Clinical Support Worker Facilitator

Job description

Job responsibilities

Job overview

The Clinical Support Worker Facilitator plays an important role in providing support, guidance and lived experience to our new Clinical Support Workers undertaking their care certification.

The aim of our team, is to create an atmosphere and working environment conducive to learning, developing and enhancing clinical skills as learning does not stop once we are in our roles.

The post holder will collaborate with the HCSW educator, the wider education team, Clinical practice educators, ward managers, other specialist roles and many other key staff members to support the provision, training delivery of care certificate.

The role will provide clinical support to unregistered practitioners, specifically CSWs, ensuring that care delivery at PAHT is safe, responsive, effective, well led and compassionate.

Main duties of the job

1. Support HCSW Workforce:

• Assist new and existing HCSWs in the multi-professional care certificate programme.

• Ensure completion and assessment of the care certificate within the first 6 months.

1. Collaboration:

• Work alongside the practice educator for HCSWs.

• Coordinate with the clinical non-medical education team.

1. Role Modelling:

• Serve as a positive role model for junior staff members.

1. Care Certificate Delivery:

• Support the HCSW educator in the certification and coordination of the care certificate during HCSW induction.

Areas of Focus:

• Safe and effective care delivery

• Compassionate patient care

• Achievement of core competencies

The Princess Alexandra Hospital NHS Trust (PAHT) is proud to care for the communities of West Essex, delivering safe, compassionate, and high-quality services. We are part of the Neighbourhood Wave—a national programme that’s changing how care is delivered by focusing on prevention, early support, and more joined-up services across health, social care, and the voluntary sector.

This means we’re working more closely with local partners to bring care closer to home and support people to live healthier, more independent lives.

We’re a supportive and inclusive organisation that values its people. We offer development opportunities, flexible working, and a strong focus on wellbeing. As a Disability Confident and equal opportunities employer, we welcome applicants from all backgrounds and experiences.

Join us and help shape the future of care in West Essex.

Please see the attached Job description and person specification. This is available to download at anytime.

Person Specification

Qualifications

Essential

• Level 4 Maths and English e.g. GCSE A-C or 1 4 or equivalent
• Completed care certificate

Desirable

• Educated to level 5, foundation degree or an equivalent level D

Experience

Essential

• Extensive experience working in a clinical environment E
• Experience of supervision and pastoral support for healthcare support workers and students in practice settings
• Experience of adapting to diverse learning needs, inclusion and implementing the Trust Values into your ways of working
• Ability to contribute to your personal development and the development of others

Desirable

• Ability to create a conducive working learning environment
• Experience in quality improvement or change projects

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Princess Alexandra Hospital NHS Trust

Address

The Princess Alexandra Hospital

Harlow

Essex

CM20 1QX

Employer's website

https://www.pah.nhs.uk (Opens in a new tab)