Job summary
The Quality and Patient Safety Team is looking for a committed and innovative individual with experience across all areas of quality and safety to join our team as aPatient Safety Incident Investigator. This role is a key part of our Patient Safety Investigation Team, which was established as part of our implementation of the new Patient Safety Incident Response Framework.
This is an exciting time to be joining an enthusiastic and collaborative Quality and Patient Safety team, who are working to deliver safe andeffective care to our patients. We believe PSIRF offers a real opportunity to improve the way we investigate and learn from incidents, and thispost is a key role in making this a reality.
Main duties of the job
The Patient Safety Incident Investigator will take the lead in investigating and reviewing incidents on behalf of the Trust, and will support patients, families, and staff through the process of an investigation. The post holder will conduct thorough investigations into patient safety incidents and other incidents, as necessary, using dedicated learning responses and ensuring Being Open principles are applied. When engaging with those affected, the purpose is to provide explanation and support through what can be a difficult process. This role will include dealing with and providing support to newly bereaved individuals some of whom will be deeply distressed.
About us
Homerton Healthcare NHS Foundation Trust is a high performing and flourishing organisation serving the population of Hackney, East London,The City and beyond.
We are extremely proud of the fact that Homerton Hospital has attained the highest possible rating of "Outstanding" from the Care QualityCommission (CQC).
Our integrated Trust provides comprehensive hospital and community health services for its local population and a range of specialist services fora wider group of patients. In addition, the Trust manages services out of St Leonard's Hospital and the Mary Seacole Nursing Home.Homerton aims to ensure equality and value diversity, and we are committed to inclusion for all of our staff. This is reflected in our policies,procedures and People Plan. All of our staff are expected to embody our Trust values at all times.
We are also committed, through our Fair Recruitment Standards, to ensuring all applicants are treated fairly.
Homerton has a proud tradition of supporting and developing its staff, including its well-regarded and valued nursing community, and all staff areable to take advantage of a great range of benefits.
Homerton is proud to have been included on the HSJ & Nursing Times Best Places to Work list.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both documents please view the attachment/s on this page.
The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both documents please view the attachment/s on this page.
The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.
Person Specification
Education / Qualifications
Essential
- Educated to Masters level or equivalent experience.
- Completed the PSIRF - Systems approach to learning from patient safety Incidents 2 day training course (or has planned to)
Desirable
- Qualification in a risk / governance / patient safety related discipline at diploma or equivalent
Skills / abilities
Essential
- Knowledge and experience of risk management and clinical governance processes essential, with an ability to challenge and question clinical practice of all members of the multiprofessional team
- Ability to analyse and rigorously review all aspects of the patient's care pathway, interpreting information and using knowledge and judgement to provide highly specialist advice to recommend modifications where necessary
- Compassionate with the ability to deal with distressed and highly emotive patients/relatives
Desirable
- Ability to use electronic information databases EPR, RiO etc
Experience / knowledge
Essential
- Expertise in completion of systems based investigations
- Understanding of the Patient Safety Incident Response Framework and the National Patient Safety Strategy.
- Experience of working collaboratively with patients/service/ stakeholders to improve quality of service
Desirable
- Acute and community NHS Trust Experience
Other
Essential
- Demonstrates an understanding of Trust Values
Person Specification
Education / Qualifications
Essential
- Educated to Masters level or equivalent experience.
- Completed the PSIRF - Systems approach to learning from patient safety Incidents 2 day training course (or has planned to)
Desirable
- Qualification in a risk / governance / patient safety related discipline at diploma or equivalent
Skills / abilities
Essential
- Knowledge and experience of risk management and clinical governance processes essential, with an ability to challenge and question clinical practice of all members of the multiprofessional team
- Ability to analyse and rigorously review all aspects of the patient's care pathway, interpreting information and using knowledge and judgement to provide highly specialist advice to recommend modifications where necessary
- Compassionate with the ability to deal with distressed and highly emotive patients/relatives
Desirable
- Ability to use electronic information databases EPR, RiO etc
Experience / knowledge
Essential
- Expertise in completion of systems based investigations
- Understanding of the Patient Safety Incident Response Framework and the National Patient Safety Strategy.
- Experience of working collaboratively with patients/service/ stakeholders to improve quality of service
Desirable
- Acute and community NHS Trust Experience
Other
Essential
- Demonstrates an understanding of Trust Values
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
