Job summary
A fantastic and exciting opportunity has arisen for the post of Team Manager for Mitcham Recovery & Support Team, providing operational leadership and management for the team. The successful candidate will be reporting directly to the Clinical Manager of the service.
This requires someone with drive, energy and a commitment to high performance standards and the delivery of excellent services. The post holder would be joining a supportive service line management team, with supervision and opportunities to participate in service development.
The team provides care for working age adults who live in Mitcham and experience severe or enduring mental illness. Mitcham RST works alongside Morden, Wimbledon RSTs and with the Single Point of Access (SPA) Assessment service for Merton, with care provided according to GP/PCN alignment.
The post sits within a well-established MDT that works alongside a separate Consultant-led Assessment team and interfaces with a consultant-led Home Treatment Team and in-patient wards. There are also specialist teams for Early Intervention in Psychosis, Personality Disorder and Primary Care Recovery Service (PCRS).
Main duties of the job
The post holder will co-ordinate mental health referrals and lead with day-to-day problem solving and navigation, both within the service and at the interface with other services and external organisations. The post holder will be working alongside the clinical manager and consultant psychiatrists and within the MDT.
The successful candidate will need to demonstrate excellent interpersonal skills, an aptitude for managing multiple demands and effective time management techniques whilst remaining calm under pressure. A positive outlook and ability to motivate others is also desirable.
You will be responsible for the monitoring and supervising of clinicians' caseloads using various IT systems, and you will work closely with the service's Senior Management Team to ensure the services delivered are of high quality and meet nationally agreed targets and local KPIs.
You would need to have excellent communication skills, pro-active, be able to work autonomously and in complex environments. Interested candidate would be expected to be able to think creatively, innovatively and demonstrate ability to lead a team. You will also be flexible, responsive, and organised, with an interest in developing services, and participating in service modernisation.
About us
We are Proud to Belong at South West London and St George's Mental Health NHS Trust.
We have expert services, a rich history and a clear commitment to providing the best quality care for those with mental ill-health. The Care Quality Commission already rates our services as 'good' - we aspire to be 'outstanding'.
This is a great time to join us. We are transforming the way we care for our communities to support our mission of Making Life Better Together. We have built two brand new mental health facilities at Springfield University Hospital, which are amongst the best in the world. More developments are planned across our sites and services.
We are inclusive and diverse and strive to be actively anti racist. We want to attract people from all backgrounds and experiences to enrich the work we do together. We are proud to co-produce and involve our local communities in all that we do.
We offer flexible working, career development and a variety ofbenefits to enable a positive, welcoming environment in which our people and their careers can thrive.
Come and join our inclusive teams and help our patients on their recovery journey.
Job description
Job responsibilities
- The clinical management of the Recovery Support Team (RST), line managing delegated staff (excluding doctors).
- Working in conjunction with team members of all disciplines to provide a seamless, safe and comprehensive health care service.
- Championing the Trust Recovery and Social Inclusion strategy in the team.
- Managing the Trust allocated resources in conjunction with the Clinical Manager
- Maintaining clinical involvement with the team by, in conjunction with senior team members, providing guidance and supervision to staff working with people with complex needs.
- Ensuring that appropriate professional advice and consultation is available and sought to ensure all patients receive appropriate multi-disciplinary treatment.
Job description
Job responsibilities
- The clinical management of the Recovery Support Team (RST), line managing delegated staff (excluding doctors).
- Working in conjunction with team members of all disciplines to provide a seamless, safe and comprehensive health care service.
- Championing the Trust Recovery and Social Inclusion strategy in the team.
- Managing the Trust allocated resources in conjunction with the Clinical Manager
- Maintaining clinical involvement with the team by, in conjunction with senior team members, providing guidance and supervision to staff working with people with complex needs.
- Ensuring that appropriate professional advice and consultation is available and sought to ensure all patients receive appropriate multi-disciplinary treatment.
Person Specification
Training & Qualifications
Essential
- Professional qualification appropriate to mental health, occupational therapy or social care.
- Evidence of Post Registration and CPD
Desirable
- Management qualification at Diploma Level
- Educated to degree level or equivalent
Experience
Essential
- Demonstrable experience of health or social care management
- Experience of managing staff and resources
- Experience adult mental health
Desirable
- Project management experience
- Experience in change management
Knowledge and Skills
Essential
- Ability to think creatively and strategically
- Ability to manage and deliver change appropriately
- Ability to build relationships across organizational and professional boundaries
- Team working skills
- Ability to analyse and interpret complex data
- Excellent communication and influencing skills
- Ability to challenge accepted ways of working
Desirable
Person Specification
Training & Qualifications
Essential
- Professional qualification appropriate to mental health, occupational therapy or social care.
- Evidence of Post Registration and CPD
Desirable
- Management qualification at Diploma Level
- Educated to degree level or equivalent
Experience
Essential
- Demonstrable experience of health or social care management
- Experience of managing staff and resources
- Experience adult mental health
Desirable
- Project management experience
- Experience in change management
Knowledge and Skills
Essential
- Ability to think creatively and strategically
- Ability to manage and deliver change appropriately
- Ability to build relationships across organizational and professional boundaries
- Team working skills
- Ability to analyse and interpret complex data
- Excellent communication and influencing skills
- Ability to challenge accepted ways of working
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
