Job summary
Reporting to the Divisional Director of Operations (DDoOp), the Head of Radiology Services is responsible, in conjunction with the Radiology and Breast Clinical Lead, for the safe and effective delivery of all imaging based patient services within the division. This involves achievement of all operational performance targets, including access targets, finance, and the quality of services to patients and improving services towards best practice standards within available income. The post holder will hold a current or background registration in Radiography, namely HCPC.
Main duties of the job
Have operational and strategic responsibility for pathway management and delivery of performance targets for all specialties within their clinical division. This will include waiting list management, cancer standards, workforce and finance.
Leading for and representing the Trust in various forums involving external partners in regard to Community and Regional Diagnostic Networks and Innovations, such as Community Diagnostic Hubs, Regional Imaging Networks, and other service-related screening programmes.
Be responsible for operational flow, capacity and demand management and ensuring pathways are optimised to support performance targets and financial targets including CIP.
Ensure daily processes are in place to identify early any risks to achievement of performance targets and develop detailed recovery plans for any area below expected performance.
Ensure the respective Clinical lead and Divisional Director are kept updated on all performance areas within the portfolio and highlight any specialties/modalities of concern.
Develop business cases on behalf of the specialities/s to support service development or improvement. - Ensure that operational delivery also provides high quality of care to patients. The HoS will demonstrate a clear commitment to and role modelling of the Trust values.
About us
The Princess Alexandra Hospital NHS Trust (PAHT) is proud to care for the communities of West Essex, delivering safe, compassionate, and high-quality services. We are part of the Neighbourhood Wave; a national programme thats changing how care is delivered by focusing on prevention, early support, and more joined-up services across health, social care, and the voluntary sector.
This means were working more closely with local partners to bring care closer to home and support people to live healthier, more independent lives.
Were a supportive and inclusive organisation that values its people. We offer development opportunities, flexible working, and a strong focus on wellbeing. As a Disability Confident and equal opportunities employer, we welcome applicants from all backgrounds and experiences.
Join us and help shape the future of care in West Essex.
Job description
Job responsibilities
Leadership
- To provide professional lead support to the division working in partnership with the DDoOp, GM, DGM and HoN to deliver a high quality and responsive service.
- To ensure the division is managed effectively working with the clinical leads on a day-to-day basis.
- To ensure effective channels of communication exist and are maintained within and across the division and that there are effective working relationships and links with relevant colleagues in other divisions or organisations.
- Act as the key link between the clinical teams and all the division management teams.
- To ensure the division demonstrates an open-door policy and that open and inclusive working relationships are developed with front line staff being fully involved in division decision making.
- To work with other specialties and departments across the Trust, to establish excellent relationships, strong interface pathways, and clear mechanisms for the escalation of problems and performance tracking.
- To work with the Clinical Leads lead to ensure the implementation of Trust policies across the Directorate and to ensure that staff are aware of their responsibilities and have appropriate training. This includes health and safety, risk management, and assurance framework compliance.
- Liaison with CDC imaging team with an input into routine modality D&C planning.
- Attendance to Trust Cancer Board and Cancer transformation Board and act where required.
- Address requirements for modality mobile provision, insourcing and outsourcing inclusive of teleradiology contract for BAU and OOH.
- AHP board member
Strategic Direction
- To support the development of, and promote, the Trust’s missions, values, aims, and objectives.
- To lead on the production and monitoring of divisional operational plans and support the development of care group strategic and operational plans, as part of the annual planning cycle and on an ad-hoc basis as required.
- Produce accurate, high quality business cases in conjunction with the information team.
- To play a key role in the improvement of the operational service delivery in line with the strategic direction of the Trust, leading and working with clinical teams to embed project work and deliver required efficiency and quality improvements.
- Workforce modelling of clinical and non-clinical staffing groups
Service Developments and Performance Management
- To support the Trust’s performance management framework and be accountable for the performance against all key dimensions to include all access and clinical quality performance targets taking corrective action as required.
- Lead and commission review of current processes where appropriate, identifying bottlenecks and waste, and continually seeking to improve the clinical effectiveness and financial efficiency of the patient pathways.
- Take action to support and enable clinical teams to resolve their operational issues on a day-to-day basis, to ensure the efficiency and performance of the division in relation to the delivery of key operational performance targets.
- To work as a member of the divisional team to investigate and respond to complaints as required, taking active steps to ensure that lessons are learnt from the concerns raised and action is taken to prevent recurrence.
- To support the division in the delivery of risk management and governance processes working closely with the Governance Lead and senior members of the team. This includes maintenance and oversight of the Directorate Risk Register and assuring mechanisms are in place to ensure regulatory compliance such as IR(ME)R & IRR, leading on external inspections for CQC IRMER and chairing Radiation Protection based meetings ensuring relevant contracts/ are in place for RPA and MPS services.
- To take a lead in introducing strategies to manage demand/capacity and the development of referral protocols as required.
- To work with the divisional Leadership team to ensure compliant rotas and on call arrangements are in place plus team job planning for the medical workforce and advanced practice.
- To take a Lead role in the tendering and procurement of clinical equipment and consumables, working closely with Finance and the Procurement Team when necessary.
Job description
Job responsibilities
Leadership
- To provide professional lead support to the division working in partnership with the DDoOp, GM, DGM and HoN to deliver a high quality and responsive service.
- To ensure the division is managed effectively working with the clinical leads on a day-to-day basis.
- To ensure effective channels of communication exist and are maintained within and across the division and that there are effective working relationships and links with relevant colleagues in other divisions or organisations.
