Job summary
The Performance and Information team provide a high-quality analytics service for clinicians and managers to support decision making. The team sits centrally in the Trust and looks after business intelligence, data analytics, information governance and ensures that data is dealt with legally, securely, efficiently and effectively to deliver best possible care.
The successful applicant will be part of a high performing team managing a comprehensive data warehouse containing integrated data from clinical, finance and workforce systems. The team has been recognised by NHSI as a national leader in developing high quality performance reports.
We are looking for a proactive, organised and collaborative individual, with a passion for using data and visualisations to influence and provide insights to help improve health outcomes of people experiencing mental health problems.
Main duties of the job
The post holder will be working as part of a centralised Information team and be responsible for providing a data analytics and dashboard/visualisation development service to clinicians and managers to support decision making and evidence-based care. You will be responsible for the development of submission of statutory returns, whilst driving insights, change and evidence interventions.
Additionally, the postholder will be undertaking and explaining complex concepts and information people across the business and will be creating effective data visualisations to convey information and improve data literacy.
This role is offered on a permanent basis and will be based at our Tolworth Hospital site. You will be working in accordance with the Trust Agile working policy.
As part of the interview and assessment process, applicants can expect a written assessment alongside a presentation. The interview and assessments will take place in person, and the topics for the assessments will be given on the day of the interview.
Flexible working:
We are proud to offer agile and flexible working opportunities as part of our new ways of working, and we are happy to talk flexible working at the interview stage. The team operate a hybrid working arrangement whereby we utilise home working alongside mandatory office days each week.
About us
We are Proud to Belong at South West London and St George's Mental Health NHS Trust.
We have expert services, a rich history and a clear commitment to providing the best quality care for those with mental ill-health. The Care Quality Commission already rates our services as 'good' - we aspire to be 'outstanding'.
This is a great time to join us. We are transforming the way we care for our communities to support our mission of Making Life Better Together. We have built two brand new mental health facilities at Springfield University Hospital, which are amongst the best in the world. More developments are planned across our sites and services.
We are inclusive and diverse and strive to be actively anti racist. We want to attract people from all backgrounds and experiences to enrich the work we do together. We are proud to co-produce and involve our local communities in all that we do.
We offer flexible working, career development and a variety ofbenefits to enable a positive, welcoming environment in which our people and their careers can thrive.
Come and join our inclusive teams and help our patients on their recovery journey.
Job description
Job responsibilities
A full set of the responsibilities can be viewed in the job description and person specification.
In addition to the main duties outline for the role, some of the key responsibilities include:
Develop and produce external mandatory returns to an agreed timetable.
Produce regular internal reports to an agreed timetable. These will include:
Contract monitoring
Trust Board reports
Data quality reports
Performance indicator reports and clinical dashboards
Utilise SQL on a daily basis to maintain the Trust Data Warehouse
Lead on the development of data quality monitoring tools and techniques to support the accurate reporting of all internal and external reports.
Develop data feeds into the Data Warehouse and dashboards/visualisations for use by relevant Trust staff using Tableau software.
Contribute to the provision of a high quality information analysis service for all areas within the Trust interpreting and analysing data, providing clear, accurate and timely reports to managers, clinicians and other Trust staff.
Undertake work with senior clinicians and managers to support the development of strategic plans for the provision and development of information analysis within directorates.
Develop processes for converting extracted data into national and locally defined data sets.
Job description
Job responsibilities
A full set of the responsibilities can be viewed in the job description and person specification.
In addition to the main duties outline for the role, some of the key responsibilities include:
Develop and produce external mandatory returns to an agreed timetable.
Produce regular internal reports to an agreed timetable. These will include:
Contract monitoring
Trust Board reports
Data quality reports
Performance indicator reports and clinical dashboards
Utilise SQL on a daily basis to maintain the Trust Data Warehouse
Lead on the development of data quality monitoring tools and techniques to support the accurate reporting of all internal and external reports.
Develop data feeds into the Data Warehouse and dashboards/visualisations for use by relevant Trust staff using Tableau software.
Contribute to the provision of a high quality information analysis service for all areas within the Trust interpreting and analysing data, providing clear, accurate and timely reports to managers, clinicians and other Trust staff.
Undertake work with senior clinicians and managers to support the development of strategic plans for the provision and development of information analysis within directorates.
Develop processes for converting extracted data into national and locally defined data sets.
Person Specification
Training & Qualifications
Essential
- Educated to degree level in a mathematical based subject or equivalent level of experience of working at a similar level in a specialist area
- Evidence of continuing professional and personal development
- Educated to A-levels or equivalent
Experience
Essential
- Experience of manipulating data in relational databases to provide information reports
- Demonstrable experience of producing and presenting performance and statistical information
- Intermediate, recent and demonstrable experience of , information systems and key MS Office packages
- Experience of managing a busy workload with conflicting priorities
- Experience of developing and improving data collection and reporting systems
Desirable
- Experience of working with NHS/ public sector information
- Experience of handling confidential and sensitive information in accordance with the Data Protection Act
- Use of data visualisation software e.g Tableau, Power BI
Knowledge & Skills
Essential
- Knowledge of information systems which includes the ability to operate and manipulate data from a database in order to write and present clear, concise reports and containing performance and statistical information
- Good understanding of relational databases concepts
- Ability to write SQL scripts within either an MS Access or SQL Server environment
- Ability to present technical (statistical) concepts to a non-technical audience
- Proven mathematical reasoning and analytical skills
- Ability to establish and develop data capture and reporting systems
- Excellent communication skills and ability to communicate effectively with a wide range of people including Senior managers
Desirable
- Understanding of NHS data standards, data models and data flows
- Knowledge of mental health services
Person Specification
Training & Qualifications
Essential
- Educated to degree level in a mathematical based subject or equivalent level of experience of working at a similar level in a specialist area
- Evidence of continuing professional and personal development
- Educated to A-levels or equivalent
Experience
Essential
- Experience of manipulating data in relational databases to provide information reports
- Demonstrable experience of producing and presenting performance and statistical information
- Intermediate, recent and demonstrable experience of , information systems and key MS Office packages
- Experience of managing a busy workload with conflicting priorities
- Experience of developing and improving data collection and reporting systems
Desirable
- Experience of working with NHS/ public sector information
- Experience of handling confidential and sensitive information in accordance with the Data Protection Act
- Use of data visualisation software e.g Tableau, Power BI
Knowledge & Skills
Essential
- Knowledge of information systems which includes the ability to operate and manipulate data from a database in order to write and present clear, concise reports and containing performance and statistical information
- Good understanding of relational databases concepts
- Ability to write SQL scripts within either an MS Access or SQL Server environment
- Ability to present technical (statistical) concepts to a non-technical audience
- Proven mathematical reasoning and analytical skills
- Ability to establish and develop data capture and reporting systems
- Excellent communication skills and ability to communicate effectively with a wide range of people including Senior managers
Desirable
- Understanding of NHS data standards, data models and data flows
- Knowledge of mental health services
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
