Job summary
We are excited to be advertising the role of Unit manager for our Same Day Emergency Care Unit.
An exciting opportunity has arisen for an experienced nurse with Junior Sister/Charge Nurse experience to take charge of our established Same Day Emergency Care Unit. The unit is a busy and essential service for the Queen Elizabeth Hospital, playing a major role in providing frontline care to the community of Gateshead.
We are seeking an experienced individual who is highly motivated, enthusiastic and passionate about leadership and the provision of high quality care to this group of patients. The successful candidate should be ready to further develop the service in collaboration with the wider emergency and acute care team.
Working closely with the Consultants, SDEC ACP team and Service line management team including the Matron, you will contribute to the appropriate assessment and treatment for this specialist group of patients.
You should have substantial experience with nursing acute medicine and emergency medicine patients and will be educated to degree level.
You will need to possess excellent communication, interpersonal skills and must be competent with using key trust systems (HealthRoster, SafeCare live and NerveCentre). Above all, you will be a compassionate leader with the ability to support staff while ensuring a high quality and effective service.
Main duties of the job
- Be responsible for the patient's clinical journey along agreed patient care pathways, supported by evidence based practice.
- Be responsible for the effective and efficient operational management of the department.
- To provide the highest standard of safe, effective and compassionate care through the effective use of evidence based practice in line with agreed local and national standards and the NMC Code.
- To provide a continuously improving service in line with the clinical governance framework, Trust objectives, and the NHS performance framework.
- To provide clinical leadership, expertise, advice and support to the nursing and multi -professional team to facilitate the effective delivery of care to patients at all times.
- To support and continually develop staff to ensure they have the appropriate level of skill, knowledge and competence to meet service/specialty requirements.
About us
services from our leading facilities, including the Queen Elizabeth Hospital, Blaydon urgent care centre and Bensham Hospital, all within Gateshead.
Established in 2005, we were one of the first foundation trusts in the country and since then have consistently achieved the highest levels of care for patients.
We now employ around 4,800 staff and currently provide 444 hospital beds across the Gateshead region.
Our values should be the 'golden thread' which runs through everything we do - they are the core of who we are. Our five values can easily be remembered by the simple acronymICORE; Innovation, Care, Openness, Respect, Engagement.
We have a number of staff networks including the BAME network, D-Ability network, LGBTQ+ Network and the Women's Network, to challenge us and help us to constantly improve. Our armed forces network is one of our emerging networks.
The health and wellbeing of our staff is one of our highest priorities, and we offer a range of support and initiatives as part of our 'Balance' programme balancegateshead.com to cater for our diverse workforce, so that your individual needs can be supported, allowing you a happy and healthy working experience with us.
Job description
Job responsibilities
Dimensions:
- Responsible for the recruitment, selection and retention of a team of qualified nurses, health care assistants, and support staff.
- Delegated responsibility for staff and non staff budget.
- Line management responsibility for nursing and support staff,
- In collaboration with the Matron, Chief Matron and Clinical Lead participate in practice and service developments, audit and benchmarking against agreed standards.
- Have a vision for the area/service and be able to lead others and implement the vision in practice.
- Development of clinical networks across the wider organization.
Communications and Relationships:
- Applies effective communication/leadership skills in clinical practice with a caring and compassionate attitude at all times.
- Establishes and maintains effective communication with individuals, the wider nursing team, and other health professional regarding patients conditions, care planning and treatments.
- Actively manages barriers to communication across all areas of responsibility to ensure positives outcomes.
- Effectively manages difficult and/or complex communication situations e.g. breaking bad news, dealing with concerns and complaints, performance management issues.
- Actively participate in professional groups and forums within, and where appropriate external to the organisation.
- Produces accurate and complete records of communication consistent with legislation policies and procedures.
- Communicates regularly and effectively with the Matron for the area regarding all aspects of clinical care and service provision, including budgetary, personnel and environmental issues.
- Communicates with a range of stakeholders and key links e.g. Matrons, SLMs, Operational Directors, Clinical Leads, Chief / Deputy Chief Nurse, GPs, nursing and medical colleagues across primary and secondary care, professional and technical support staff, PPF, Social Services, Facilities, Administrative and Technical staff.
