Job summary
South West London and St George's Mental Health Trust (SWLStG) are committed to the unique value that people with lived experience of mental health challenges bring to the quality of mental health services we can offer within our Trust. We are currently advertising for a full-time experienced, self-motivated peer trainer who is passionate about supporting people to meet their career aspirations through provision of high-quality training, as well as improving the experience and outcomes from peer support models across the Trust and within the communities it serves.
We are seeking candidates who are committed to supporting both staff and people with lived experience to transform services at SWLStG's. Alongside experience in developing, delivering, and evaluating training, you should also possess expert level peer support skills with exceptional levels of attention to detail, drive and commitment to developing a high-quality training programme that meets the workforce needs of the organisation. The ideal candidate will be motivated by the relational elements of the role, as well as understanding the importance of efficient education and training programmes to enhance the experience of peers and the people they are working alongside.
You will be joining a hardworking, ambitious, and creative team who are also warm and friendly and aim to inspire hope and belief that recovery is possible, through sharing the wisdom of their own lived experience.
Main duties of the job
- The successful candidate will be responsible for the timely development and delivery of a comprehensive and accessible foundational training for Peer Support Workers at SWLSTG's
- They will also develop a 1/2 day training for people who are supervising Peer Support Workers in the Trust
- The ability to work autonomously (though you will be supported) and at pace to tight timescales
- You will therefore need to have personal lived experience of mental health issues and personal recovery and expert-level skills and experience in:
- Providing peer support both individually and in groups
- An understanding of coproduction principles and the ability to work with others with different perspectives to your own
- Designing training packages with exceptional organisation skills and attention to detail
- Facilitating, delivering and evaluating training
- Leadership skills that enable you to contribute to the growing positive reputation of Peer Support within the Trust and act as a role model for junior peers
Agile and flexible working:
As one of the few Trusts in London we are proud to offer flexible working as part of our new ways of working, and we are familiar with providing flexible arrangements for people with caring or parental responsibilities or those requiring reasonable adjustments within their working lives. In this role you will be able to work Monday to Friday in the time frames from 8am to 6pm, giving you the very best of good work life balance.
About us
We are Proud to Belong at South West London and St George's Mental Health NHS Trust.
We have expert services, a rich history and a clear commitment to providing the best quality care for those with mental ill-health. The Care Quality Commission already rates our services as 'good' - we aspire to be 'outstanding'.
This is a great time to join us. We are transforming the way we care for our communities to support our mission of Making Life Better Together. We have built two brand new mental health facilities at Springfield University Hospital, which are amongst the best in the world. More developments are planned across our sites and services.
We are inclusive and diverse and strive to be actively anti racist. We want to attract people from all backgrounds and experiences to enrich the work we do together. We are proud to co-produce and involve our local communities in all that we do.
We offer flexible working, career development and a variety ofbenefits to enable a positive, welcoming environment in which our people and their careers can thrive.
About our locations:
Springfield University Hospital, Tooting
Our largest, 19-ward site is in Springfield Village, created following our £150m investment into two new world class mental health facilities. A 32-acre public park, shops and cafes are coming soon. Close to shops, cafes and Tooting Bec on the Northern Line plus Earlsfield and Tooting rail stations and bus routes.
Job description
Job responsibilities
SERVICE IMPROVEMENT1) To develop and oversee effective delivery of in-house Peer Support Worker training programme for staff employed by SWLSTGs and/or partnership organisations2) To develop and oversee effective delivery of in-house Peer Support Supervisor training for people supervising lived experience roles at SWLSTGs3) To contribute to the expansion of personal and professional development opportunities for the lived experience workforce at SWLSTGs e.g., Peer Support open day4) To contribute to building the reputation of SWLSTGs as a positive employee for people seeking a career in peer support e.g., Peer Support recruitment events5) To promote coproduction and involvement of people with lived experience at SWLSTGs6) To identify and maintain positive links with community and partnership agencies in respect of peer training7) Alongside the Lived Experience/Peer Support Lead explore opportunities for developing a Peer Support Apprenticeship programme at SWLSTGs in-line with national directives and in partnership with provider organisations/universities
EQUALITY AND DIVERSITY1) Use the expertise of their own experience of mental health challenges to inform the development of local or Trustwide policies.2) Draw on own experience of mental health challenges to identify opportunities to improve quality and efficiency of service delivery3) To monitor, report and record the effectiveness of all training programmes in terms of equality, diversity and inclusivity4) To have an understanding of the challenges and issues that may prevent or reduce the effectiveness of training for specific groups of people and the ability to effectively address any challenges.
