Job summary
Act as one of the main points of contact into the Safeguarding Children Team which is based over two sites, the community and hospital. The post holder will be responsible for responding to enquiries and communicating with internal services and external agencies to maximize the efficiency of the Safeguarding Children Team.
The post holder will primarily provide general administrative support to the Safeguarding Children Team. This includes supporting the development and management of information systems, records, databases, correspondence, and reports.
The post holder will have specific responsibilities in relation to the management of notifications for children and young people under 18 who attend the Emergency Department where there are safeguarding concerns.
Main duties of the job
The post holder will be responsible for supporting the Child Death Notification Process i.e., onward dissemination of notifications and guidance to professionals, maintaining a database and liaising with the Child Death Review Nurse.
Duties include:
- To be the main point of contact for internal services and external agencies for any safeguarding children queries on the hospital site regarding children attending the Homerton and to alert the safeguarding children team of these queries
- To manage the daily lists of Emergency Department presentations and check their status with Children's Social Care
- To manage the secure mailbox ensuring emails are responded to and/or directed to the appropriate team member(s)
- To produce the weekly list of safeguarding children / unborn cases for discussion at psychosocial meetings
- To take notes and record the minutes of psychosocial meetings, securely disseminate them electronically to the relevant professionals and store securely on the shared drive
- To be able to manage the referrals to Children's Social Care made by Homerton staff and report figures on a quarterly basis to the Head of Service.
- Be responsible for ordering stationary, supplies and booking external training for staff members on request
About us
Homerton Healthcare NHS Foundation Trust is a high performing and flourishing organisation serving the population of Hackney, East London, The City and beyond.
We are extremely proud of the fact that Homerton Hospital has attained the highest possible rating of "Outstanding" from the Care Quality Commission (CQC).
Our integrated Trust provides comprehensive hospital and community health services for its local population and a range of specialist services for a wider group of patients. In addition, the Trust manages services out of St Leonard's Hospital and the Mary Seacole Nursing Home.
Homerton aims to ensure equality and value diversity, and we are committed to inclusion for all of our staff. This is reflected in our policies, procedures and People Plan. All of our staff are expected to embody our Trust values at all times.
We are also committed, through our Fair Recruitment Standards, to ensuring all applicants are treated fairly.
Homerton has a proud tradition of supporting and developing its staff, including its well-regarded and valued nursing community, and all staff are able to take advantage of a great range of benefits.
Homerton is proud to have been included on the HSJ & Nursing Times Best Places to Work list.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s on this page.
The person specification below is not the full person specification but outlines the criteria against which your application form will be assessed.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s on this page.
The person specification below is not the full person specification but outlines the criteria against which your application form will be assessed.
Person Specification
Education / Qualifications
Essential
- Education to GCSE/ O/A Level or equivalent knowledge, skills and experience
- NVQ level 3 or relevant experience or evidence of completion of any relevant short courses or training
Skills & Abilities
Essential
- Good IT skills
- Excellent verbal and written communication skills
- Ability to prioritise workload
- Ability to use initiative
- Able to remain calm and focused and professional when dealing with sensitive information
- Good interpersonal skills
- Able to use Microsoft Packages
Experience
Essential
- Experience of working in the NHS
- Clerical and administrative in fast moving environment.
Knowledge
Essential
- Knowledge of administrative systems, software programs
- Understanding of confidentiality issues
- Basic knowledge and understanding of safeguarding children legislation
- Understand the need for efficient and accurate transfer of relevant information between Homerton and other services
- Understanding of diverse communities
Other Requirements
Essential
- Commitment to anti-racist practice
- Ability to respond to fluctuation in workload as demand dictates
- Reliable and enthusiastic
- Non-judgmental attitudes
- Polite telephone manner
- Friendly disposition
- Willing to acquire new skills
- Willing to work outside normal duties if necessary
- Must access Safeguarding Supervision commensurate to role
Person Specification
Education / Qualifications
Essential
- Education to GCSE/ O/A Level or equivalent knowledge, skills and experience
- NVQ level 3 or relevant experience or evidence of completion of any relevant short courses or training
Skills & Abilities
Essential
- Good IT skills
- Excellent verbal and written communication skills
- Ability to prioritise workload
- Ability to use initiative
- Able to remain calm and focused and professional when dealing with sensitive information
- Good interpersonal skills
- Able to use Microsoft Packages
Experience
Essential
- Experience of working in the NHS
- Clerical and administrative in fast moving environment.
Knowledge
Essential
- Knowledge of administrative systems, software programs
- Understanding of confidentiality issues
- Basic knowledge and understanding of safeguarding children legislation
- Understand the need for efficient and accurate transfer of relevant information between Homerton and other services
- Understanding of diverse communities
Other Requirements
Essential
- Commitment to anti-racist practice
- Ability to respond to fluctuation in workload as demand dictates
- Reliable and enthusiastic
- Non-judgmental attitudes
- Polite telephone manner
- Friendly disposition
- Willing to acquire new skills
- Willing to work outside normal duties if necessary
- Must access Safeguarding Supervision commensurate to role
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
