Homerton Healthcare NHS Foundation Trust

Podiatry Administrator

The closing date is 03 July 2025

Job summary

Coordinate the frontline service to the Foot Health Departments at St.Leonards, providing seamless cover for the day to day running of the Foot Health Service.

Responsible for the first line supervision and management of the service's receptionist

Communicate face to face and on the telephone with the general public and health care staff within and outside the service to for service delivery and to resolve problems.

Be responsible for the daily administration of the computerised booking systems and able to resolve common problems. To assist other band 3 administrator in clinic maintenance

Be able to problem solve issues relating to patient appointment and filing systems.

***ADVERT MAY CLOSE EARLY DUE TO HIGH APPLICATIONS***

Main duties of the job

Provide a frontline service to arriving patients, staff and relevant visitors, redirecting people to other departments in the hospital and local authority as required

Ensure that there is an appropriate standard of business like behaviours maintained by self and team when working in the reception area. This relates to communication styles and business practices

Registering new referrals on the Foot Health database Rio, scheduling new and follow up appointments ensuring the correct allocation of patients to the correct clinic

Arrange services for patients to enable them access to their appointment. This could include arranging transport or advocacy services.

Update and print daily clinic transport schedules for reception and individual podiatrist ready for next day clinic

About us

Homerton Healthcare NHS Foundation Trust is a high performing and flourishing organisation serving the population of Hackney, East London, The City and beyond.

We are extremely proud of the fact that Homerton Hospital has recently attained the highest possible rating of "Outstanding" from the Care Quality Commission (CQC).

Our integrated Trust provides comprehensive hospital and community health services for its local population and a range of specialist services for a wider group of patients. In addition, the Trust manages services out of St Leonard's Hospital and the Mary Seacole Nursing Home.

Homerton aims to ensure equality and value diversity, and we are committed to inclusion for all of our staff. This is reflected in our policies, procedures and People Plan. All of our staff are expected to embody our Trust values at all times.

We are also committed, through our Fair Recruitment Standards, to ensuring all applicants are treated fairly.

Homerton has a proud tradition of supporting and developing its staff, including its well-regarded and valued nursing community, and all staff are able to take advantage of a great range of benefits.

Homerton is proud to have been included on the HSJ & Nursing Times Best Places to Work list.

Details

Date posted

26 June 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£30,039 to £31,088 a year p.a. incl.

Contract

Permanent

Working pattern

Full-time

Reference number

293-CCS-0727-A

Job locations

St leonards

Nuttal Street

London

N1 5LZ


Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both documents please view the attachment/s on this page

The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.

Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both documents please view the attachment/s on this page

The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.

Person Specification

Qualifications

Essential

  • Good standard of general education
  • GCSE Grade A-C English and Mathematics or equivalent

Experience

Essential

  • Previous experience administration or reception experience
  • Customer services experience
  • Dealing appropriately with sensitive and emotional issues affecting both staff and patients

Knowledge

Essential

  • Knowledge/understanding of confidentiality issues

Skills/ Abilities

Essential

  • Excellent organisation skills
  • Ability to prioritise a competing and demanding workload
  • Ensuring consistent cover for service in times of low staffing
Person Specification

Qualifications

Essential

  • Good standard of general education
  • GCSE Grade A-C English and Mathematics or equivalent

Experience

Essential

  • Previous experience administration or reception experience
  • Customer services experience
  • Dealing appropriately with sensitive and emotional issues affecting both staff and patients

Knowledge

Essential

  • Knowledge/understanding of confidentiality issues

Skills/ Abilities

Essential

  • Excellent organisation skills
  • Ability to prioritise a competing and demanding workload
  • Ensuring consistent cover for service in times of low staffing

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Homerton Healthcare NHS Foundation Trust

Address

St leonards

Nuttal Street

London

N1 5LZ


Employer's website

https://www.homerton.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Homerton Healthcare NHS Foundation Trust

Address

St leonards

Nuttal Street

London

N1 5LZ


Employer's website

https://www.homerton.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Head of Podiatric Medicine

Csaba Barody

csaba.barody@nhs.net

02076834346

Details

Date posted

26 June 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£30,039 to £31,088 a year p.a. incl.

Contract

Permanent

Working pattern

Full-time

Reference number

293-CCS-0727-A

Job locations

St leonards

Nuttal Street

London

N1 5LZ


Supporting documents

Privacy notice

Homerton Healthcare NHS Foundation Trust's privacy notice (opens in a new tab)