Homerton Healthcare NHS Foundation Trust

Proactive care coordination Team Supervisor

The closing date is 21 September 2025

Job summary

We are seeking a Proactive Care-Coordinator Team Supervisor to lead and support our Care Coordinator team. This is an exciting opportunity for an experienced and motivated leader to drive service development and ensure high-quality, patient-centred care.

In this role, you will manage the day-to-day operations of the team, providing supervision, appraisals, and ongoing staff development. You will foster a supportive, positive environment that promotes teamwork and continuous improvement. A key part of the role will be to shape and develop the service, ensuring best practice and innovative approaches to meet patient needs.

We are looking for someone with experience in staff supervision and team leadership, strong organisational and communication skills, and a commitment to developing both people and services. Experience within health, care, or community services would be an advantage.

In return, we offer a supportive workplace, opportunities for training and professional growth, and the chance to make a real impact on patient care and staff development.

If you are passionate about leading people and enhancing services, we would love to hear from you.

Apply today and help us deliver proactive, person-centred care.

Main duties of the job

  1. Supporting the referral pathway, Identifying residents who would benefit from an Anticipatory Care approach;
  2. Aid the development of the proactive care coordination service with he support from the head of service
  3. Be a core part of Neighbourhood Team MDTs and huddles
  4. Will use effective judgement on the nature of the audit/data returns and data queries, escalating issues to senior team members.
  5. Develop systems for improving the collection of accurate and timely source data.
  6. Will take responsibility in the preparation of detailed reports, including standard weekly, monthly, quarterly and a large number of ad-hoc reports.
  7. Aid the care coordinators to, carry out their role - acting as a trusted contact that supports residents to connect with the holistic service
  8. Keep good records and keeping the Neighbourhood MDT (including relevant GP Practice) informed to ensure continuity and safety of care
  9. Provide supervision and appraisal for proactive care staff
  10. Manage the service on a daily basis, trouble shooting problems as they occur.
  11. Evaluate outcomes for individual residents and service as a whole.
  12. Working with others to support the above aims

About us

Homerton Healthcare NHS Foundation Trust is a high performing and flourishing organisation serving the population of Hackney, East London, The City and beyond.

We are extremely proud of the fact that the last CQC - Care Quality Commission rating for Homerton Hospital was the highest possible rating of "Outstanding"

Our integrated Trust provides comprehensive hospital and community health services for its local population and a range of specialist services for a wider group of patients. In addition, the Trust manages services out of St Leonard's Hospital and the Mary Seacole Nursing Home.

Homerton aims to ensure equality and value diversity, and we are committed to inclusion for all of our staff. This is reflected in our policies, procedures and People Plan. All of our staff are expected to embody our Trust values at all times.

We are also committed, through our Fair Recruitment Standards, to ensuring all applicants are treated fairly.

Homerton has a proud tradition of supporting and developing its staff, including its well regarded and valued nursing community, and all staff are able to take advantage of a great range of benefits.

Homerton is proud to have been included on the HSJ & Nursing Times Best Places to Work list.

Details

Date posted

08 September 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£37,259 to £45,356 a year pro rata p.a. inc.

Contract

Fixed term

Duration

6 months

Working pattern

Part-time

Reference number

293-EMRS1-0477

Job locations

50-52 Clifden Road

London

E5 0LJ


Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both documents please view the attachment/s on this page.

The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.

Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both documents please view the attachment/s on this page.

The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.

Person Specification

Education / Qualifications

Essential

  • Degree level or demonstrable ability to work at degree level

Skills/ Abilities

Essential

  • Able to demonstrate good communication skills
  • Ability to use own judgement and initiative and prioritise workload
  • Excellent written and verbal communication skills and ability to communicate proficiently at all levels within and outside the service
  • Proficient in Microsoft Office - with experience of Word, Excel & Access

Experience

Essential

  • Substantial administrative experience
  • Experience of data management, analysis and audits
  • Working within a multi-disciplinary team

Desirable

  • Previous NHS experience

Knowledge

Essential

  • Knowledge/understanding of confidentiality issues
  • Knowledge of NHS performance requirements
  • Knowledge of audit and clinical governance mechanisms

Other Requirements

Essential

  • Understanding of the Trust values
Person Specification

Education / Qualifications

Essential

  • Degree level or demonstrable ability to work at degree level

Skills/ Abilities

Essential

  • Able to demonstrate good communication skills
  • Ability to use own judgement and initiative and prioritise workload
  • Excellent written and verbal communication skills and ability to communicate proficiently at all levels within and outside the service
  • Proficient in Microsoft Office - with experience of Word, Excel & Access

Experience

Essential

  • Substantial administrative experience
  • Experience of data management, analysis and audits
  • Working within a multi-disciplinary team

Desirable

  • Previous NHS experience

Knowledge

Essential

  • Knowledge/understanding of confidentiality issues
  • Knowledge of NHS performance requirements
  • Knowledge of audit and clinical governance mechanisms

Other Requirements

Essential

  • Understanding of the Trust values

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Homerton Healthcare NHS Foundation Trust

Address

50-52 Clifden Road

London

E5 0LJ


Employer's website

https://www.homerton.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Homerton Healthcare NHS Foundation Trust

Address

50-52 Clifden Road

London

E5 0LJ


Employer's website

https://www.homerton.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Head of IIT

Juliette Fiore-Fuller

Juliette.Fiore-Fuller@nhs.net

02085107721

Details

Date posted

08 September 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£37,259 to £45,356 a year pro rata p.a. inc.

Contract

Fixed term

Duration

6 months

Working pattern

Part-time

Reference number

293-EMRS1-0477

Job locations

50-52 Clifden Road

London

E5 0LJ


Supporting documents

Privacy notice

Homerton Healthcare NHS Foundation Trust's privacy notice (opens in a new tab)