The Princess Alexandra Hospital NHS Trust

General Manager - CDC

The closing date is 23 February 2026

Job summary

The Community Diagnostics Centre (CDC) is an exciting new facility designed to provide streamlined, one-stop clinical pathways that enable rapid, integrated diagnostics and treatment for patients within a community setting. The following pathways are planned for implementation within the Community Diagnostics Centre: Cardiology & Respiratory Breathlessness

Liver Pathway and Surveillance

Gynaecology

Unscheduled Bleeding

Asthma (Children and Young People)

Heart Palpitations

Chest Pain

Sleep Studies

Urology

Transnasal Endoscopy

This post is a 12 months fixed term contract.

Main duties of the job

The post holder will provide strong coordination and leadership across multiple working groups, engaging with a wide range of stakeholders and ensuring that key milestones, deliverables, and deadlines are achieved. As CDC General Manager, they will act as the central point of contact for planning, operational delivery, and risk managementensuring the programme remains on track, within scope, and on budget. Working closely with the Head of Nursing and Clinical Leads, the post holder will support the development of efficient, patient-centred services that meet key financial and operational performance targets. This includes establishing effective processes to deliver national and local standards, and regularly reviewing service efficiency, effectiveness, and financial flows. The post holder will also work with internal and external stakeholders to identify and drive opportunities for service redesign, applying recognised improvement methodologies to enhance patient pathways and operational performance. Additionally, the role will deputise for the Divisional Director of Operations when required and participate in the Trusts on-call rota.

About us

The Princess Alexandra Hospital NHS Trust (PAHT) is proud to care for the communities of West Essex, delivering safe, compassionate, and high-quality services. We are part of the Neighbourhood Wave; a national programme thats changing how care is delivered by focusing on prevention, early support, and more joined-up services across health, social care, and the voluntary sector. This means were working more closely with local partners to bring care closer to home and support people to live healthier, more independent lives. Were a supportive and inclusive organisation that values its people. We offer development opportunities, flexible working, and a strong focus on wellbeing. As a Disability Confident and equal opportunities employer, we welcome applicants from all backgrounds and experiences. Join us and help shape the future of care in West Essex.

Details

Date posted

09 February 2026

Pay scheme

Agenda for change

Band

Band 8c

Salary

£76,965 to £88,682 a year

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

000440

Job locations

The Princess Alexandra Hospital

Harlow

Essex

CM20 1QX


Job description

Job responsibilities

Detailed job description and main responsibilities

Supporting the Divisional Triumvirate, the post holder will:

 

  • Provide clear leadership to the operational teams within the CDC Centre, ensuring that all staff are appropriately managed and developed and that they are efficient, effective, engaged and motivated.
  • Manage direct reports and provide overall support to teams.
  • Ensure that there are effective working relationships across the various clinical pathways.
  • Act as the key link between the clinical teams and all the division management teams.
  • To ensure the CDC Centre demonstrate an open-door policy and that open and inclusive working relationships are developed with front line staff being fully involved in division decision making.
  • Lead transparent, data-informed decision-making that uses evidence, insight and service user feedback to continuously improve care pathways.
  • Mentor and develop clinical and operational teams; support inclusive career progression and promote a culture where all staff feel supported to thrive.
  • Actively advocate for services at divisional and system levels; ensure Trust and national policy is applied fairly in all service delivery.
  • Lead collaborative working across multi-disciplinary and multi-agency teams – including health, education and social care – to ensure integrated pathways.
  • Participate in the Senior Manager Silver On-call rota.

 

Strategic Direction

 

Supporting the Divisional Management team, the General Manager will:

 

  • Lead the strategic and operational decision making for the CDC Centre – ensuring there is a clear business plan for the CDC Centre at the start of the year; and developing and implementing the plan as the year progresses, in conjunction with the senior clinical and non-clinical management team in the Family Care Division and colleagues in corporate services across the Trust.
  • To be a key member of the wider Divisional Management Team and representing the Division as required on Trust wide/ external meetings.
  • To work closely with the Divisional Director of Operations and Divisional Medical Director to communicate the strategic priorities for the Division/Care Groups and ensure these have a focus on the Trust Strategy.
  • To translate the Trust strategic objectives into an effective operational management plan for the Care Groups whilst taking into consideration the local and national frameworks.
  • Take an operational/management lead for the commissioning/contracting process that relates to the CDC Centre activity, through active engagement with the Trust

