Job summary
We are looking for Monitoring Officers to join our Facilities Team at Homerton Healthcare to ensure we continue to provide a safe and healing environment for our patients.
As a Monitoring Officer you will be part of a team responsible for the assessment, recording and monitoring of the operational delivery standards across a number of functions,
Successful applicants will be enthusiastic about delivering quality patient care and have a keen eye for detail to ensure all aspects of the environment are reviewed with non-compliances rectified.
Main duties of the job
Monitor all Soft FM service contracts to ensure operational SLAs are delivered in line with the contracted specification. Services included (but not limited to):
- Domestic Cleaning Service
- Catering Service
- Non-Emergency Patient Transport Service
- Linen Service
- Household and Clinical Waste
- Portering Services
- Helpdesk Services
- Security
- Accommodation
About us
Homerton Healthcare NHS Foundation Trust is a high performing and flourishing organisation serving the population of Hackney, East London, The City and beyond.
We are extremely proud of the fact that Homerton Hospital has attained the highest possible rating of "Outstanding" from the Care Quality Commission (CQC).
Our integrated Trust provides comprehensive hospital and community health services for its local population and a range of specialist services for a wider group of patients. In addition, the Trust manages services out of St Leonard's Hospital and the Mary Seacole Nursing Home.
Homerton aims to ensure equality and value diversity, and we are committed to inclusion for all of our staff. This is reflected in our policies, procedures and People Plan. All of our staff are expected to embody our Trust values at all times.
We are also committed, through our Fair Recruitment Standards, to ensuring all applicants are treated fairly.
Homerton has a proud tradition of supporting and developing its staff, including its well-regarded and valued nursing community, and all staff are able to take advantage of a great range of benefits.
Homerton is proud to have been included on the HSJ & Nursing Times Best Places to Work list.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s on this page.
The person specification below is not the full person specification but outlines the criteria against which your application form will be assessed.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s on this page.
The person specification below is not the full person specification but outlines the criteria against which your application form will be assessed.
Person Specification
Education/Qualifications
Essential
- Good general level of Education: Level 3 or equivalent experience
Skills
Essential
- Excellent communication & organisational skills
- Ability to manage own workload and plan/ prioritise and meet deadlines, flexible working.
Knowledge
Essential
- knowledge of Facilities services in NHS, Environment Food Safety Qualification
Trust Values
Essential
- Understanding and demonstration of the Trust Values
Experience
Essential
- Good understanding of Catering Compliance, Domestic cleaning compliance and Contract Monitoring
Person Specification
Education/Qualifications
Essential
- Good general level of Education: Level 3 or equivalent experience
Skills
Essential
- Excellent communication & organisational skills
- Ability to manage own workload and plan/ prioritise and meet deadlines, flexible working.
Knowledge
Essential
- knowledge of Facilities services in NHS, Environment Food Safety Qualification
Trust Values
Essential
- Understanding and demonstration of the Trust Values
Experience
Essential
- Good understanding of Catering Compliance, Domestic cleaning compliance and Contract Monitoring
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).