South West London and St Georges Mental Health NHS Trust

Service Manager (Adolescent Outreach Team)

The closing date is 16 April 2026

Job summary

This is a rare and exciting opportunity in the Adolescent Outreach Team (AOT). We are looking to recruit an experienced Service Manager to our Adolescent Outreach Team, established over twenty years ago. The team are fortunate to have an experienced full multi disciplinary representation and high levels of staff retention. The MDT are skilled and highly committed to supporting the wider network, parents and carers to enable young people to remain at home as an intensive alternative to admission. If an hospital admission is required, AOT can facilitate a safe discharge and reduce length of stay for the five boroughs of South West London (Kingston, Merton, Sutton, Wandswoth and Richmond).

Main duties of the job

The post-holder will work within AOT as the Service Manager, and is responsible for the management of Adolescent Outreach team. They will focus on effective clinical leadership in the Adolescent Outreach Team and promote a culture of high performance and clinical excellence

We are looking for a candidate who has a good understanding of the national perspective for Children and Young People and related areas of health to ensure that the team are aware of the implications, and they need to be highly committed to team working.

The team are always looking to develop the service to meet the needs of the young people and their parents/carers. This role would be at the forefront of this. The team is also fortunate to have a number of development roles and trainees from different disciplines, and this role would be supporting in inspiring our future senior clinicians and developing our workforce.

The team has strong working relationships with our local inpatient service (Aquarius), SLP inpatient units (Snowsfields, BAU, BAU PICU), Tier 3 community CAMHS, CAMHS Emergency Care Team (CECS), CAMHS Crisis Line and CAMHS Bed Management. This role is a key stake holder in building and maintaining these relationships

About us

We are Proud to Belong at South West London and St George's Mental Health NHS Trust.

We have expert services, a rich history and a clear commitment to providing the best quality care for those with mental ill-health. The Care Quality Commission already rates our services as 'good' - we aspire to be 'outstanding'.

This is a great time to join us. We are transforming the way we care for our communities to support our mission of Making Life Better Together. We have built two brand new mental health facilities at Springfield University Hospital, which are amongst the best in the world. More developments are planned across our sites and services as we invest a further £120m to upgrade and modernise our estate by 2027.

We are inclusive and diverse and strive to be actively anti racist. We want to attract people from all backgrounds and experiences to enrich the work we do together. We are proud to co-produce and involve our local communities in all that we do.

We offer flexible working, career development and a variety ofbenefits to enable a positive, welcoming environment in which our people and their careers can thrive.

Come and join our inclusive teams and help our patients on their recovery journey.

About our location:

This post will be based at Springfield Hospital

Unless expressly stated in the job advert this role is not subject to sponsorship, please be advised that all offers of employment are subject to evidence of right to work in the UK.

Details

Date posted

02 April 2026

Pay scheme

Agenda for change

Band

Band 8a

Salary

£57,528 to £64,750 a year per annum inclusive of Inner London HCAs

Contract

Permanent

Working pattern

Full-time

Reference number

294-CAMHS-7915127-AZ

Job locations

Springfield Hospital

15 Springfield Drive London

Tooting, London

SW17 0YF


Job description

Job responsibilities

The Service Manager for the Adolescent Outreach is responsible for the management of Adolescent Outreach team and to provide the clinical advice and support to the local CAMHS teams including CAMHS Emergency Care Team, and other similar services across the SLP.

The Service manager will focus on supporting effective clinical leadership in the Adolescent Outreach Team and promote a culture of high performance and clinical excellence.

The postholder will work to improve not only outcomes for the CYP the their experience and challenge traditional models of care through new insights, perspectives and a positive expectation the CYP can succeed in the recovery process.

To manage the provision and delivery of crisis interventions and intensive home support as an alternate to admission provided by Adolescent Outreach Team, including the management of an Adolescent Outreach Team Rota.

To provide expertise in a highly specialist clinical area which will contribute to CAMHS, assuming responsibility for own workload of CYP who are determined to be at high risk presenting with self-harm, suicidality and mental health crisis as an alternative to admission.

To work as an independent and autonomous professional within professional guidelines and the policies and procedures of the service, taking full responsibility for own work.

To formulate alongside the team mental healthcare and crisis management and safety plans that are specific to each CYP and family, based upon an analysis of complex factors concerning historical and developmental processes contributing to the presentation. To assesssafeguarding issues for each case, consulting with other professionals and referring concerns to the appropriate safeguarding team as required.

To deliver support and equip Adolescent Outreach Team staff with evidence based psychological treatments, monitoring outcome and modifying and adapting interventions drawing on a range of theoretical options.

To assess and monitor risk and draw up appropriate risk management plans and safety plans in conjunction team members and other services as appropriate.

To communicate skilfully, tactfully and sensitively highly complex, sensitive and potentially distressing information with CYP, parents, carers and colleagues taking account of sensory and cultural barriers to communication.

To maintain the highest standards of clinical record keeping and report writing, according to professional and Trust guidelines, including electronic data entry and recording.

To ensure that all services provided are acceptable and accessible to the diverse communities which make up the catchment area of the service.

To act as clinical lead providing clinical leadership and clinical decision making for a range of cases including high risk and extremely complex, ensuring the provision of a care package appropriate for the client needs, assisting with the co-ordinating of safe transition to relevantidentified services.

