Homerton Healthcare NHS Foundation Trust

Administration Assistant

The closing date is 12 March 2026

Job summary

An exciting opportunity has arisen for an enthusiastic and motivated individual to join the North East London Diabetes Eye Screening Programme as an Administration Assistant.

***ADVERT MAY CLOSE EARLY DUE TO HIGH APPLICATIONS***

Main duties of the job

This role involves providing a crucial first point of contact for patients, ensuring all incoming telephone calls are answered in a timely manner. Key responsibilities include booking and rescheduling clinic appointments for patients attending the diabetes eye screening clinics and arranging hospital transport for those who require assistance. Additionally, the position will involve helping with general administrative duties to support the smooth operation of the North East London Diabetes Eye Screening Programme.

Provide the first point of contact for patients, carers and visitors attending the Diabetes eye screening clinics.
To ensure that incoming telephone calls are responded to in a timely fashion and to ensure that the reception is manned at all times.
Booking and rescheduling clinic appointments for patients attending the Retinal screening clinic.

About us

Homerton Healthcare NHS Foundation Trust is a high performing and flourishing organisation serving the population of Hackney, East London, The City and beyond.

We are extremely proud of the fact that Homerton Hospital has recently attained the highest possible rating of "Outstanding" from the Care Quality Commission (CQC).

Our integrated Trust provides comprehensive hospital and community health services for its local population and a range of specialist services for a wider group of patients. In addition, the Trust manages services out of St Leonard's Hospital and the Mary Seacole Nursing Home.

Homerton Healthcare NHS Foundation Trust aims to ensure equality and value diversity, and we are committed to inclusion for all of our staff. This is reflected in our policies, procedures and People Plan. All of our staff are expected to embody our Trust values at all times.

We are also committed, through our Fair Recruitment Standards, to ensuring all applicants are treated fairly.

Homerton Healthcare NHS Foundation Trust has a proud tradition of supporting and developing its staff, including its well-regarded and valued nursing community, and all staff are able to take advantage of a great range of benefits.

Homerton Healthcare NHS Foundation Trust is proud to have been included on the HSJ & Nursing Times Best Places to Work list.

Date posted

05 March 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£30,074 a year pro rata p.a. incl.

Contract

Fixed term

Duration

12 months

Working pattern

Part-time

Reference number

293-EMRS1-0558

Job locations

Homerton Healthcare NHS Foundation Trust

Homerton Row

London

E9 6SR

Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both documents, please view the attachments on this page.

The person specification below is not the full person specification but outlines the criteria against which your application form will be assessed.

Job description

Job responsibilities

The person specification below is not the full person specification but outlines the criteria against which your application form will be assessed.

Person Specification

Education / Qualification

Essential

Good general education (GCSE or above)

Experience

Essential

Administration Experience - Use of Database and data entry.
Knowledge / willingness to learn EPR and local diabetes eye screening software

Desirable

Previous NHS experience or equivalent healthcare setting

Trust Values, Equal Opportunities & Other Requirements

Essential

Understanding and demonstration of the Trust Values
Commitment and adherence to equality, diversity and inclusion.

Skills / Abilities

Essential

Ability to deal with staff and general public enquiries in a courteous and professional manner.
Computer literate
Ability to work to deadlines, prioritise own workload and use initiative to solve problems

Desirable

Excellent telephone skills

Person Specification

Education / Qualification

Essential

Good general education (GCSE or above)

Experience

Essential

Administration Experience - Use of Database and data entry.
Knowledge / willingness to learn EPR and local diabetes eye screening software

Desirable

Previous NHS experience or equivalent healthcare setting

Trust Values, Equal Opportunities & Other Requirements

Essential

Understanding and demonstration of the Trust Values
Commitment and adherence to equality, diversity and inclusion.

Skills / Abilities

Essential

Ability to deal with staff and general public enquiries in a courteous and professional manner.
Computer literate
Ability to work to deadlines, prioritise own workload and use initiative to solve problems

Desirable

Excellent telephone skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Homerton Healthcare NHS Foundation Trust

Address

Homerton Healthcare NHS Foundation Trust

Homerton Row

London

E9 6SR

Employer's website

https://www.homerton.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Homerton Healthcare NHS Foundation Trust

Address

Homerton Healthcare NHS Foundation Trust

Homerton Row

London

E9 6SR

Employer's website

https://www.homerton.nhs.uk/ (Opens in a new tab)