Deputy Ward Manager

Job description

Job responsibilities

Clinical Skills1. Working autonomously within the parameters of the role leading and supporting junior staff and wider care team to implement the delivery of quality nursing care, contributing to the physical, psychological, social, recreational and spiritual care in a recovery-focused way through therapeutic engagement and activities, and taking steps to address any issues that arise.

2. Leading on and undertaking activities to ensure that the fundamentals of care are met - nutrition, hydration, hygiene, comfort, emotional and social support:Co-ordinating and evaluating collaborative patient centred care; gettingfeedback and improving plans with the multi-disciplinary team (MDT).Providing accurate information about care in an accessible format to patients and their relatives / carers.Liaising and working positively with members of the multi- disciplinary team and partner organisations.Administering, and monitoring the side-effects of, medication; monitoringservice user compliance.Safety; safe custody of medicines, sharps, clinical equipment, report allincidents following trust policy.

3. Leading and supporting/teaching junior staff on risk assessment and risk management that involves making decisions based on knowledge of the research evidence, knowledge of the individual service user and their social context, knowledge of the service users own experience and clinical judgment.

4. Supporting and supervising junior staff to develop the management of care needs through:Initial data collectionMonitoring of individual service user / patient progressFeedback and discussionProducing reports and in-care reviewsDevising a plan of care and interventions in partnership with service user, carer and MDT

5. Coordinating junior staff and the wider care team in providing hands-on care to service users and evaluating processes of care delivered. This will include:Undertaking 1-1 engagement with service users in an honest, open and non judgmental way.Recognising and valuing service users as individuals, acknowledging theimportance of maintaining the service users respect and dignity at all times and ensure that the care provided respects equality and diversity.Developing care plans that reflect service user needs and relevant patient care documentation working in partnership with service users, wider MDT and family/carers.Ensuring the monitoring and recording service user clinical observations are undertaken, such as physical observations and vital signs and treating or escalating as appropriate any signs or symptoms of deterioration or that does not fulfill the personal parameters to the relevant professional for treatment. Promote healthy lifestyles and give health promotion advice and support.Implementing the principles of recovery: encouraging and supporting service users to engage with healthy lifestyles, facilitating psychosocial activities and other activities of their interest. Where appropriate contributing to psychological interventions.

6. Escorting service users, as required, in line with Trust policies.

7. Advocating for service users needs and rights within Trust policy. Encouraging and empowering service users to have an optimum level of responsibility for their individual programme of care.

Knowledge and Frameworks:8. Demonstrating an enhanced understanding of Mental Health signs andsymptoms and an understanding of how these may present in practiceincluding recognition of impact on patient presentation and behaviourincluding risk factors. Supporting and teaching junior staff to developunderstanding of mental health signs and symptoms and develop appropriate responses to these in practice.

9. Recognising and responding appropriately to challenging behaviour in line with Trust policies and training. Leading and coordinating junior staff and the wider care team in the management of difficult situations and de-escalation anddeveloping resilience and strategies to manage, including on leading staff and patient de-briefing sessions.

10. Demonstrating a depth of knowledge and understanding of the fundamentals of the Mental Health Act, Mental Capacity Act and Deprivation of Liberty and other legislation applicable to the practice area and how they are implemented in practice ensuring adherence to legislation at all times. Teaching junior staff to understand the legal frameworks that support their practice.

Communication:11.Contributing to an effective communication process with appropriate and accurate information to patients, carers, family, friends and colleagues. Engaging and listening carefully and actively, and responding using appropriate language and accessible communication methods and skills. Developing communication skills to enable and support difficult conversations, acknowledging cultural differences and professional boundaries.

12.Demonstrating effective clinical communication and documentation to internal and external stakeholders ensuring: effective verbal and written handover of relevant and objective information. Demonstrating ability to determine key information, ability to recognise and describe effectively symptoms of mental illness, distress or of a deteriorating patient, and ability to escalate issues of concerns effectively and in a timely manner.

