Job summary
The Transfer of Care Hub (ToCH) is based at Homerton Hospital, based within the Integrated Independence Team( IIT) and facilitates discharges across City and Hackney as well as surrounding areas. It is staffed by Homerton Healthcare staff and London Borough of Hackney (LBH). The purpose of the job role is to support the Transfer of Care Hub with Administration duties, being an integral part of the Hub.
**The advert may close early subject to a high number of applications.**
Main duties of the job
Together with the team of Clinical Co-ordinators, manage patient information referred into the ToCH.
To provide first point of contact assistance/advice for referrers, health professionals and service users
Liaising with primary, secondary, health and social care providers, to facilitate service users into appropriate discharge pathway.
Assess client's referral discharge information, ensuring any inappropriate referral is rerouted to the correct pathway or missing information is gathered
To update all electronic systems in conjunction with ToCH Clinical Co-ordinators including referral email account, spreadsheets and Rio/EPR systems.
To assist with the production and analysis of data to produce reports supporting relevant KPIs and targets
To work with other teams, departments or local authority to facilitate timely, appropriate and seamless discharge from hospital into the chosen discharge setting.
Promote independence for service users, enabling them to live in the least restrictive environment whilst ensuring they receive the necessary care and treatment
About us
Homerton Healthcare NHS Foundation Trust is a high performing and flourishing organisation serving the population of Hackney, East London, The City and beyond.
We are extremely proud of the fact that Homerton Hospital has recently attained the highest possible rating of "Outstanding" from the Care Quality Commission (CQC).
Our integrated Trust provides comprehensive hospital and community health services for its local population and a range of specialist services for a wider group of patients. In addition, the Trust manages services out of St Leonard's Hospital and the Mary Seacole Nursing Home.
Homerton aims to ensure equality and value diversity, and we are committed to inclusion for all of our staff. This is reflected in our policies, procedures and People Plan. All of our staff are expected to embody our Trust values at all times.
We are also committed, through our Fair Recruitment Standards, to ensuring all applicants are treated fairly.
Homerton has a proud tradition of supporting and developing its staff, including its well-regarded and valued nursing community, and all staff are able to take advantage of a great range of benefits.
Homerton is proud to have been included on the HSJ & Nursing Times Best Places to Work list.
Job description
Job responsibilities
Together with the team of Clinical Co-ordinators, manage patient information referred into the ToCH.
To provide first point of contact assistance/advice for referrers, health professionals and service users
Liaising with primary, secondary, health and social care providers, to facilitate service users into appropriate discharge pathway.
Assess clients referral discharge information, ensuring any inappropriate referral is rerouted to the correct pathway or missing information is gathered
To update all electronic systems in conjunction with ToCH Clinical Co-ordinators including referral email account, spreadsheets and Rio/EPR systems.
To assist with the production and analysis of data to produce reports supporting relevant KPIs and targets.
To work with other teams, departments or local authority to facilitate timely, appropriate and seamless discharge from hospital into the chosen discharge setting.
Promote independence for service users, enabling them to live in the least restrictive environment whilst ensuring they receive the necessary care and treatment
Initially process all new referrals, evaluate and decide on appropriate pathways, gaining any missing information.
Ensure all referrals required for discharge have been acted upon and will be in situ in time for discharge.
Ensure that all incoming cases are dealt with efficiently and that service users needs are assessed in line with statutory timescales
To maintain patient records in accordance with local and national information governance requirements
Identify and report issues surrounding safeguarding adults to line manager, complying with the organisations framework
Facilitate and attend multi-disciplinary meetings and/or case conferences to provide relevant information as part of the case-management process
To maintain an up to date working knowledge of legislation, statutory frameworks and codes of practice relevant to the work of the department. This knowledge to be applied to ensure the work of the department is carried out in accord with required practice
Job description
Job responsibilities
Together with the team of Clinical Co-ordinators, manage patient information referred into the ToCH.
To provide first point of contact assistance/advice for referrers, health professionals and service users
Liaising with primary, secondary, health and social care providers, to facilitate service users into appropriate discharge pathway.
Assess clients referral discharge information, ensuring any inappropriate referral is rerouted to the correct pathway or missing information is gathered
To update all electronic systems in conjunction with ToCH Clinical Co-ordinators including referral email account, spreadsheets and Rio/EPR systems.
To assist with the production and analysis of data to produce reports supporting relevant KPIs and targets.
To work with other teams, departments or local authority to facilitate timely, appropriate and seamless discharge from hospital into the chosen discharge setting.
Promote independence for service users, enabling them to live in the least restrictive environment whilst ensuring they receive the necessary care and treatment
Initially process all new referrals, evaluate and decide on appropriate pathways, gaining any missing information.
Ensure all referrals required for discharge have been acted upon and will be in situ in time for discharge.
Ensure that all incoming cases are dealt with efficiently and that service users needs are assessed in line with statutory timescales
To maintain patient records in accordance with local and national information governance requirements
Identify and report issues surrounding safeguarding adults to line manager, complying with the organisations framework
Facilitate and attend multi-disciplinary meetings and/or case conferences to provide relevant information as part of the case-management process
To maintain an up to date working knowledge of legislation, statutory frameworks and codes of practice relevant to the work of the department. This knowledge to be applied to ensure the work of the department is carried out in accord with required practice
Person Specification
Written
Essential
- Good standard of education including GCSE English & Maths or equivalent
- Evidence of continuing professional development
- A competent level of IT skills including user knowledge of core Microsoft Office packages, ECDL or equivalent
Desirable
- NVQ Level 3 (or higher) in relevant domain such as: oHealth and Social Care oAdministration
- Experience of working with people with medical and/or social issues.
Person Specification
Written
Essential
- Good standard of education including GCSE English & Maths or equivalent
- Evidence of continuing professional development
- A competent level of IT skills including user knowledge of core Microsoft Office packages, ECDL or equivalent
Desirable
- NVQ Level 3 (or higher) in relevant domain such as: oHealth and Social Care oAdministration
- Experience of working with people with medical and/or social issues.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
