Patient Pathway Assistant

Job summary

An exciting opportunity has arisen for an Patient Pathway Assistant to join ourPatient and Administration contact centre. This is an exciting and challenging role,we are looking for a flexible, friendly, customer service focused and self-motivatedadministrator to join our busy multidisciplinary team.

Applicants should ideally have previous NHS experience working in a fast pacedcontact centre setting , validation of pathways and an excellent understanding ofconfidentiality and data protection.

The post holder will need to have good IT skills and be confident using computersystems and Microsoft Office packages including excel.

Main duties of the job

Some of the main duties are as follows:

Checking patients in and out, booking their follow up appointments, addingthem to the waiting list for surgery or an outpatient procedure, updating theiroutcomes.

Booking OPD and Surgery Appointments along with the validation ofpathways both RTT and NON RTT.

To keep up to date with the relevant developments in administrative systems,processes, and clinical services.

The post holder will also require supporting Access to Health Care RecordsRequest.

These roles require to include working Monday - Friday 08:00 - 20:00 shiftpattern. if you are unable to work shift patterns then please do not appl

About us

Homerton Healthcare NHS Foundation Trust is a high performing and flourishing organisation serving the population of Hackney, East London, The City and beyond.

We are extremely proud of the fact that Homerton Hospital has recently attained the highest possible rating of "Outstanding" from the Care Quality Commission (CQC).

Our integrated Trust provides comprehensive hospital and community health services for its local population and a range of specialist services for a wider group of patients. In addition, the Trust manages services out of St Leonard's Hospital and the Mary Seacole Nursing Home.

Homerton aims to ensure equality and value diversity, and we are committed to inclusion for all of our staff. This is reflected in our policies, procedures and People Plan. All of our staff are expected to embody our Trust values at all times.

We are also committed, through our Fair Recruitment Standards, to ensuring all applicants are treated fairly.

Homerton has a proud tradition of supporting and developing its staff, including its well regarded and valued nursing community, and all staff are able to take advantage of a great range of benefits.

Homerton is proud to have been included on the HSJ & Nursing Times Best Places to Work list.

Employer details

Employer name

Homerton Healthcare NHS Foundation Trust

Address

London

London

N1 5QJ

Employer's website

https://www.homerton.nhs.uk/ (Opens in a new tab)

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Employer details

Employer name

Homerton Healthcare NHS Foundation Trust

Address

London

London

N1 5QJ

Employer's website

https://www.homerton.nhs.uk/ (Opens in a new tab)

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