In conjunction with the Head of Nursing & Quality for CAMHS and Specialist Services, the postholder is responsible for developing and implementing standards across the Trust by strengthening professional clinical leadership at team level. They will be easily identifiable toCYP and Parents / carers.

Job description

Job responsibilities

The Service Manager for the Adolescent Outreach is responsible for the management of Adolescent Outreach team and to provide the clinical advice and support to the local CAMHS teams including CAMHS Emergency Care Team, and other similar services across the SLP.

The Service manager will focus on supporting effective clinical leadership in the Adolescent Outreach Team and promote a culture of high performance and clinical excellence.

The postholder will work to improve not only outcomes for the CYP the their experience and challenge traditional models of care through new insights, perspectives and a positive expectation the CYP can succeed in the recovery process.

To manage the provision and delivery of crisis interventions and intensive home support as an alternate to admission provided by Adolescent Outreach Team, including the management of an Adolescent Outreach Team Rota.

To provide expertise in a highly specialist clinical area which will contribute to CAMHS, assuming responsibility for own workload of CYP who are determined to be at high risk presenting with self-harm, suicidality and mental health crisis as an alternative to admission.

To work as an independent and autonomous professional within professional guidelines and the policies and procedures of the service, taking full responsibility for own work.

To formulate alongside the team mental healthcare and crisis management and safety plans that are specific to each CYP and family, based upon an analysis of complex factors concerning historical and developmental processes contributing to the presentation. To assesssafeguarding issues for each case, consulting with other professionals and referring concerns to the appropriate safeguarding team as required.

To deliver support and equip Adolescent Outreach Team staff with evidence based psychological treatments, monitoring outcome and modifying and adapting interventions drawing on a range of theoretical options.

To assess and monitor risk and draw up appropriate risk management plans and safety plans in conjunction team members and other services as appropriate.

To communicate skilfully, tactfully and sensitively highly complex, sensitive and potentially distressing information with CYP, parents, carers and colleagues taking account of sensory and cultural barriers to communication.

To maintain the highest standards of clinical record keeping and report writing, according to professional and Trust guidelines, including electronic data entry and recording.

To ensure that all services provided are acceptable and accessible to the diverse communities which make up the catchment area of the service.

To act as clinical lead providing clinical leadership and clinical decision making for a range of cases including high risk and extremely complex, ensuring the provision of a care package appropriate for the client needs, assisting with the co-ordinating of safe transition to relevantidentified services.

In conjunction with the Head of Nursing & Quality for CAMHS and Specialist Services, the postholder is responsible for developing and implementing standards across the Trust by strengthening professional clinical leadership at team level. They will be easily identifiable toCYP and Parents / carers.

Person Specification

Training & Qualifications

Essential

  • A Registered Nurse with an established clinical nursing background who has successfully completed a period of academic education and clinical supervision to be competent against the RCNs competency requirements for a Senior Nurse Practitioner.
  • Evidence of significant post registration education and development at degree level or equivalent
  • Professional management qualification at diploma level or equivalent experience

Desirable

  • Significant management and or leadership training

Experience

Essential

  • In depth current post-registration nursing experience within the clinical speciality, (i.e., either inpatient or community CAMHS services. Working with Children and Young People in crisis along with their parents or carers)
  • Extensive knowledge and expertise across a number of areas e.g. clinical, infection control, nutrition, safeguarding
  • Experience of concurrently managing a wide variety of projects
  • Experience of managing and monitoring budgets
  • Significant professional leadership, especially professional development, clinical governance and supervision and appraisal
  • Demonstrable experience and implementation of clinical and professional governance issues within the clinical speciality
Person Specification

Training & Qualifications

Essential

  • A Registered Nurse with an established clinical nursing background who has successfully completed a period of academic education and clinical supervision to be competent against the RCNs competency requirements for a Senior Nurse Practitioner.
  • Evidence of significant post registration education and development at degree level or equivalent
  • Professional management qualification at diploma level or equivalent experience

Desirable

  • Significant management and or leadership training

Experience

Essential

  • In depth current post-registration nursing experience within the clinical speciality, (i.e., either inpatient or community CAMHS services. Working with Children and Young People in crisis along with their parents or carers)
  • Extensive knowledge and expertise across a number of areas e.g. clinical, infection control, nutrition, safeguarding
  • Experience of concurrently managing a wide variety of projects
  • Experience of managing and monitoring budgets
  • Significant professional leadership, especially professional development, clinical governance and supervision and appraisal
  • Demonstrable experience and implementation of clinical and professional governance issues within the clinical speciality

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

South West London and St Georges Mental Health NHS Trust

Address

Springfield Hospital

15 Springfield Drive London

Tooting, London

SW17 0YF


Employer's website

https://www.swlstg.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

South West London and St Georges Mental Health NHS Trust

Address

Springfield Hospital

15 Springfield Drive London

Tooting, London

SW17 0YF


Employer's website

https://www.swlstg.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Service Manager

Kay Haynes

kay.haynes@swlstg.nhs.uk

02035136609

Details

Date posted

02 April 2026

Pay scheme

Agenda for change

Band

Band 8a

Salary

£57,528 to £64,750 a year per annum inclusive of Inner London HCAs

Contract

Permanent

Working pattern

Full-time

Reference number

294-CAMHS-7915127-AZ

Job locations

Springfield Hospital

15 Springfield Drive London

Tooting, London

SW17 0YF


Supporting documents

Privacy notice

South West London and St Georges Mental Health NHS Trust's privacy notice (opens in a new tab)