Knowledge, Skills, Training and Experience
Essential
- RN (Adult) qualification with current NMC Registration
- A degree in nursing or health related subject
- Experience at band 6
- Experience of caring for patients with acute medical problems
- Facilitating learning and assessment in practice qualification or equivalent
- Understanding of pre-registration curriculum
- Evidence of ongoing professional development
- Experience of effectively managing people and resources
- Substantial competence/experience in care delivery
- Experience of change management
- Evidence of involvement in innovation in clinical practice/service development
- Experience of involvement in audit
- High level of interpersonal and communication skills.
- Mentorship/Coaching skills
- Strong leadership and team working skills.
- Ability to assess and benchmark quality care
- Excellent organisational skills and the ability to prioritise workload.
- Expert knowledge, clinical skills and experience in the area of practice.
- Thorough understanding of contemporary nursing issues.
- Work as part of MDT.
- Management skills.
- IT skills/knowledge appropriate to the role
Desirable
- Counselling skills.
- Leadership / Management qualification.
- Specialist post registration nursing qualifications / university modules.
Planning and Organisational Skills
- Lead the planning and organisational of both direct and indirect patient care and service delivery.
- Responsible for the safe staffing and skills mix within the ward/dept through the planning of duty rotas, annual leave and study leave.
- Analyse situations and plan short and longer term adjustments to own workload and that of others to meet priorities and demands.
- Lead the planning and implementation of audits to meet the needs of reviews, service development and improvements in specialist area of practice
- Identifies and plans the provision of education and training for all staff
- May be required to act as the person with Site responsibility on a rota basis to ensure the provision of continuing senior nurse cover within the Trust.
Service Development
- Lead the continuing development of the service
- Lead the continuing development of the wider MED 1 service, actively engaging and collaborating with the wider ECC team such as ED, EAU and UTC.
- Contribute to the development/implementation of new policies and guidelines within the clinical area with a specific regard to the impact on patient care.
- Contribute to and work with the team to ensure that all local and national, standards guidance and targets are achieved.
For full job description please see attached documentation
Job description
Job responsibilities
Dimensions:
- Responsible for the recruitment, selection and retention of a team of qualified nurses, health care assistants, and support staff.
- Delegated responsibility for staff and non staff budget.
- Line management responsibility for nursing and support staff,
- In collaboration with the Matron, Chief Matron and Clinical Lead participate in practice and service developments, audit and benchmarking against agreed standards.
- Have a vision for the area/service and be able to lead others and implement the vision in practice.
- Development of clinical networks across the wider organization.
Communications and Relationships:
- Applies effective communication/leadership skills in clinical practice with a caring and compassionate attitude at all times.
- Establishes and maintains effective communication with individuals, the wider nursing team, and other health professional regarding patients conditions, care planning and treatments.
- Actively manages barriers to communication across all areas of responsibility to ensure positives outcomes.
- Effectively manages difficult and/or complex communication situations e.g. breaking bad news, dealing with concerns and complaints, performance management issues.
- Actively participate in professional groups and forums within, and where appropriate external to the organisation.
- Produces accurate and complete records of communication consistent with legislation policies and procedures.
- Communicates regularly and effectively with the Matron for the area regarding all aspects of clinical care and service provision, including budgetary, personnel and environmental issues.
- Communicates with a range of stakeholders and key links e.g. Matrons, SLMs, Operational Directors, Clinical Leads, Chief / Deputy Chief Nurse, GPs, nursing and medical colleagues across primary and secondary care, professional and technical support staff, PPF, Social Services, Facilities, Administrative and Technical staff.
Knowledge, Skills, Training and Experience
Essential
- RN (Adult) qualification with current NMC Registration
- A degree in nursing or health related subject
- Experience at band 6
- Experience of caring for patients with acute medical problems
- Facilitating learning and assessment in practice qualification or equivalent
- Understanding of pre-registration curriculum
- Evidence of ongoing professional development
- Experience of effectively managing people and resources
- Substantial competence/experience in care delivery
- Experience of change management
- Evidence of involvement in innovation in clinical practice/service development
- Experience of involvement in audit
- High level of interpersonal and communication skills.
