Job summary
An exciting opportunity lead in the role of Clinical Manager for our crisis pathway, across Acute and Urgent Care Service Line.
The portfolio of services include Psychiatric Liaison across Kingston, St Helier and St Georges Hospital, & Home Treatment Teams across Kingston, Richmond, Sutton, Merton & Wandsworth, as well as The Lotus Assessment Suite (Psychiatric Decision Unit, Health Based Place of Safety). Street Triage Services & Coral Mental Health Crisis Hub (MH Crisis Line, Rapid Assessment Clinic) also sit within the crisis pathway and are currently going through service transformation.
You will be joining a recently established, energised and colaborative leadership team, working within a fast paced, challenging landscape. You will be supported to deliver in this role by 3 x 8a Clinical Service Leads, as well as our HTT ACD and wider senior leadership team. This is an exciting role with a real opportunity to have a great impact supporting the service line and wider Adult Patient Journey (APJ).
You will be an experienced manager within the Trust, ideally with more than 2 years experience at 8A or already working at an 8B level.
You will receive excellent support and supervision from the team.
Main duties of the job
The post combines a crucial requirement for professional leadership and clinical management, jointly accountable to the Head of Service and Head of Nursing for the service line. The post holder will be responsible for delivery of high quality and performance measures across their portfolio of services, whilst ensuring robust and visible leadership to your team.
We are looking for an individual who has a strong track record of delivery, who demonstrates excellent leadership qualities and someone who is inspirational and engaging with staff, external partners and patients. The individual will represent the portfolio of services and lead on these areas in forums such as cluster, service line governance and business meetings and have a key role with external facing partners.
Flexible working:
We are proud to offer agile and flexible working opportunities as part of our new ways of working, and we are happy to talk flexible working at the interview stage. In this role you will be able to work Monday to Friday in the time frames from 8am to 6pm giving you the very best of good work life balance.
About us
We are Proud to Belong at South West London and St George's Mental Health NHS Trust.
We have expert services, a rich history and a clear commitment to providing the best quality care for those with mental ill-health. The Care Quality Commission already rates our services as 'good' - we aspire to be 'outstanding'.
This is a great time to join us. We are transforming the way we care for our communities to support our mission of Making Life Better Together. We have built two brand new mental health facilities at Springfield University Hospital, which are amongst the best in the world. More developments are planned across our sites and services as we invest a further £120m to upgrade and modernise our estate by 2027.
We want to attract people from all backgrounds and experiences to enrich the work we do together.We are proud to co-produce and involve our local communities in all that we do.
We offer flexible working, career development and a variety of benefits to enable a positive, welcoming environment in which our people and their careers can thrive.
About our locations:
Springfield University Hospital, Tooting
Our largest, 19-ward site is in Springfield Village, created following our £150m investment into two new world class mental health facilities. A 32-acre public park, shops and cafes are now opening. Springfield is close to shops, cafes and Tooting Bec on the Northern Line plus Earlsfield and Tooting rail stations and bus routes.
Job description
Job responsibilities
- The post holder is expected to clinically and operationally lead and manage the delivery of high quality services in a defined area, within available resources and in line with the Trusts governance framework.
- To ensure the quality of clinical care within their defined areas
- At all times to role model collaboration with colleagues, holding self and colleagues to account appropriately and demonstrating personal commitment to the delivery of high quality services.
- To be accessable in order to lead and promote quality and to empower and enable staff/teams to develop and maintain their skills and competeincies in order to retain a sustainable workforce.
- To promote evidence based practice, including Identify risks and take corrective action in line with the trusts integrated governance framework, including responding to Serious Incidents (SIs), Incidents, complaints and communications, ensuring timely and thorough investigation, disseminating recommendation and monitoring that actions are fully implemented.
- Lead on transformation programmes across the portfolio of services.
- To take a key role, by actively contributing, in the planning and delivery of the business objectives, service plans and change projects, ensuring customer focus, consistency, quality, and cost effectiveness.
- Contribute to external groups and specific projects and work streams as required within the local health and social care community.
