Job summary
An exciting opportunity has arisen for a Quality Improvement Advisors to support service lines to delivery and improvement of their services. This opportunity has arisen due to an investment for 2 years initially.
The improvement advisors will provide specialist quality improvement knowledge and expertise, tailoring plan and support for the unique challenges each service line has. They will support the movement of clinical audits to quality improvements projects, and ensure sustainability of progress.
The Quality Improvement Adviser provides leadership to clinical teams within their nominated Service Lines to ensure delivery of effective and efficient programs to drive continuous improvements in healthcare service delivery. This post is one of four Quality Improvement Advisers who together are responsible for a broad portfolio of quality improvement initiatives and interactions across the Trust, embedding QI behaviours and skills.
This is a great time to be part of transforming the culture of the organisation to one of continuous improvement.
Career Progression pathways and development opportunities:
We will offer ongoing training and development to help develop skills and experience through a variety of in-house and external opportunities. The improvement advisors will be offered QSIR training and the opportunity to join the SLP QSIR faculty and support the facilitation of the Trust's Psychological Safety programme.
Main duties of the job
- The post holder will act as an initial contact for improvement and a source of expertise in making changes and aiming to high-quality services.
- This role will provide intensive support to service lines, providing in-depth knowledge about improvements and helping teams to develop change ideas and test out possible solutions. Using local data and dashboards, the improvement advisors can support staff to measure changes.
- Work with a range of stakeholders to ensure key areas are being addressed by build more co-production and co-produced projects.
- This in-depth work will create opportunities for teaching and development sessions, embedding learning and continuous improvements at a local level.
Flexible working:
We are proud to offer agile and flexible working opportunities as part of our new ways of working, and we are happy to talk flexible working at the interview stage. In this role you will be able to work Monday to Friday in the time frames from 08:00 to 18:00, giving you the very best of good work life balance.
About us
We are Proud to Belong at South West London and St George's Mental Health NHS Trust.
We have expert services, a rich history and a clear commitment to providing the best quality care for those with mental ill-health. The Care Quality Commission already rates our services as 'good' - we aspire to be 'outstanding'.
This is a great time to join us. We are transforming the way we care for our communities to support our mission of Making Life Better Together. We have built two brand new mental health facilities at Springfield University Hospital, which are amongst the best in the world. More developments are planned across our sites and services as we invest a further £120m to upgrade and modernise our estate by 2027.
We want to attract people from all backgrounds and experiences to enrich the work we do together.We are proud to co-produce and involve our local communities in all that we do.
We offer flexible working, career development and a variety of benefits to enable a positive, welcoming environment in which our people and their careers can thrive.
About our locations:
Tolworth Hospital, Surbiton (but expected to travel to any Trust site)
This site's layout will be transformed by 2027 to create a new central plaza and caf, plus modern facilities for five new wards. Tolworth has a canteen and is near shops, the A3, Tolworth station, and is a bus ride from Surbiton station, with fast connections to Clapham Junction and London Waterloo.
Job description
Job responsibilities
The improvement advisor will work with Senior Leadership and QSIR practitioners, providing specialist knowledge, coaching and implement new processes systems and projects.
The role will support the Trusts key organisational priorities A great place to work and Adult Patient Journey.
A timely opportunity to build quality improvement capability with front line staff, ensuring a culture of continuous improvement.
Job description
Job responsibilities
The improvement advisor will work with Senior Leadership and QSIR practitioners, providing specialist knowledge, coaching and implement new processes systems and projects.
The role will support the Trusts key organisational priorities A great place to work and Adult Patient Journey.
A timely opportunity to build quality improvement capability with front line staff, ensuring a culture of continuous improvement.
Person Specification
Training & Qualifications
Essential
- Master's Degree or equivalent experience
- IHI, QSIR or other continuous improvement qualification.
- Advanced IT skills equivalent to the ECDL standard
- Evidence of continuous professional development.
Desirable
- Willingness to complete a continuous improvement qualification.
Experience & Knowledge
Essential
- Prior project management experience
- Comprehensive knowledge of Microsoft Word, Excel, PowerPoint, familiarity
- Can flex between face-to-face meetings and virtual platforms
- Demonstrated experience working on a high-level strategic project
- Experience of applying continuous improvement methodology at multiple levels within an organisation.
- Previous experience of bringing innovation and new ideas to practice.
- Demonstrated experience in managing all aspects of a project (timelines, deliverables, meeting planning, marketing and communications, etc.)
- Significant experience of successfully operating in a politically sensitive environment
- Experience of monitoring budgets and business planning processes
- Experience of providing supervision/coaching outside of the QII team.
Desirable
- Knowledge of health promotion, quality improvement and measurement in healthcare
- Understanding of statistics and measurement for improvement
- Understanding of the public sector
Person Specification
Training & Qualifications
Essential
- Master's Degree or equivalent experience
- IHI, QSIR or other continuous improvement qualification.
- Advanced IT skills equivalent to the ECDL standard
- Evidence of continuous professional development.
Desirable
- Willingness to complete a continuous improvement qualification.
Experience & Knowledge
Essential
- Prior project management experience
- Comprehensive knowledge of Microsoft Word, Excel, PowerPoint, familiarity
- Can flex between face-to-face meetings and virtual platforms
- Demonstrated experience working on a high-level strategic project
- Experience of applying continuous improvement methodology at multiple levels within an organisation.
- Previous experience of bringing innovation and new ideas to practice.
- Demonstrated experience in managing all aspects of a project (timelines, deliverables, meeting planning, marketing and communications, etc.)
- Significant experience of successfully operating in a politically sensitive environment
- Experience of monitoring budgets and business planning processes
- Experience of providing supervision/coaching outside of the QII team.
Desirable
- Knowledge of health promotion, quality improvement and measurement in healthcare
- Understanding of statistics and measurement for improvement
- Understanding of the public sector
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