- Act as the key link between the clinical teams and all the division management teams.
- To ensure the division demonstrates an open-door policy and that open and inclusive working relationships are developed with front line staff being fully involved in division decision making.
- To work with other specialties and departments across the Trust, to establish excellent relationships, strong interface pathways, and clear mechanisms for the escalation of problems and performance tracking.
- To work with the Clinical Leads lead to ensure the implementation of Trust policies across the Directorate and to ensure that staff are aware of their responsibilities and have appropriate training. This includes health and safety, risk management, and assurance framework compliance.
- Liaison with CDC imaging team with an input into routine modality D&C planning.
- Attendance to Trust Cancer Board and Cancer transformation Board and act where required.
- Address requirements for modality mobile provision, insourcing and outsourcing inclusive of teleradiology contract for BAU and OOH.
- AHP board member
Strategic Direction
- To support the development of, and promote, the Trust’s missions, values, aims, and objectives.
- To lead on the production and monitoring of divisional operational plans and support the development of care group strategic and operational plans, as part of the annual planning cycle and on an ad-hoc basis as required.
- Produce accurate, high quality business cases in conjunction with the information team.
- To play a key role in the improvement of the operational service delivery in line with the strategic direction of the Trust, leading and working with clinical teams to embed project work and deliver required efficiency and quality improvements.
- Workforce modelling of clinical and non-clinical staffing groups
Service Developments and Performance Management
- To support the Trust’s performance management framework and be accountable for the performance against all key dimensions to include all access and clinical quality performance targets taking corrective action as required.
- Lead and commission review of current processes where appropriate, identifying bottlenecks and waste, and continually seeking to improve the clinical effectiveness and financial efficiency of the patient pathways.
- Take action to support and enable clinical teams to resolve their operational issues on a day-to-day basis, to ensure the efficiency and performance of the division in relation to the delivery of key operational performance targets.
- To work as a member of the divisional team to investigate and respond to complaints as required, taking active steps to ensure that lessons are learnt from the concerns raised and action is taken to prevent recurrence.
- To support the division in the delivery of risk management and governance processes working closely with the Governance Lead and senior members of the team. This includes maintenance and oversight of the Directorate Risk Register and assuring mechanisms are in place to ensure regulatory compliance such as IR(ME)R & IRR, leading on external inspections for CQC IRMER and chairing Radiation Protection based meetings ensuring relevant contracts/ are in place for RPA and MPS services.
- To take a lead in introducing strategies to manage demand/capacity and the development of referral protocols as required.
- To work with the divisional Leadership team to ensure compliant rotas and on call arrangements are in place plus team job planning for the medical workforce and advanced practice.
- To take a Lead role in the tendering and procurement of clinical equipment and consumables, working closely with Finance and the Procurement Team when necessary.
Person Specification
Qualifications
Essential
- Healthcare related Degree/Diploma of professional Registration with health & care professional council (hcpc)
- Additional specialist knowledge or training to masters level or *equivalent experience
- Evidence of continuous professional development
Desirable
- Project management experience, Prince 2, or other project management qualification
Experience
Essential
- Significant management experience in the acute sector
- Proven record of accomplishment of meeting internally and externally generated targets.
- Experience, understanding and implementation of the modernisation agenda and the opportunities for redesigning services.
- Experience, knowledge and understanding of current issues/themes affecting the NHS locally and nationally
- Experience in the delivery of tangible quality and financial benefits using structured tools and techniques of service improvement, such as Lean and Six Sigma.
- Proven success at managing complex programmes of organisational
- change while maintaining service quality
- Experience of staff management, including the setting of objectives, team and individual appraisal, recruitment, and disciplinary issues.
- Budget management experience, including reducing costs/ efficiency gains, monitoring and determining corrective action.
- Experience in report writing and delivering presentations, to include development of business cases and formal presentations.
- Experience of managing clinical pathways and implementing pathway changes to meet national access standards.
- Experience of developing and implementing strategic plans at service level that enables the attainment of Division objectives.
Desirable
- Experience of best practice process improvement techniques across a range of sectors.
- Experience in contract negotiation with a range of commissioning bodies
- Experience of working across networks, with wide ranging stakeholders.
Person Specification
Qualifications
Essential
- Healthcare related Degree/Diploma of professional Registration with health & care professional council (hcpc)
- Additional specialist knowledge or training to masters level or *equivalent experience
- Evidence of continuous professional development
Desirable
- Project management experience, Prince 2, or other project management qualification
Experience
Essential
- Significant management experience in the acute sector
- Proven record of accomplishment of meeting internally and externally generated targets.
- Experience, understanding and implementation of the modernisation agenda and the opportunities for redesigning services.
- Experience, knowledge and understanding of current issues/themes affecting the NHS locally and nationally
- Experience in the delivery of tangible quality and financial benefits using structured tools and techniques of service improvement, such as Lean and Six Sigma.
- Proven success at managing complex programmes of organisational
- change while maintaining service quality
- Experience of staff management, including the setting of objectives, team and individual appraisal, recruitment, and disciplinary issues.
- Budget management experience, including reducing costs/ efficiency gains, monitoring and determining corrective action.
- Experience in report writing and delivering presentations, to include development of business cases and formal presentations.
- Experience of managing clinical pathways and implementing pathway changes to meet national access standards.
- Experience of developing and implementing strategic plans at service level that enables the attainment of Division objectives.
Desirable
- Experience of best practice process improvement techniques across a range of sectors.
- Experience in contract negotiation with a range of commissioning bodies
- Experience of working across networks, with wide ranging stakeholders.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