- The post holder will take part in the on-call rota.
Job description
Job responsibilities
- The post holder is expected to clinically and operationally lead and manage the delivery of high quality services in a defined area, within available resources and in line with the Trusts governance framework.
- To ensure the quality of clinical care within their defined areas
- At all times to role model collaboration with colleagues, holding self and colleagues to account appropriately and demonstrating personal commitment to the delivery of high quality services.
- To be accessable in order to lead and promote quality and to empower and enable staff/teams to develop and maintain their skills and competeincies in order to retain a sustainable workforce.
- To promote evidence based practice, including Identify risks and take corrective action in line with the trusts integrated governance framework, including responding to Serious Incidents (SIs), Incidents, complaints and communications, ensuring timely and thorough investigation, disseminating recommendation and monitoring that actions are fully implemented.
- Lead on transformation programmes across the portfolio of services.
- To take a key role, by actively contributing, in the planning and delivery of the business objectives, service plans and change projects, ensuring customer focus, consistency, quality, and cost effectiveness.
- Contribute to external groups and specific projects and work streams as required within the local health and social care community.
- The post holder will take part in the on-call rota.
Person Specification
Qualifications
Essential
- oRegistered nurse in Mental Health or Learning Difficulty - Valid NMC Registration.
- oEducated to Masters Degree(MSc)level qualification or professional/clinical equivalent
- oEvidence of continued professional development
- oRecent management related training or senior managerial professional qualification
Desirable
- oKnowledge of employment legislation
- oRegistered Nurse in Adult Nursing
- oSignificant management and or leadership training
Experience
Essential
- oIn depth current post registration nursing experience within a wide range of clinical specialities.
- oProven ability to competently directly manage a Ward/Team
- oExtensive knowledge and expertise across a number of areas e.g. clinical, infection control, nutrition, safeguarding
- oExperience of concurrently managing a wide variety of projects
- oSignificant professional leadership, especially professional development, clinical governance and supervision and appraisal
- oTrack record of involving and motivating staff to improve performance
- oSenior management experience in a health or social care setting including high level negotiation and partnership forming
- oExperience of managing multi-disciplinary teams in a health environment
- oLeading projects to successful outcomes
- oExperience of successfully identifying, planning, implementing and evaluating a range of services according to the needs of the people it serves
- oExperience of service development/service review and leading on successful implementation of change
- oExperience of successfully managing integration and modernising services
- oExperience of effective financial management
- oEvidence of producing business cases and RCA reports
Desirable
- oSignificant management and or leadership training
- oExperience of research, publication and presentation
- oExperience of quality improvement projects
Person Specification
Qualifications
Essential
- oRegistered nurse in Mental Health or Learning Difficulty - Valid NMC Registration.
- oEducated to Masters Degree(MSc)level qualification or professional/clinical equivalent
- oEvidence of continued professional development
- oRecent management related training or senior managerial professional qualification
Desirable
- oKnowledge of employment legislation
- oRegistered Nurse in Adult Nursing
- oSignificant management and or leadership training
Experience
Essential
- oIn depth current post registration nursing experience within a wide range of clinical specialities.
- oProven ability to competently directly manage a Ward/Team
- oExtensive knowledge and expertise across a number of areas e.g. clinical, infection control, nutrition, safeguarding
- oExperience of concurrently managing a wide variety of projects
- oSignificant professional leadership, especially professional development, clinical governance and supervision and appraisal
- oTrack record of involving and motivating staff to improve performance
- oSenior management experience in a health or social care setting including high level negotiation and partnership forming
- oExperience of managing multi-disciplinary teams in a health environment
- oLeading projects to successful outcomes
- oExperience of successfully identifying, planning, implementing and evaluating a range of services according to the needs of the people it serves
- oExperience of service development/service review and leading on successful implementation of change
- oExperience of successfully managing integration and modernising services
- oExperience of effective financial management
- oEvidence of producing business cases and RCA reports
Desirable
- oSignificant management and or leadership training
- oExperience of research, publication and presentation
- oExperience of quality improvement projects
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
