South West London and St Georges Mental Health NHS Trust

Security officer

The closing date is 31 August 2025

Job summary

We are seeking a dedicated and professional Security Officer to join our team at South West London & St George's Mental Health Trust. Currently, we welcome and encourage female applicants for the role in order to support our female service users. This post is essential to maintaining a safe and therapeutic environment for patients, staff, and visitors across our mental health facilities. The role includes supporting vulnerable service users, responding to incidents, and ensuring compliance with safety protocols.

Occupational Requirement for Female-Only Recruitment

This post is restricted to female applicants under Schedule 9, Part 1, Paragraph 1 of the Equality Act 2010, which permits positive action in recruitment where there is a genuine occupational requirement (GOR). In this case, the role involves:

o Providing support to female service users, including those in distress or requiring physical intervention

o Conducting searches and security procedures in female-only areas or with female patients

o Maintaining dignity and safeguarding standards in sensitive clinical environments

This restriction is in place to ensure compliance with safeguarding protocols and to meet the therapeutic needs of female service users in mental health settings.

Main duties of the job

o To support supervisor to make sure that, 24-hour Security of the Trust Sites and Property is maintained.

o To support supervisor to make sure that, 24-hour monitoring of the Trust CCTV system is maintained.

o Patrols of the Trust grounds and property both internal and external.

o Securing and checking of doors, windows and possible access and egress routes.

o Provide instruction and advice to visitors, contractors and other staff as required.

o To keep the Supervisor informed and briefed on all on going issues found while carrying out duties.

About us

We are Proud to Belong at South West London and St George's Mental Health NHS Trust.

We have expert services, a rich history and a clear commitment to providing the best quality care for those with mental ill-health. The Care Quality Commission already rates our services as 'good' - we aspire to be 'outstanding'.

This is a great time to join us. We are transforming the way we care for our communities to support our mission of Making Life Better Together. We have built two brand new mental health facilities at Springfield University Hospital, which are amongst the best in the world. More developments are planned across our sites and services as we invest a further £120m to upgrade and modernise our estate by 2027.

We are inclusive and diverse and strive to be actively anti racist. We want to attract people from all backgrounds and experiences to enrich the work we do together. We are proud to co-produce and involve our local communities in all that we do.

We offer flexible working, career development and a variety of benefits to enable a positive, welcoming environment in which our people and their careers can thrive.

Come and join our inclusive teams and help our patients on their recovery journey.

Details

Date posted

18 August 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£30,546 to £32,207 a year per annum inclusive of inner London HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

294-CORP-7422160-JB

Job locations

Springfield University Hospital

15 Springfield Drive

London

SW17 0YF


Job description

Job responsibilities

Eviction of trespassers.

Patrols of the Trust grounds and property both internal and external.

Securing and checking of doors, windows and possible access and egress routes.

To challenge all persons found unescorted in secure areas not wearing an Identity Badge.

Assisting with the search for missing Service Users.

Carrying out all of the required car parks and internal road checks for crime prevention and illegal parking.

Issuing Parking Charge Notices in accordance with the Trust Parking Terms & Conditions.

Assisting with cash collection and transfer from Trust sites when requested.

To enforce the Trusts no Smoking policy.

Report and record all incidents.

To complete all relevant incident reports on the Trust electronic reporting system.

To support the Supervisor in their duties as requested or required.

To effectively operate the Switchboard outside of working hours.

To complete all paperwork accurately and in a timely manner.

To comply with all Trust policy and procedures.

To comply with all Service Provider policy and procedures.

To complete all relevant training provided by the Trust and Service Provider.

To wear only Trust approved Service Provider issued uniform.

To attend Security supervision with the Supervisor on a Bi-monthly basis.

Job description

Job responsibilities

Eviction of trespassers.

Patrols of the Trust grounds and property both internal and external.

Securing and checking of doors, windows and possible access and egress routes.

To challenge all persons found unescorted in secure areas not wearing an Identity Badge.

Assisting with the search for missing Service Users.

Carrying out all of the required car parks and internal road checks for crime prevention and illegal parking.

Issuing Parking Charge Notices in accordance with the Trust Parking Terms & Conditions.

Assisting with cash collection and transfer from Trust sites when requested.

To enforce the Trusts no Smoking policy.

Report and record all incidents.

To complete all relevant incident reports on the Trust electronic reporting system.

To support the Supervisor in their duties as requested or required.

To effectively operate the Switchboard outside of working hours.

To complete all paperwork accurately and in a timely manner.

To comply with all Trust policy and procedures.

To comply with all Service Provider policy and procedures.

To complete all relevant training provided by the Trust and Service Provider.

To wear only Trust approved Service Provider issued uniform.

To attend Security supervision with the Supervisor on a Bi-monthly basis.

Person Specification

Training & Qualifications

Essential

  • Valid SIA Licence

Desirable

  • Good reading and writing skills
  • Good understanding of Health and Safety

Experience

Essential

  • Experience of working on own initiative
  • Experience of working with public
  • Knowledge of Health NHS services

Desirable

  • Working in a Mental Health hospital environment
  • Experience of security duties

Knowledge & Skills

Essential

  • Positive and proactive approach to managing challenging and aggressive behaviors.
  • Excellent customer service skills
  • Use of communication equipment including telephone and two-way radio Calm and friendly under pressure
  • Good communication skills
  • Able to use monitoring systems for security.

Desirable

  • Experience of using CCTV systems, Intruder and Access Control Systems
  • Logistical background
Person Specification

Training & Qualifications

Essential

  • Valid SIA Licence

Desirable

  • Good reading and writing skills
  • Good understanding of Health and Safety

Experience

Essential

  • Experience of working on own initiative
  • Experience of working with public
  • Knowledge of Health NHS services

Desirable

  • Working in a Mental Health hospital environment
  • Experience of security duties

Knowledge & Skills

Essential

  • Positive and proactive approach to managing challenging and aggressive behaviors.
  • Excellent customer service skills
  • Use of communication equipment including telephone and two-way radio Calm and friendly under pressure
  • Good communication skills
  • Able to use monitoring systems for security.

Desirable

  • Experience of using CCTV systems, Intruder and Access Control Systems
  • Logistical background

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

South West London and St Georges Mental Health NHS Trust

Address

Springfield University Hospital

15 Springfield Drive

London

SW17 0YF


Employer's website

https://www.swlstg.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

South West London and St Georges Mental Health NHS Trust

Address

Springfield University Hospital

15 Springfield Drive

London

SW17 0YF


Employer's website

https://www.swlstg.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Head of Security

Marcus Hamilton-Holman

Marcus.Hamilton-holman@swlstg.nhs.uk

02035136826

Details

Date posted

18 August 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£30,546 to £32,207 a year per annum inclusive of inner London HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

294-CORP-7422160-JB

Job locations

Springfield University Hospital

15 Springfield Drive

London

SW17 0YF


Supporting documents

Privacy notice

South West London and St Georges Mental Health NHS Trust's privacy notice (opens in a new tab)