Job summary
The post holder will provide day-to-day administrative support to the Transformation & Improvement Team, helping to coordinate meetings, manage information, support improvement programmes and ensure effective communication across clinical, operational and corporate teams. Alongside on-the-job learning, the apprentice will complete a structured apprenticeship programme to develop knowledge, skills and behaviours required for a career in NHS administration and improvement.
Main duties of the job
We are looking for a motivated and enthusiastic Administration Apprentice to join our Transformation & Improvement Team. This is an excellent opportunity for someone at the start of their career who is keen to develop administration, digital and improvement skills while gaining a nationally recognised apprenticeship qualification.
This role offers:
- A nationally recognised Business Administration / NHS Administration apprenticeship qualification.
- On-the-job learning within a Transformation & Improvement Team
Exposure to quality improvement, service redesign and digital change in an NHS setting.
- Support, mentoring and development opportunities to progress within NHS administration or improvement roles.
About us
The Princess Alexandra Hospital NHS Trust (PAHT) is proud to care for the communities of West Essex, delivering safe, compassionate, and high-quality services. We are part of the Neighbourhood Wave; a national programme thats changing how care is delivered by focusing on prevention, early support, and more joined-up services across health, social care, and the voluntary sector.
This means were working more closely with local partners to bring care closer to home and support people to live healthier, more independent lives.
Were a supportive and inclusive organisation that values its people. We offer development opportunities, flexible working, and a strong focus on wellbeing. As a Disability Confident and equal opportunities employer, we welcome applicants from all backgrounds and experiences.
Join us and help shape the future of care in West Essex.
Job description
Job responsibilities
Main duties of the job
The post holder will provide day-to-day administrative support to the Transformation & Improvement Team, helping to coordinate meetings, manage information, support improvement programmes and ensure effective communication across clinical, operational and corporate teams. Alongside on-the-job learning, the apprentice will complete a structured apprenticeship programme to develop knowledge, skills and behaviours required for a career in NHS administration and improvement.
Detailed job description and main responsibilities
Administrative Support
- Provide efficient and effective administrative support to the Transformation & Improvement Team
- Organise meetings, workshops and events, including booking rooms, arranging virtual meetings and circulating agendas and papers
- Take accurate meeting notes and actions from meetings and ensure timely follow-up
- Maintain electronic filing systems, databases and trackers to support improvement programmes and projects
- Support the preparation of documents, reports, presentations and basic data summaries
Communication and Coordination
- Act as a point of contact for the team, responding to routine enquiries in a professional and timely manner
- Liaise with colleagues across clinical, operational and corporate teams to support improvement work
- Support internal communications, including updating documents, trackers or intranet content where required
Improvement and Transformation Support
- Provide administrative support to quality improvement, service transformation and digital change initiatives
- Help track actions, milestones and deadlines for improvement projects
- Support the collation of feedback, learning and lessons learned from improvement activity
Apprenticeship and Development
- Actively participate in the apprenticeship programme, completing all required training, coursework and assessments
- Demonstrate a willingness to learn new skills, systems and ways of working
- Apply learning from the apprenticeship to day-to-day work
- Attend regular reviews with the line manager and apprenticeship assessor
General Responsibilities
- Maintain confidentiality and comply with information governance, data protection and Trust policies
- Work in line with Trust values and behaviours
- Undertake any other reasonable duties appropriate to the role and level
Job description
Job responsibilities
Main duties of the job
The post holder will provide day-to-day administrative support to the Transformation & Improvement Team, helping to coordinate meetings, manage information, support improvement programmes and ensure effective communication across clinical, operational and corporate teams. Alongside on-the-job learning, the apprentice will complete a structured apprenticeship programme to develop knowledge, skills and behaviours required for a career in NHS administration and improvement.
Detailed job description and main responsibilities
Administrative Support
- Provide efficient and effective administrative support to the Transformation & Improvement Team
- Organise meetings, workshops and events, including booking rooms, arranging virtual meetings and circulating agendas and papers
- Take accurate meeting notes and actions from meetings and ensure timely follow-up
- Maintain electronic filing systems, databases and trackers to support improvement programmes and projects
- Support the preparation of documents, reports, presentations and basic data summaries
Communication and Coordination
- Act as a point of contact for the team, responding to routine enquiries in a professional and timely manner
- Liaise with colleagues across clinical, operational and corporate teams to support improvement work
- Support internal communications, including updating documents, trackers or intranet content where required
Improvement and Transformation Support
- Provide administrative support to quality improvement, service transformation and digital change initiatives
- Help track actions, milestones and deadlines for improvement projects
- Support the collation of feedback, learning and lessons learned from improvement activity
Apprenticeship and Development
- Actively participate in the apprenticeship programme, completing all required training, coursework and assessments
- Demonstrate a willingness to learn new skills, systems and ways of working
- Apply learning from the apprenticeship to day-to-day work
- Attend regular reviews with the line manager and apprenticeship assessor
General Responsibilities
- Maintain confidentiality and comply with information governance, data protection and Trust policies
- Work in line with Trust values and behaviours
- Undertake any other reasonable duties appropriate to the role and level
Person Specification
Qualifications
Essential
- GCSEs (or equivalent) including English and Maths (grade 4-9 or equivalent).
- Eligibility to undertake an apprenticeship programme (L3 Business Administrator Apprenticeship or equivalent).
Experience
Desirable
- Previous experience in an office, administrative or customer-facing role (paid or voluntary).
Person Specification
Qualifications
Essential
- GCSEs (or equivalent) including English and Maths (grade 4-9 or equivalent).
- Eligibility to undertake an apprenticeship programme (L3 Business Administrator Apprenticeship or equivalent).
Experience
Desirable
- Previous experience in an office, administrative or customer-facing role (paid or voluntary).
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