GOVERNANCE1) Contribute to continual safety and quality improvement activities2) Use available resources effectively and efficiently3) Demonstrate an awareness of the governance processes and the relevant standards that are required and monitored within the team4) Participate in monitoring and reporting for audits specific to own work area5) As a member of the Involvement Team to work within all Trust policies and procedures
PERSONAL AND PEOPLE DEVELOPMENT1) Recognise own limitations and makes judgements within level of owncompetency, recognising situations which require intervention from othermembers of the team or escalation to more senior staff.2) Respond appropriately to crisis situations, where necessary seeking advice and guidance from other professionals. Implements prescribed protocols to manage the crisis effectively and informs relevant staff in a timely manner.3) Responsible for maintaining appropriate boundaries and professionalism4) Participate in the induction of new staff and assist in the delivery of training to other lived experience roles as appropriate.5) Participate in the supervision, support and training of junior members of the team, under the direction of the Lived Experience/Peer Support Lead6) Ability to be self-motivated, with excellent time-management skills to be able to meet tight timescales7) There may be occasional exposure to distressing or emotional circumstances of a sensitive nature including supporting people who may be distressed.
COMMUNICATION1) Ability to build relationships with staff, service users and carers and anunderstanding of the challenges they may face in terms of their specific roles within the Trust2) Ability to review, analyse and respond to the training and supervision needs of all staff involved in peer support programmes within the Trust3) Communicate in a way which reflects per values and recognises and appreciates difference and ensures that people feel included and their individual communication needs are met.4) To liaise with a variety of stakeholders; lived experience network members, staff at SWLSTG and other Mental Health Trusts, partner organisations and national training providers
Job description
Job responsibilities
SERVICE IMPROVEMENT1) To develop and oversee effective delivery of in-house Peer Support Worker training programme for staff employed by SWLSTGs and/or partnership organisations2) To develop and oversee effective delivery of in-house Peer Support Supervisor training for people supervising lived experience roles at SWLSTGs3) To contribute to the expansion of personal and professional development opportunities for the lived experience workforce at SWLSTGs e.g., Peer Support open day4) To contribute to building the reputation of SWLSTGs as a positive employee for people seeking a career in peer support e.g., Peer Support recruitment events5) To promote coproduction and involvement of people with lived experience at SWLSTGs6) To identify and maintain positive links with community and partnership agencies in respect of peer training7) Alongside the Lived Experience/Peer Support Lead explore opportunities for developing a Peer Support Apprenticeship programme at SWLSTGs in-line with national directives and in partnership with provider organisations/universities
EQUALITY AND DIVERSITY1) Use the expertise of their own experience of mental health challenges to inform the development of local or Trustwide policies.2) Draw on own experience of mental health challenges to identify opportunities to improve quality and efficiency of service delivery3) To monitor, report and record the effectiveness of all training programmes in terms of equality, diversity and inclusivity4) To have an understanding of the challenges and issues that may prevent or reduce the effectiveness of training for specific groups of people and the ability to effectively address any challenges.
