Team Administrator - Psychosex

Job summary

This post offers an exciting opportunity to work within Homerton Sexual Health Services as part of a small administrative team supporting the Psychology Team. The role is essential to ensuring the smooth and efficient running of administrative processes, particularly within the psychosexual pathway.

The postholder will work closely with the Psychosexual Lead to support operational procedures and meet service KPIs. Responsibilities include day-to-day administration, supporting trainee psychosexual therapists' induction, managing waiting lists safely, and contributing to quarterly KPI reports. There is also scope to develop an appropriate clinical role aligned with academic requirements and service needs.

The successful candidate will have strong written and verbal communication skills, be highly organised, and act as the first point of contact for clients and professionals. The role requires managing tight deadlines, maintaining records, calendars, databases, and correspondence, and escalating issues when necessary.

***Advert may close early due to high applications***

Main duties of the job

To develop and manage systems for efficient administration and co- ordination of care, training & research.

To report immediately any incidents affecting staff, users or visitors on health service property in accordance with Trust policies.

To manage diaries, work plans and project plans as required.

To carry out other clinical and administrative tasks as appropriate to the post holder's grade.

To maintain the onward referral database for patients that are not accepted into the service.

To provide excellent communication skills to ensure a quality and friendly service is offered within Homerton Healthcare to professionals and clients.

To book appointments, clinics, and assist with the onboarding of trainees to the service.

The postholder will manage incoming and outgoing communication following referrals with patients and referrers in liaison with the Psychosexual Lead.

The postholder will be responsible for the psychosexual trainee induction and ongoing administrative support.

To attend the weekly Psychology team meetings and take minutes and actions.

About us

Homerton Healthcare NHS Foundation Trust is a high performing and flourishing organisation serving the population of Hackney, East London, The City and beyond.

We are extremely proud of the fact that Homerton Hospital has recently attained the highest possible rating of "Outstanding" from the Care Quality Commission (CQC).

Our integrated Trust provides comprehensive hospital and community health services for its local population and a range of specialist services for a wider group of patients. In addition, the Trust manages services out of St Leonard's Hospital and the Mary Seacole Nursing Home.

Homerton aims to ensure equality and value diversity, and we are committed to inclusion for all of our staff. This is reflected in our policies, procedures and People Plan. All of our staff are expected to embody our Trust values at all times.

We are also committed, through our Fair Recruitment Standards, to ensuring all applicants are treated fairly.

Homerton has a proud tradition of supporting and developing its staff, including its well-regarded and valued nursing community, and all staff are able to take advantage of a great range of benefits.

Homerton is proud to have been included on the HSJ & Nursing Times Best Places to Work list.

Employer details

Employer name

Homerton Healthcare NHS Foundation Trust

Address

Homerton Healthcare NHS Foundation Trust

Hackney

E9 6SR

Employer's website

https://www.homerton.nhs.uk/ (Opens in a new tab)

---

Employer details

Employer name

Homerton Healthcare NHS Foundation Trust

Address

Homerton Healthcare NHS Foundation Trust

Hackney

E9 6SR

Employer's website

https://www.homerton.nhs.uk/ (Opens in a new tab)

---