- Mentorship/Coaching skills
- Strong leadership and team working skills.
- Ability to assess and benchmark quality care
- Excellent organisational skills and the ability to prioritise workload.
- Expert knowledge, clinical skills and experience in the area of practice.
- Thorough understanding of contemporary nursing issues.
- Work as part of MDT.
- Management skills.
- IT skills/knowledge appropriate to the role
Desirable
- Counselling skills.
- Leadership / Management qualification.
- Specialist post registration nursing qualifications / university modules.
Planning and Organisational Skills
- Lead the planning and organisational of both direct and indirect patient care and service delivery.
- Responsible for the safe staffing and skills mix within the ward/dept through the planning of duty rotas, annual leave and study leave.
- Analyse situations and plan short and longer term adjustments to own workload and that of others to meet priorities and demands.
- Lead the planning and implementation of audits to meet the needs of reviews, service development and improvements in specialist area of practice
- Identifies and plans the provision of education and training for all staff
- May be required to act as the person with Site responsibility on a rota basis to ensure the provision of continuing senior nurse cover within the Trust.
Service Development
- Lead the continuing development of the service
- Lead the continuing development of the wider MED 1 service, actively engaging and collaborating with the wider ECC team such as ED, EAU and UTC.
- Contribute to the development/implementation of new policies and guidelines within the clinical area with a specific regard to the impact on patient care.
- Contribute to and work with the team to ensure that all local and national, standards guidance and targets are achieved.
For full job description please see attached documentation
Person Specification
Skills Knowlege and Aptitude
Essential
- High level of interpersonal and communication skills.
- Mentorship/Coaching skills
- Proven Leadership Skills
- Ability to assess and benchmark quality care
- Excellent Organisational skills and the ability to prioritise workload.
- Expert knowledge, clinical skills and experience in the specialist area of practice.
- Thorough understanding of contemporary nursing issues.
- Work as part of MDT.
- Management skills.
- IT skills/knowledge
Desirable
- Knowledge of Service Improvement / Lean Methodology.
Qualifications and Training
Essential
- RN (Adult) with current NMC Registration
- A degree in health or nursing
- Evidence of ongoing professional development.
- Facilitating learning and assessment in practice qualification or equivalent
- High level of interpersonal and communication skills.
Desirable
- Qualification relating to speciality.
- Leadership Course or qualification
Experience
Essential
- Experience at band 6
- Experience within acute nursing
- Experience of effectively managing people and resources.
- Substantial experience in care delivery
- Experience of change management
- Evidence of innovation in clinical practice.
- Involvement in audit and service development.
- Demonstrate leadership ability.
Desirable
- Experience within Acute and Emergency medicine
- Budget Management
- Experience of staff development and appraisal.
- Counselling Skills
Person Specification
Skills Knowlege and Aptitude
Essential
- High level of interpersonal and communication skills.
- Mentorship/Coaching skills
- Proven Leadership Skills
- Ability to assess and benchmark quality care
- Excellent Organisational skills and the ability to prioritise workload.
- Expert knowledge, clinical skills and experience in the specialist area of practice.
- Thorough understanding of contemporary nursing issues.
- Work as part of MDT.
- Management skills.
- IT skills/knowledge
Desirable
- Knowledge of Service Improvement / Lean Methodology.
Qualifications and Training
Essential
- RN (Adult) with current NMC Registration
- A degree in health or nursing
- Evidence of ongoing professional development.
- Facilitating learning and assessment in practice qualification or equivalent
- High level of interpersonal and communication skills.
Desirable
- Qualification relating to speciality.
- Leadership Course or qualification
Experience
Essential
- Experience at band 6
- Experience within acute nursing
- Experience of effectively managing people and resources.
- Substantial experience in care delivery
- Experience of change management
- Evidence of innovation in clinical practice.
- Involvement in audit and service development.
- Demonstrate leadership ability.
Desirable
- Experience within Acute and Emergency medicine
- Budget Management
- Experience of staff development and appraisal.
- Counselling Skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
