Job summary
Are you an ambitious operational leader ready to shape highimpact services in a fastgrowing Trust? We are looking for an exceptional Obstetrics & Gynaecology Service Manager to lead a diverse, stimulating, and clinically rich portfolio.
This is a role with genuine breadth; spanning elective performance, emergency pathways, inpatient flow, and service transformation, all set within an enthusiastic, supportive, and highly collaborative MDT
Our Way Forward
We are implementing a new divisional structure that strengthens accountability, integration, and patient-centred care. This is an exciting time to join us as we embed transformation, break down silos, and create a culture of collaboration and continuous improvement. As Service Manager, you will be at the forefront of this change.
Main duties of the job
Obstetrics & Gynaecology at PAHT offers an enviable mix of activity and innovation.
You'll oversee:
- A wide range of elective gynaecology services, outpatient pathways, and specialist clinics
- Dynamic non-elective and emergency care pathways, including assessments, sameday services, and maternity triage
- Fastpaced acute services where safety, responsiveness, and patient experience sit at the heart of everything we do
- Working in this environment means no two days are ever the same; perfect for someone who thrives on challenge, variety, and visible impact.
Our O&G teams are known for their strong MDT culture, where medical staff, midwives, nurses, operational leaders, and administrative teams work as one. This is a service where collaboration genuinely drives improvement, and where your leadership will be both valued and felt.
About us
The Princess Alexandra Hospital NHS Trust (PAHT) is proud to care for the communities of West Essex, delivering safe, compassionate, and high-quality services. We are part of the Neighbourhood Wave; a national programme that's changing how care is delivered by focusing on prevention, early support, and more joined-up services across health, social care, and the voluntary sector.
This means were working more closely with local partners to bring care closer to home and support people to live healthier, more independent lives.
Were a supportive and inclusive organisation that values its people. We offer development opportunities, flexible working, and a strong focus on wellbeing. As a Disability Confident and equal opportunities employer, we welcome applicants from all backgrounds and experiences.
Join us and help shape the future of care in West Essex.
Job description
Job responsibilities
As a Service Manager, you will provide strategic and operational leadership across a portfolio of services within the Care Group. Working closely with Clinical Leads, Matrons, and senior managers, you will:
- Lead day-to-day service operations, ensuring safe, efficient, and effective care delivery
- Drive performance against national and local targets including RTT, UEC, and cancer standards
- Manage budgets and resources, supporting financial sustainability and cost-effectiveness
- Lead service redesign and transformation, improving patient flow, pathways, and experience
- Oversee governance and risk management, ensuring compliance with CQC and NHS standards
- Champion staff engagement and development, fostering a culture of inclusion and excellence
- Deputise for the General Manager and act as divisional lead for key programmes such as demand & capacity planning, theatre efficiency, and lengthofstay improvement
This is your opportunity to shape services that directly impact the health and wellbeing of women and families across our community.
Job description
Job responsibilities
As a Service Manager, you will provide strategic and operational leadership across a portfolio of services within the Care Group. Working closely with Clinical Leads, Matrons, and senior managers, you will:
- Lead day-to-day service operations, ensuring safe, efficient, and effective care delivery
- Drive performance against national and local targets including RTT, UEC, and cancer standards
- Manage budgets and resources, supporting financial sustainability and cost-effectiveness
- Lead service redesign and transformation, improving patient flow, pathways, and experience
- Oversee governance and risk management, ensuring compliance with CQC and NHS standards
- Champion staff engagement and development, fostering a culture of inclusion and excellence
- Deputise for the General Manager and act as divisional lead for key programmes such as demand & capacity planning, theatre efficiency, and lengthofstay improvement
This is your opportunity to shape services that directly impact the health and wellbeing of women and families across our community.
Person Specification
Qualifications
Essential
- Educated to a masters degree level or equivalent qualifications or experience
- Recognised post-graduate management qualification or equivalent experience
Desirable
- Evidence of continued professional development
Experience
Essential
- Proven general and operational management experience to include the management of a large multi-disciplinary group of staff part of which to have been in the NHS
- A proven record of success in managing significant operational / strategic change whilst also developing and maintaining the provision of a high quality service, within a clinical setting, with multidisciplinary teams
- Experience of team working and building and maintaining effective working relationships in a multidisciplinary environment
Desirable
- Experience of working with external organisations (ICB, Primary Care, Local Authority, Community Services, Voluntary Sector) D
- Experience in managing quality/ clinical audit/ clinical governance/ risk management issues
Person Specification
Qualifications
Essential
- Educated to a masters degree level or equivalent qualifications or experience
- Recognised post-graduate management qualification or equivalent experience
Desirable
- Evidence of continued professional development
Experience
Essential
- Proven general and operational management experience to include the management of a large multi-disciplinary group of staff part of which to have been in the NHS
- A proven record of success in managing significant operational / strategic change whilst also developing and maintaining the provision of a high quality service, within a clinical setting, with multidisciplinary teams
- Experience of team working and building and maintaining effective working relationships in a multidisciplinary environment
Desirable
- Experience of working with external organisations (ICB, Primary Care, Local Authority, Community Services, Voluntary Sector) D
- Experience in managing quality/ clinical audit/ clinical governance/ risk management issues
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
