Job summary
The Divisional Operations Manager is responsible, with Clinical and Service Leads for the effective operational management of a number of key Children and Young People services within the Division. The service portfolio includes Acute Paediatrics, Community Paediatrics, CAMHS and Health Visiting with the post-holder responsible forensuring the delivery of high quality patient services within the resources available.
The post reports to the General Manager for Children's and Community Services and has a key role in providing business development support to the Division. The post-holder is responsible for the management of non-clinical staff in the Division ensuring staff are managed in line with the Trust's employment policies. Service Managers and Operational Leads for each area report to the Divisional Operations Manager.
The Divisional Operations Manager plays a key role in identifying opportunities for clinical innovation and modernisation, the delivery of all operational performance targets, waiting list and financial management, bed utilisation and management. The Divisional Operations Manager is responsible for continually improving the quality of services to patients and redesigning services to meet best practice standards, improving efficiency and effectiveness within available resources.
Main duties of the job
- Be a key member of the Divisional leadership team, working with clinical and managerial colleagues to manage the design and delivery of services.
- Contribute to the development of the strategic direction for specified areas in line with the Division and Trust's overall strategy and improvement programme, ensuring that all strategic plans are incorporated into service plans and objectives for all staff.
- Be responsible for the formulation of new service developments and initiatives, preparing bids and ensuring business cases are produced for services developments, taking into account activity and income projections and resource allocations.
- Contributing to the Divisional Performance Review ensuring that all Key Performance Indicators (KPIs) are met; where they are not met, establish appropriate action plans to meet the standard in order to deliver.
- Taking a lead role in budget setting, monitoring and determining corrective action for multiple departments/services.
- Ensure that all managers within their remit have clearly defined responsibilities and are working within agreed objectives and service plans.
- Improve the effectiveness of clinical services by working with the Clinical Leads to ensure that Clinical Standards, Education, Audit and Research & Development are pursued in line with Trust strategy, and that on-going clinical practice is evidence based. Ensure that relevant national policy guidance/targets in relation to Clinical Governance are implemented.
About us
Homerton Healthcare NHS Foundation Trust is a high performing and flourishing organisation serving the population of Hackney, East London, The City and beyond.
We are extremely proud of the fact that Homerton Hospital has recently attained the highest possible rating of "Outstanding" from the Care Quality Commission (CQC).
Our integrated Trust provides comprehensive hospital and community health services for its local population and a range of specialist services for a wider group of patients. In addition, the Trust manages services out of St Leonard's Hospital and the Mary Seacole Nursing Home.
Homerton aims to ensure equality and value diversity, and we are committed to inclusion for all of our staff. This is reflected in our policies, procedures and People Plan. All of our staff are expected to embody our Trust values at all times.
We are also committed, through our Fair Recruitment Standards, to ensuring all applicants are treated fairly.
Homerton has a proud tradition of supporting and developing its staff, including its well-regarded and valued nursing community, and all staff are able to take advantage of a great range of benefits.
Homerton is proud to have been included on the HSJ & Nursing Times Best Places to Work list.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both documents please view the attachment/s on this page
The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both documents please view the attachment/s on this page
The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.
Person Specification
Education / Qualifications
Essential
- Evidence of ongoing professional development
- Educated to Masters level or equivalent experience
Desirable
Skills / Abilities
Essential
- oProven conceptual and analytical skills
- oAble to make and take sometimes difficult decisions after analysis of options and implications
- oHighly developed communication skills (written, oral, presentational and interpersonal)
- oAble to influence and engage people in different settings
- oAble to secure commitment from others for change programmes
- oAble to work effectively as a team member
- oAble to provide strategic direction and leadership within the directorate without adopting a dictatorial style
- oAble to multi-task and continue to function to a high standard when under pressure
- oAble to build effective working relationships at all levels within and outside the trust.
- oAble to learn fast and adapt to become quickly effective in new situations
- oAble to use Microsoft Word & IT Literate to produce reports
- oExperience of providing services to a high quality with restricted resources
- oExperience of achieving significant cost reduction at a service and Divisional level
- oExperience of implementing change management projects to develop or improve services
- oExperience of business case preparation, presentation and implementation
- oManaging a range of staff groups
Desirable
- oSubstantive general management experience in the NHS, in an acute setting
Knowledge
Essential
- Knowledge/understanding of confidentiality issues
- oService quality and quality management
- oCurrent changes and developments within the NHS.
- oChange management theory
- oContracts management for Community & Acute, including PBR
Trust Values, Equal Opportunities & Other Requirements
Essential
- Understanding and demonstration of the Trust Values
- Commitment and adherence to equality, diversity and inclusion
- Commitment to providing improvement to services for patients
Person Specification
Education / Qualifications
Essential
- Evidence of ongoing professional development
- Educated to Masters level or equivalent experience
Desirable
Skills / Abilities
Essential
- oProven conceptual and analytical skills
- oAble to make and take sometimes difficult decisions after analysis of options and implications
- oHighly developed communication skills (written, oral, presentational and interpersonal)
- oAble to influence and engage people in different settings
- oAble to secure commitment from others for change programmes
- oAble to work effectively as a team member
- oAble to provide strategic direction and leadership within the directorate without adopting a dictatorial style
- oAble to multi-task and continue to function to a high standard when under pressure
- oAble to build effective working relationships at all levels within and outside the trust.
- oAble to learn fast and adapt to become quickly effective in new situations
- oAble to use Microsoft Word & IT Literate to produce reports
- oExperience of providing services to a high quality with restricted resources
- oExperience of achieving significant cost reduction at a service and Divisional level
- oExperience of implementing change management projects to develop or improve services
- oExperience of business case preparation, presentation and implementation
- oManaging a range of staff groups
Desirable
- oSubstantive general management experience in the NHS, in an acute setting
Knowledge
Essential
- Knowledge/understanding of confidentiality issues
- oService quality and quality management
- oCurrent changes and developments within the NHS.
- oChange management theory
- oContracts management for Community & Acute, including PBR
Trust Values, Equal Opportunities & Other Requirements
Essential
- Understanding and demonstration of the Trust Values
- Commitment and adherence to equality, diversity and inclusion
- Commitment to providing improvement to services for patients
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
