigations of breaches.

Person Specification

Experience

Essential

• Expert working knowledge of EMIS and other Clinical Information Systems.
• Must have sound experience of staff supervision/line management.

Education

Essential

• Educated to degree level or equivalent experience.
• Able to demonstrate recent interest in own personal development.

Desirable

• PRINCE2/Agile Project Management Qualification.

Skills

Essential

• Excellent, communication, interpersonal, organisational and presentation skills.
• Ability to design and develop highly complex system specifications.
• Capable of developing strategies and policies in line with legislative changes.
• Excellent decision making and problem-solving skills.
• Able to promote and facilitate change.

Knowledge

Essential

• Aware of the current NHS IM&T and modernisation agenda.
• Knowledge of Data Protection, Freedom of Information and other legislation which impacts on information security.
• Knowledge of Information Security and Governance standards.
• Knowledge of risk appraisal and management of risk.

Personal Qualities

Essential

• Ability to generate and implement ideas.
• Able to work with limited supervision.
• Self-motivated.

Desirable

• Flexible in work patterns.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Gateshead Health NHS Foundation Trust

Address

Queen Elizabeth Hospital

Queen Elizabeth Avenue

Gateshead

NE9 6SX

Employer's website

https://www.qegateshead.nhs.uk (Opens in a new tab)