Job summary
This is an exciting opportunity for a motivated and talented individual to join an established and supportive team. We are looking to recruit an enthusiastic healthcare assistant to work within a stimulating and rewarding inpatient setting.
You will have the opportunity to make networks with community teams and other external agencies. You will gain experience of working with individuals facing a wide range of mental health issues who require short term intensive work and the support of specialist mental health services. The emphasis is on prioritising individuals within the care pathway; assessing individual needs; providing a range of individual and group interventions and working with the team to prioritise discharge.
Main duties of the job
We are seeking individuals who are friendly, approachable, compassionate and motivated with good communication skills. The successful candidate should be able to provide care to service users, undertake clinical tasks with supportive supervision as required.
This position will involve spending significant amounts of time engaging with people who use our services. The successful under the guidance of a Registered Nurse/ AP/NA/B4, to implement the delivery of quality nursing care, contributing to the physical, psychological, social, recreational and spiritual care in a recovery-focused way through therapeutic engagement and activities, and taking steps to address any issues that arise.
Candidates should demonstrate some experience providing care either on a professional or informal basis. You will receive ongoing support from your peers, ward/team manager, CSL, and matron. You will also receive individual supervision as well as support in reflective practice group.
About us
We are Proud to Belong at South West London and St George's Mental Health NHS Trust.
We have expert services, a rich history and a clear commitment to providing the best quality care for those with mental ill-health. The Care Quality Commission already rates our services as 'good' - we aspire to be 'outstanding'.
This is a great time to join us. We are transforming the way we care for our communities to support our mission of Making Life Better Together. We have built two brand new mental health facilities at Springfield University Hospital, which are amongst the best in the world. More developments are planned across our sites and services as we invest a further £120m to upgrade and modernise our estate by 2027.
We are inclusive and diverse and strive to be actively anti racist. We want to attract people from all backgrounds and experiences to enrich the work we do together. We are proud to co-produce and involve our local communities in all that we do.
We offer flexible working, career development and a variety ofbenefits to enable a positive, welcoming environment in which our people and their careers can thrive.
Come and join our inclusive teams and help our patients on their recovery journey.
About our location:
This post will be based at Springfield Hospital
Unless expressly stated in the job advert this role is not subject to sponsorship, please be advised that all offers of employment are subject to evidence of right to work in the UK.
Job description
Job responsibilities
The successful candidate will:
- Work under guidance of the Registered Nurse/AP/NA to implement the delivery of quality nursing care, contributing to the physical, psychological, social, recreational and spiritual care in a recovery focused way through therapeutic engagement and activities
- Lead on undertaking activities to ensure that the fundamental standards of care are met, including nutrition, hygiene, comfort, emotional and social support.
- Undertake 1-1 engagement with service users in an honest, non-judgmental and open way.
- Maintain service user dignity and respect at all times and ensure tat care provided respects equality and diversity.
- Escalate any concerns to the Registered Nurse.
- Monitor and record clinical observations, i.e. physical observations and vital signs and escalate any concerns appropriately.
- Implement the principles of recovery through engaging and supporting service users to engage with healthy lifestyles and facilitate psychosocial activities.
- Escort service users in line with Trust policies.
- Facilitate the admission and discharge of service users, including activities such as property checks and orientation to services.
- Advocate for service users rights and needs within Trust policy.
- Demonstrate an understanding of mental health signs and symptoms and an understanding of how these may present in practice, including recognition of impact of patient presentation and behaviour including risk factors.
- Demonstrate knowledge and understanding of the fundamentals of the MHA, MCA and DOLS and other legislation applicable to the practice area and how they are implemented in practice.
- Contributing to an effective communication process with appropriate and accurate information to patients, carers, family, friends and colleagues. Engaging and listening carefully and actively, and responding using appropriate language and accessible communication methods and skills.
- Demonstrating effective clinical communication and documentation: effective verbal and written handover of relevant and objective information, ability to determine key information, ability to recognize and describe effectively symptoms of mental illness, distress or of a deteriorating patient, and ability to escalate issues of concerns effectively and in a timely manner.
- Reporting, without delay, any safety or security concerns to maintain the safety of service users, carers, staff and others to appropriate authorities and organisations.
- Reporting safeguarding concerns to a Registered Nurse.
- Protecting service users, self and others by maintaining a clean and healthy environment in accordance with health and safety and infection control policies. Supporting senior staff in ensuring audit and compliance activities and reports are kept up to date.
- Working in ways that support shared responsibility within the team: demonstrating support, respect and courtesy towards colleagues; working in a professional manner and with Trust values always in mind, respecting the boundaries of the relationship with service users/patients, carers and staff.
Job description
Job responsibilities
The successful candidate will:
- Work under guidance of the Registered Nurse/AP/NA to implement the delivery of quality nursing care, contributing to the physical, psychological, social, recreational and spiritual care in a recovery focused way through therapeutic engagement and activities
- Lead on undertaking activities to ensure that the fundamental standards of care are met, including nutrition, hygiene, comfort, emotional and social support.
- Undertake 1-1 engagement with service users in an honest, non-judgmental and open way.
- Maintain service user dignity and respect at all times and ensure tat care provided respects equality and diversity.
- Escalate any concerns to the Registered Nurse.
- Monitor and record clinical observations, i.e. physical observations and vital signs and escalate any concerns appropriately.
- Implement the principles of recovery through engaging and supporting service users to engage with healthy lifestyles and facilitate psychosocial activities.
- Escort service users in line with Trust policies.
- Facilitate the admission and discharge of service users, including activities such as property checks and orientation to services.
- Advocate for service users rights and needs within Trust policy.
- Demonstrate an understanding of mental health signs and symptoms and an understanding of how these may present in practice, including recognition of impact of patient presentation and behaviour including risk factors.
- Demonstrate knowledge and understanding of the fundamentals of the MHA, MCA and DOLS and other legislation applicable to the practice area and how they are implemented in practice.
- Contributing to an effective communication process with appropriate and accurate information to patients, carers, family, friends and colleagues. Engaging and listening carefully and actively, and responding using appropriate language and accessible communication methods and skills.
- Demonstrating effective clinical communication and documentation: effective verbal and written handover of relevant and objective information, ability to determine key information, ability to recognize and describe effectively symptoms of mental illness, distress or of a deteriorating patient, and ability to escalate issues of concerns effectively and in a timely manner.
- Reporting, without delay, any safety or security concerns to maintain the safety of service users, carers, staff and others to appropriate authorities and organisations.
- Reporting safeguarding concerns to a Registered Nurse.
- Protecting service users, self and others by maintaining a clean and healthy environment in accordance with health and safety and infection control policies. Supporting senior staff in ensuring audit and compliance activities and reports are kept up to date.
- Working in ways that support shared responsibility within the team: demonstrating support, respect and courtesy towards colleagues; working in a professional manner and with Trust values always in mind, respecting the boundaries of the relationship with service users/patients, carers and staff.
Person Specification
Education & Qualification
Essential
- Care Certificate
- English and Mathematics basic qualifications (eg GCSE at grade C or above) or equivalent
Desirable
- Level 2/3 Health and Social care qualification / working towards qualification
Experience & Knowledge
Essential
- At least one year as a Healthcare Support Worker, or equivalent level of experience.
Person Specification
Education & Qualification
Essential
- Care Certificate
- English and Mathematics basic qualifications (eg GCSE at grade C or above) or equivalent
Desirable
- Level 2/3 Health and Social care qualification / working towards qualification
Experience & Knowledge
Essential
- At least one year as a Healthcare Support Worker, or equivalent level of experience.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
