Homerton Healthcare NHS Foundation Trust

Service Manager - Adult Talking Therapies

The closing date is 28 October 2025

Job summary

An exciting opportunity has arisen for a motivated and dynamic individual to join the leadership team responsible for the Adult Talking Therapies service at Homerton Healthcare on a permanent basis. This is an excellent opportunity for applicants looking to develop skills and gain experience in a high performing service.

The role will be based at St Leonard's Hospital but the post holder will also be expected to visit community sites where these services provide care. The post will provide the successful applicant with the opportunity to gain experience in a wide variety of operational issues, including project management, activity and performance management to ensure we are providing an effective service and meeting the needs of patients in City and Hackney.

The successful applicant will have experience of managing multi-disciplinary healthcare teams with excellent communication skills. The post holder will need excellent organisational skills to co-ordinate the delivery of a comprehensive, high quality service for our patients and they will lead on administrative pathways for the Adult Talking Therapies service at Homerton Healthcare. They will manage information in relation to the patient pathways, ensuring national and local targets are achieved and maintained and work with the senior leadership and management team to support service development projects within the Community and Children's Services (CCS) Division

Main duties of the job

  • Work with the Head of Adult Talking Therapies, General Manager and wider clinical and operational teams to ensure the achievement of performance and other local and national clinical and non-clinical targets.
  • Lead on the implementation and development of any new contract or project to ensure the service meets the standards set out in the contract or project objectives and provides an efficient and effective service.
  • Work with the management team within specific clinical areas and in partnership clinical and non-clinical staff to ensure the effective provision of consistent quality services.
  • Provide first line operational management for outpatient, appointments and data systems as well as administrative services and supervise systems and processes.
  • In liaison with the Head of Adult Talking Therapies and Quality Leads in the department, ensure appropriate systems and processes are established in departments and areas to support the robust reporting and progress of governance, risk and safeguarding issues.
  • Manage designated financial resources within budget and support the Head of Adult Talking Therapies in financial management.
  • Support the development of service line reporting and service line management across care pathways within the department.

About us

Homerton Healthcare NHS Foundation Trust is a high performing and flourishing organisation serving the population of Hackney, East London, The City and beyond.

We are extremely proud of the fact that Homerton Hospital has recently attained the highest possible rating of "Outstanding" from the Care Quality Commission (CQC).

Our integrated Trust provides comprehensive hospital and community health services for its local population and a range of specialist services for a wider group of patients.

Homerton aims to ensure equality and value diversity, and we are committed to inclusion for all of our staff. This is reflected in our policies, procedures and People Plan. All of our staff are expected to embody our Trust values at all times.

We are also committed, through our Fair Recruitment Standards, to ensuring all applicants are treated fairly.

Homerton has a proud tradition of supporting and developing its staff, including its well-regarded and valued nursing community, and all staff are able to take advantage of a great range of benefits.

Homerton is proud to have been included on the HSJ & Nursing Times Best Places to Work list.

Details

Date posted

24 October 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£56,276 to £63,176 a year p.a. incl.

Contract

Permanent

Working pattern

Full-time

Reference number

293-EMRS1-0502

Job locations

Community Sites - Homerton Healthcare NHS Foundation Trust

Homerton Row

London

E9 6SR


Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both documents please view the attachment/s on this page

The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.

Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both documents please view the attachment/s on this page

The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.

Person Specification

Education/ Qualification

Essential

  • Degree level or demonstrable ability to work at degree level

Desirable

  • Management qualification

Skills / Abilities

Essential

  • Excellent written and oral communication skills
  • Staff and performance management skills and the ability to deal promptly and appropriately with staffing issues as they arise
  • Financial and budget management skills
  • Project management and ability to deliver work on target and to tight deadlines
  • Proven leadership abilities

Desirable

  • Able to use modelling tools and conduct statistical analysis
  • Strategic thinker
  • Experience of developing business cases and new business proposals

Knowledge

Essential

  • Knowledge/understanding of confidentiality issues
  • Knowledge of audit, clinical governance mechanisms & CQC standards

Desirable

  • oKnowledge of Operational management Planning and commissioning guidelines and targets

Experience

Essential

  • Substantive management experience within a healthcare or related environment

Desirable

  • Business planning
  • Project and change management

Trust Values

Essential

  • Understanding and demonstration of the Trust Values.
Person Specification

Education/ Qualification

Essential

  • Degree level or demonstrable ability to work at degree level

Desirable

  • Management qualification

Skills / Abilities

Essential

  • Excellent written and oral communication skills
  • Staff and performance management skills and the ability to deal promptly and appropriately with staffing issues as they arise
  • Financial and budget management skills
  • Project management and ability to deliver work on target and to tight deadlines
  • Proven leadership abilities

Desirable

  • Able to use modelling tools and conduct statistical analysis
  • Strategic thinker
  • Experience of developing business cases and new business proposals

Knowledge

Essential

  • Knowledge/understanding of confidentiality issues
  • Knowledge of audit, clinical governance mechanisms & CQC standards

Desirable

  • oKnowledge of Operational management Planning and commissioning guidelines and targets

Experience

Essential

  • Substantive management experience within a healthcare or related environment

Desirable

  • Business planning
  • Project and change management

Trust Values

Essential

  • Understanding and demonstration of the Trust Values.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Homerton Healthcare NHS Foundation Trust

Address

Community Sites - Homerton Healthcare NHS Foundation Trust

Homerton Row

London

E9 6SR


Employer's website

https://www.homerton.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Homerton Healthcare NHS Foundation Trust

Address

Community Sites - Homerton Healthcare NHS Foundation Trust

Homerton Row

London

E9 6SR


Employer's website

https://www.homerton.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

General Manager, Community and Children's Services

Joe Billany

joe.billany@nhs.net

07780224241

Details

Date posted

24 October 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£56,276 to £63,176 a year p.a. incl.

Contract

Permanent

Working pattern

Full-time

Reference number

293-EMRS1-0502

Job locations

Community Sites - Homerton Healthcare NHS Foundation Trust

Homerton Row

London

E9 6SR


Supporting documents

Privacy notice

Homerton Healthcare NHS Foundation Trust's privacy notice (opens in a new tab)