Job summary
A vacancy has become available within the eRoster Team team at Homerton Healthcare. We are currently based at Orsman Road in Haggerston. This role is for a permanent contract of 37.5 hours a week. The core business hours of the service are from 9:00-17:00, Monday to Friday.
While HealthRoster knowledge is beneficial to your application, full training will be given after appointment.We will be longlisting this post based on the answers to the questions on the application form.
***Closing date is indicative only and this vacancy may close early without notice when sufficient applications have been received.***
Main duties of the job
- To oversee and maintain the shared mailboxes for the service and ensure all new starters and changes are made to the eRostering system.
- Supporting users with queries relating to access and walking them through basic system navigation to ensure their understanding.
- To act as the main point of contact for the service and then passing on relevant information to the Systems Manager and System Administrators.
- Drafting communication bulletins to be shared with users and managers to make sure updates to the system are widely known and necessary actions are able to be carried forward.
- Follow internal processes as directed by the Systems Manager.
- Responding to user queries in our shared mailboxes to ensure we are able fix issues timely.
- To share information from clinical divisions with our system administrators so they are aware of developments within their focus areas.
- To support the non-clinical divisions with maintaining their rosters and help them with updating their templates and staff patterns.
- Providing additional support for the system manager and system administrators to help expand your knowledge of the system and processes.
- To be able to exercise discretion whilst dealing with matters of a confidential nature, ensuring that confidential information is always secured.
- To be able to illustrate excellent communication skills with colleagues, managers and outside agencies in a pleasant and courteous manner at all times
About us
Homerton Healthcare NHS Foundation Trust is a high performing and flourishing organisation serving the population of Hackney, East London, The City and beyond.
We are extremely proud of the fact that Homerton Hospital has recently attained the highest possible rating of "Outstanding" from the Care Quality Commission (CQC).
Our integrated Trust provides comprehensive hospital and community health services for its local population and a range of specialist services for a wider group of patients. In addition, the Trust manages services out of St Leonard's Hospital and the Mary Seacole Nursing Home.
Homerton aims to ensure equality and value diversity, and we are committed to inclusion for all of our staff. This is reflected in our policies, procedures and People Plan. All of our staff are expected to embody our Trust values at all times.
We are also committed, through our Fair Recruitment Standards, to ensuring all applicants are treated fairly.
Homerton has a proud tradition of supporting and developing its staff, including its well-regarded and valued nursing community, and all staff are able to take advantage of a great range of benefits.
Homerton is proud to have been included on the HSJ & Nursing Times Best Places to Work list.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification again outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s on this page.
The person specification attached is not the full person specification but outlines the criteria against which your application form will be assessed.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification again outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s on this page.
The person specification attached is not the full person specification but outlines the criteria against which your application form will be assessed.
Person Specification
Education / Qualifications
Essential
- Foundation Degree / Diploma or equivalent experience/qualification.
- Has evidence of continuing personal development
Desirable
- oAccreditation from the Allocate Academy
Skills/Abilities
Essential
- High attention to detail and accuracy
- Well-developed verbal and written communication skills.
- Advanced level of competence with Microsoft Excel
- Numerate and logical thinker
- Ability to work collaboratively with other departments
- Team working skills
Experience
Essential
- oExperience in working with an E-Rostering system
- oExperience of working with and analysing datasets
- oExperience gained within a relevant department within the NHS.
- oExperience as an Workforce Information Assistant or equivalent providing advice and support to managers and staff,
- oProject support experience.
Desirable
- Substantive experience of keeping records, producing reports and establishing office systems, including setting up and maintaining databases
Knowledge
Essential
- oKnowledge of developments in the NHS generally and the workforce information agenda
- Knowledge and understanding of HR Information Systems, including HealthRoster and ESR.
- Understanding and experience of workforce information and the links to performance management.
- Knowledge/understanding of confidentiality issues & Data Protection
Desirable
- oAdvanced ECDL qualification or equivalent certification/ experience
- oExperience and practical use of SQL
Other Requirements
Essential
- oAbility to work flexibly
- oCreative approach to problem solving
- oAbility to work to a complex project plan, on own initiative and take full responsibility for completion of tasks oAbility to work under pressure, prioritise work demands and to meet tight deadlines. oCommitment to the Knowledge and Skills framework. oCommitment to Equal Opportunities
- oAbility to work under pressure, prioritise work demands and to meet tight deadlines.
- oCommitment to the Knowledge and Skills framework.
- oCommitment to Equal Opportunities
Person Specification
Education / Qualifications
Essential
- Foundation Degree / Diploma or equivalent experience/qualification.
- Has evidence of continuing personal development
Desirable
- oAccreditation from the Allocate Academy
Skills/Abilities
Essential
- High attention to detail and accuracy
- Well-developed verbal and written communication skills.
- Advanced level of competence with Microsoft Excel
- Numerate and logical thinker
- Ability to work collaboratively with other departments
- Team working skills
Experience
Essential
- oExperience in working with an E-Rostering system
- oExperience of working with and analysing datasets
- oExperience gained within a relevant department within the NHS.
- oExperience as an Workforce Information Assistant or equivalent providing advice and support to managers and staff,
- oProject support experience.
Desirable
- Substantive experience of keeping records, producing reports and establishing office systems, including setting up and maintaining databases
Knowledge
Essential
- oKnowledge of developments in the NHS generally and the workforce information agenda
- Knowledge and understanding of HR Information Systems, including HealthRoster and ESR.
- Understanding and experience of workforce information and the links to performance management.
- Knowledge/understanding of confidentiality issues & Data Protection
Desirable
- oAdvanced ECDL qualification or equivalent certification/ experience
- oExperience and practical use of SQL
Other Requirements
Essential
- oAbility to work flexibly
- oCreative approach to problem solving
- oAbility to work to a complex project plan, on own initiative and take full responsibility for completion of tasks oAbility to work under pressure, prioritise work demands and to meet tight deadlines. oCommitment to the Knowledge and Skills framework. oCommitment to Equal Opportunities
- oAbility to work under pressure, prioritise work demands and to meet tight deadlines.
- oCommitment to the Knowledge and Skills framework.
- oCommitment to Equal Opportunities
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