GOVERNANCE1) Contribute to continual safety and quality improvement activities2) Use available resources effectively and efficiently3) Demonstrate an awareness of the governance processes and the relevant standards that are required and monitored within the team4) Participate in monitoring and reporting for audits specific to own work area5) As a member of the Involvement Team to work within all Trust policies and procedures
PERSONAL AND PEOPLE DEVELOPMENT1) Recognise own limitations and makes judgements within level of owncompetency, recognising situations which require intervention from othermembers of the team or escalation to more senior staff.2) Respond appropriately to crisis situations, where necessary seeking advice and guidance from other professionals. Implements prescribed protocols to manage the crisis effectively and informs relevant staff in a timely manner.3) Responsible for maintaining appropriate boundaries and professionalism4) Participate in the induction of new staff and assist in the delivery of training to other lived experience roles as appropriate.5) Participate in the supervision, support and training of junior members of the team, under the direction of the Lived Experience/Peer Support Lead6) Ability to be self-motivated, with excellent time-management skills to be able to meet tight timescales7) There may be occasional exposure to distressing or emotional circumstances of a sensitive nature including supporting people who may be distressed.
COMMUNICATION1) Ability to build relationships with staff, service users and carers and anunderstanding of the challenges they may face in terms of their specific roles within the Trust2) Ability to review, analyse and respond to the training and supervision needs of all staff involved in peer support programmes within the Trust3) Communicate in a way which reflects per values and recognises and appreciates difference and ensures that people feel included and their individual communication needs are met.4) To liaise with a variety of stakeholders; lived experience network members, staff at SWLSTG and other Mental Health Trusts, partner organisations and national training providers
Person Specification
Qualifications
Essential
- Good standard of education with a relevant qualification AS Level, NVQ 3 or equivalent OR
- Key Skills in Literacy and Numeracy Level 2 AND
- Equivalent experience of providing peer support in the mental health sector
- Completion of accredited LXP/PSW training
Desirable
- Teaching/training qualification such as PTTLS, Level 3 Education or Mental Health First Aid Trainer or equivalent professional experience
- Educated to degree level
- Completion of peer supervisor training
Experience
Essential
- Lived experience of mental health issues or caring for a person with mental health issues
- Experience of working within a lived experience/peer support role and delivering peer support outcomes
- Experience of significant contribution to developing, facilitating and evaluating a training programme
- Experience of facilitating, delivering and evaluating groups both face-to-face and virtually
- Experience of coproducing projects and working in collaboration with diverse stakeholders
- Prioritising, planning and organising own and others tasks
- Recent experience of working in the mental health sector at band 4 or equivalent
- Experience of supervising and supporting others in a professional role
Desirable
- Experience of accessing hospital-based mental health services or caring for someone who has
- Experience of developing/coproducing a training programme
- Experience of using recovery approach in working with individuals
- Previous experience of using peer support
- Experience of mentoring or working with individuals with lived experience
- Experience of participating in delivery of podcasts
Person Specification
Qualifications
Essential
- Good standard of education with a relevant qualification AS Level, NVQ 3 or equivalent OR
- Key Skills in Literacy and Numeracy Level 2 AND
- Equivalent experience of providing peer support in the mental health sector
- Completion of accredited LXP/PSW training
Desirable
- Teaching/training qualification such as PTTLS, Level 3 Education or Mental Health First Aid Trainer or equivalent professional experience
- Educated to degree level
- Completion of peer supervisor training
Experience
Essential
- Lived experience of mental health issues or caring for a person with mental health issues
- Experience of working within a lived experience/peer support role and delivering peer support outcomes
- Experience of significant contribution to developing, facilitating and evaluating a training programme
- Experience of facilitating, delivering and evaluating groups both face-to-face and virtually
- Experience of coproducing projects and working in collaboration with diverse stakeholders
- Prioritising, planning and organising own and others tasks
- Recent experience of working in the mental health sector at band 4 or equivalent
- Experience of supervising and supporting others in a professional role
Desirable
- Experience of accessing hospital-based mental health services or caring for someone who has
- Experience of developing/coproducing a training programme
- Experience of using recovery approach in working with individuals
- Previous experience of using peer support
- Experience of mentoring or working with individuals with lived experience
- Experience of participating in delivery of podcasts
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