13.Contributing towards the on-going quality of service and care by managing the patient caseload, organising care including delegating tasks and duties appropriately to staff with relevant competency, identifying and mitigating anyrisk issues in relation to the service users health and social care. Informing therelevant Health care professionals if there are any significant:Changes in the service users physical or mental stateFactors relevant to the service userIncidents related to the service user

14.Maintaining timely and accurate service user written/electronic records in line with Trust policy. Use care plans, pathway documents and Information System progress notes appropriately and in a timely manner.

15.Reporting, without delay, any safety or security concerns to maintain the safety of service users, carers, staff and others in line with Trust policy.

16.Understanding and contributing to the Trust risk assessment policy, including being aware of the need to follow all safeguarding procedures; being aware of the necessity to safeguard and promote the welfare of children, young people and vulnerable adults at all times when working with service users. Supporting junior staff to respond appropriately if there are any significant factors, or incidents relating to the safeguarding service user.

17.Maintaining confidential information in accordance with Trust Policies.Teamworking and Professional development:

18.Protecting service users, self and others by maintaining a clean and healthy environment in accordance with health and safety and infection control policies.Ensuring safe working practices and working environment including monitoring and maintaining cleanliness of the service area and report, without delay, all hazards - real and potential. Leading audit and compliance activities and reports.

19.Working in ways that support shared responsibility within the team:demonstrating support, respect and courtesy towards colleagues; working in a professional manner and with Trust values always in mind, respecting the boundaries of the relationship with service users/patients, carers and staff.

20.Leading, attending and participating in team meetings and contributing ideas to multi-professional team discussions.

21.Leading sessions on reflective practice for the wider care team to ensure effective patient care is based on evidence based practice and with Trust values in mind. Leading staff training and meetings including reflective practice groups and activities including the development of reflective portfolio.

22.Participating in supervision by nominated senior staff member, including annual review of performance as part of the appraisal (or PADR) system. Providing and coordinating and overseeing the supervision to Bands 2 5 nursing staff.

23.Demonstrating and promoting a clear leadership role to others and acting as role model to others at all times in accordance with Trust values.

24.Undertaking mandatory training as required by Trust policy plus support junior staff to complete Care Certificate, Trust Level 2 Apprenticeship if appropriate and other CPD training related to the role or area of work.

25.Supporting the team manager to conduct clinical or governance reviews of the teams activity and the monitoring of performance and collating and disseminating the information to the appropriate individual. Contributing to relevant audit practice development on research activity that may be taking place in the work area.

26.Contributing in training and development programmes of staff and supporting the clinical placements of student nurses.

27.Supporting Band 5 nurses to lead for the assessment and co-ordination of the Care Certificate for all Healthcare Support Workers in the clinical area, particularly if reasonable adjustments need to be made to complete training and learning.

Person Specification

Education & Qualification

Essential

• Registered Adult Nurse and/or Registered Mental Health Nurse and/or Registered Learning Disabilities Nurse
• Mentorship qualification

Desirable

• Master's degree

Experience & Knowledge

Essential

• Experience of research based/reflective practice, e.g. understanding and ability to use supervision to reflect on skills, attitude and knowledge and develop these by using evidence based practice
• Significant relevant clinical experience
• Evidence of continuing professional development
• Experience as a preceptor / mentor
• Knowledge of clinical governance and audit
• Knowledge of relevant Professional and Clinical legislation

Desirable

• Experience of taking responsibility for a ward / clinical unit
• Experience of engaging / supporting clinical research projects
• Experience of supporting practice development in clinical areas
• Experience of teaching. e.g. lecturer practitioner/preceptorship

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

South West London and St Georges Mental Health NHS Trust

Address

Springfield Hospital

15 Springfield Drive

London

SW17 0YF

Employer's website

https://www.swlstg.nhs.uk/ (Opens in a new tab)