Job summary
Act as one of the main points of contact into the Safeguarding Children Team which is based over two sites, in the community and hospital.
The post holder will have specific responsibilities in relation to the management of notifications for children under 18 who attend the Emergency Department where there are safeguarding concerns.
The post holder will be responsible for supporting the Child Death Notification Process i.e., onward dissemination of notifications and guidance to professionals, maintaining a database and liaising with the Child Death Review Nurse.
The post holder will provide administrative support to the psychosocial meetings i.e., preparing lists for Paediatrics and Maternity and recording the minutes to disseminate to the relevant professionals.
For safeguarding children training, the post holder will be responsible for updating training records on ESR who have attended level three safeguarding children training and any bespoke training sessions, to monitor staff compliance. The same process must be followed when staff have submitted Learning Passports.
The post holder will be expected to provide cover across the community and hospital site as determined by service needs which includes arranging child protection medicals.
Main duties of the job
To manage the multi-patient task lists and daily lists of Emergency Department presentations and check their status with Children's Social Care
To manage safeguarding alerts for vulnerable children seen in the Emergency Department.
To manage the secure mailbox ensuring emails are responded to and/or directed to the appropriate team member(s).
To produce the weekly list of safeguarding children / unborn cases for discussion at psychosocial meetings
To take notes and record the minutes of meetings, securely disseminate them electronically to the relevant professionals and store securely on the shared drive
Work closely with the Training and Development Team to ensure that staff safeguarding training details are up to date on ESR particularly for level three.
To create new records for children and families with identified safeguarding concerns on EPR on behalf of the Hackney Multi-Agency Safeguarding Hub as appropriate.
Be responsible for updating the Electronic Patient Record (EPR) system and Rio details of children who are subject of Child Protection, Child in Need Plans and those who are a Looked After Child.
Provide comprehensive administrative support to the Safeguarding Children Team, for example typing letters, general correspondences, collection and distribution of mail, photocopying and other administrative duties appropriate to the post.
About us
Homerton Healthcare NHS Foundation Trust is a high performing and flourishing organisation serving the population of Hackney, East London, The City and beyond.
We are extremely proud of the fact that Homerton Hospital has recently attained the highest possible rating of "Outstanding" from the Care Quality Commission (CQC).
Our integrated Trust provides comprehensive hospital and community health services for its local population and a range of specialist services for a wider group of patients. In addition, the Trust managesservices out of St Leonard's Hospital and the Mary Seacole Nursing Home.
Homerton aims to ensure equality and value diversity, and we are committed to inclusion for all of our staff. This is reflected in our policies, procedures and People Plan. All of our staff are expected to embody ourTrust values at all times.
We are also committed, through our Fair Recruitment Standards, to ensuring all applicants are treated fairly.
Homerton has a proud tradition of supporting and developing its staff, including its well regarded and valued nursing community, and all staff are able to take advantage of a great range of benefits.
Homerton is proud to have been included on the HSJ & Nursing Times Best Places to Work list.
Job description
Job responsibilities
To manage the multi-patient task lists and daily lists of Emergency Department presentations and check their status with Childrens Social Care
To manage safeguarding alerts for vulnerable children seen in the Emergency Department in line with agreed policies and procedures
To manage the secure mailbox ensuring emails are responded to and/or directed to the appropriate team member(s)
To produce the weekly list of safeguarding children / unborn cases for discussion at psychosocial meetings
To take notes and record the minutes of psychosocial meetings, securely disseminate them electronically to the relevant professionals and store securely on the shared drive
To be able to give update / share specific information at these meetings in the absence of the safeguarding children team
To be able to manage the request for support/referrals to Childrens Social Care made by Homerton staff and report team activity data figures on a monthly basis to the Head of Service.
Work closely with the Training and Development Team to ensure that staff safeguarding training details are up to date on ESR particularly for level three and bespoke training sessions.
To create new records for children and families with identified safeguarding concerns on EPR on behalf of the Hackney Multi-Agency Safeguarding Hub as appropriate.
Be responsible for updating the Electronic Patient Record (EPR) system and Rio details of City of London and Hackney children who are subject of Child Protection, Child in Need Plans and those who are a Looked After Child. This includes putting on and removing safeguarding alerts and removing it as appropriate in discussion with the Named Nurse
Contribute to the Child Protection Information Sharing System by quality assuring information received notifications regarding children with child protection plans (including the unborn) and, those who are looked after who are known to a local authority children social care.
Be responsible for ordering and retrieving patient case notes for internal and external audits, case reviews, child death reviews, ensuring appropriate filing and tracking systems are followed.
Be responsible for ordering stationary, supplies and booking external training for staff members on request
Support the team with audits by creating and disseminating surveys and exporting the data back to the professionals
Ensure that telephones are answered within the agreed time and messages are taken accurately and conveyed in a timely manner to the appropriate team member
Provide comprehensive administrative support to the Safeguarding Children Team, for example typing letters, general correspondences, collection and distribution of mail, photocopying and other administrative duties appropriate to the post.
Assist the Safeguarding Children Team with using the electronic patient record systems such as EPR, RIO, HIE and the National Spine Tracing service in searching for children and gathering information
Participate in Safeguarding Children Team meetings and be able to contribute appropriately to help with the smooth running of the team and take minutes.
To have good IT skills to enable post holder to manage this process.
Job description
Job responsibilities
To manage the multi-patient task lists and daily lists of Emergency Department presentations and check their status with Childrens Social Care
To manage safeguarding alerts for vulnerable children seen in the Emergency Department in line with agreed policies and procedures
To manage the secure mailbox ensuring emails are responded to and/or directed to the appropriate team member(s)
To produce the weekly list of safeguarding children / unborn cases for discussion at psychosocial meetings
To take notes and record the minutes of psychosocial meetings, securely disseminate them electronically to the relevant professionals and store securely on the shared drive
To be able to give update / share specific information at these meetings in the absence of the safeguarding children team
To be able to manage the request for support/referrals to Childrens Social Care made by Homerton staff and report team activity data figures on a monthly basis to the Head of Service.
Work closely with the Training and Development Team to ensure that staff safeguarding training details are up to date on ESR particularly for level three and bespoke training sessions.
To create new records for children and families with identified safeguarding concerns on EPR on behalf of the Hackney Multi-Agency Safeguarding Hub as appropriate.
Be responsible for updating the Electronic Patient Record (EPR) system and Rio details of City of London and Hackney children who are subject of Child Protection, Child in Need Plans and those who are a Looked After Child. This includes putting on and removing safeguarding alerts and removing it as appropriate in discussion with the Named Nurse
Contribute to the Child Protection Information Sharing System by quality assuring information received notifications regarding children with child protection plans (including the unborn) and, those who are looked after who are known to a local authority children social care.
Be responsible for ordering and retrieving patient case notes for internal and external audits, case reviews, child death reviews, ensuring appropriate filing and tracking systems are followed.
Be responsible for ordering stationary, supplies and booking external training for staff members on request
Support the team with audits by creating and disseminating surveys and exporting the data back to the professionals
Ensure that telephones are answered within the agreed time and messages are taken accurately and conveyed in a timely manner to the appropriate team member
Provide comprehensive administrative support to the Safeguarding Children Team, for example typing letters, general correspondences, collection and distribution of mail, photocopying and other administrative duties appropriate to the post.
Assist the Safeguarding Children Team with using the electronic patient record systems such as EPR, RIO, HIE and the National Spine Tracing service in searching for children and gathering information
Participate in Safeguarding Children Team meetings and be able to contribute appropriately to help with the smooth running of the team and take minutes.
To have good IT skills to enable post holder to manage this process.
Person Specification
Education / Qualifications
Essential
- Education to GCSE/ O/A Level or equivalent knowledge, skills and experience
- NVQ level 3 or relevant experience or evidence of completion of any relevant short courses or training
Desirable
- NVQ Level 3 in Administration or equivalent
- Safeguarding children (Basic Course)
Experience
Essential
- Experience of working in the NHS
- Clerical and administrative in fast moving environment.
Desirable
- Knowledge of hospital and community services for children
Skills & Abilities
Essential
- Good IT skills
- Excellent verbal and written communication skills
- Ability to prioritise workload
- Ability to use initiative
- Able to remain calm and focused and professional when dealing with sensitive information
- Good interpersonal skills
- Able to use Microsoft Packages
Knowledge
Essential
- Knowledge of administrative systems, software programs
- Understanding of confidentiality issues
- Basic knowledge and understanding of safeguarding children legislation
- Understand the need for efficient and accurate transfer of relevant information between Homerton and other services
- Understanding of diverse communities
Desirable
- Knowledge of hospital and community services for children
Other Requirements
Essential
- Commitment to anti-racist practice
- Ability to respond to fluctuation in workload as demand dictates
- Reliable and enthusiastic
- Non-judgmental attitudes
- Polite telephone manner
- Friendly disposition
- Willing to acquire new skills
- Willing to work outside normal duties if necessary
- Must access Safeguarding Supervision commensurate to role
Person Specification
Education / Qualifications
Essential
- Education to GCSE/ O/A Level or equivalent knowledge, skills and experience
- NVQ level 3 or relevant experience or evidence of completion of any relevant short courses or training
Desirable
- NVQ Level 3 in Administration or equivalent
- Safeguarding children (Basic Course)
Experience
Essential
- Experience of working in the NHS
- Clerical and administrative in fast moving environment.
Desirable
- Knowledge of hospital and community services for children
Skills & Abilities
Essential
- Good IT skills
- Excellent verbal and written communication skills
- Ability to prioritise workload
- Ability to use initiative
- Able to remain calm and focused and professional when dealing with sensitive information
- Good interpersonal skills
- Able to use Microsoft Packages
Knowledge
Essential
- Knowledge of administrative systems, software programs
- Understanding of confidentiality issues
- Basic knowledge and understanding of safeguarding children legislation
- Understand the need for efficient and accurate transfer of relevant information between Homerton and other services
- Understanding of diverse communities
Desirable
- Knowledge of hospital and community services for children
Other Requirements
Essential
- Commitment to anti-racist practice
- Ability to respond to fluctuation in workload as demand dictates
- Reliable and enthusiastic
- Non-judgmental attitudes
- Polite telephone manner
- Friendly disposition
- Willing to acquire new skills
- Willing to work outside normal duties if necessary
- Must access Safeguarding Supervision commensurate to role
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