Job description

Job responsibilities

Detailed job description and main responsibilities

Supporting the Divisional Triumvirate, the post holder will:

 

  • Provide clear leadership to the operational teams within the CDC Centre, ensuring that all staff are appropriately managed and developed and that they are efficient, effective, engaged and motivated.
  • Manage direct reports and provide overall support to teams.
  • Ensure that there are effective working relationships across the various clinical pathways.
  • Act as the key link between the clinical teams and all the division management teams.
  • To ensure the CDC Centre demonstrate an open-door policy and that open and inclusive working relationships are developed with front line staff being fully involved in division decision making.
  • Lead transparent, data-informed decision-making that uses evidence, insight and service user feedback to continuously improve care pathways.
  • Mentor and develop clinical and operational teams; support inclusive career progression and promote a culture where all staff feel supported to thrive.
  • Actively advocate for services at divisional and system levels; ensure Trust and national policy is applied fairly in all service delivery.
  • Lead collaborative working across multi-disciplinary and multi-agency teams – including health, education and social care – to ensure integrated pathways.
  • Participate in the Senior Manager Silver On-call rota.

 

Strategic Direction

 

Supporting the Divisional Management team, the General Manager will:

 

  • Lead the strategic and operational decision making for the CDC Centre – ensuring there is a clear business plan for the CDC Centre at the start of the year; and developing and implementing the plan as the year progresses, in conjunction with the senior clinical and non-clinical management team in the Family Care Division and colleagues in corporate services across the Trust.
  • To be a key member of the wider Divisional Management Team and representing the Division as required on Trust wide/ external meetings.
  • To work closely with the Divisional Director of Operations and Divisional Medical Director to communicate the strategic priorities for the Division/Care Groups and ensure these have a focus on the Trust Strategy.
  • To translate the Trust strategic objectives into an effective operational management plan for the Care Groups whilst taking into consideration the local and national frameworks.
  • Take an operational/management lead for the commissioning/contracting process that relates to the CDC Centre activity, through active engagement with the Trust

Person Specification

Qualifications

Essential

  • Education to a masters degree level or equivalent experience
  • Recognised post-graduate management qualification or equivalent experience

Desirable

  • n/a

Experience

Essential

  • Significant general and operational management experience to include the management of a large multi-disciplinary group of staff part of which to have been in the NHS.
  • A proven record of success in managing significant operational / strategic change whilst also developing and maintaining the provision of a high-quality service, within a clinical setting, with multidisciplinary teams.
  • Experience of team working and building and maintaining effective working relationships in a multidisciplinary environment
  • Fully developing staff potential through facilitating training, development and education initiatives
  • Demonstrable ability to lead and influence
  • Evidence of sound budgetary management experience
  • Experience in service redesign and project management

Desirable

  • Experience of working with external organisations (GP practices, social services, community services, local authority, etc)
  • Experience in managing quality/ clinical audit/ clinical governance/ risk management issues
Person Specification

Qualifications

Essential

  • Education to a masters degree level or equivalent experience
  • Recognised post-graduate management qualification or equivalent experience

Desirable

  • n/a

Experience

Essential

  • Significant general and operational management experience to include the management of a large multi-disciplinary group of staff part of which to have been in the NHS.
  • A proven record of success in managing significant operational / strategic change whilst also developing and maintaining the provision of a high-quality service, within a clinical setting, with multidisciplinary teams.
  • Experience of team working and building and maintaining effective working relationships in a multidisciplinary environment
  • Fully developing staff potential through facilitating training, development and education initiatives
  • Demonstrable ability to lead and influence
  • Evidence of sound budgetary management experience
  • Experience in service redesign and project management

Desirable

  • Experience of working with external organisations (GP practices, social services, community services, local authority, etc)
  • Experience in managing quality/ clinical audit/ clinical governance/ risk management issues

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Princess Alexandra Hospital NHS Trust

Address

The Princess Alexandra Hospital

Harlow

Essex

CM20 1QX


Employer's website

https://www.pah.nhs.uk (Opens in a new tab)


Employer details

Employer name

The Princess Alexandra Hospital NHS Trust

Address

The Princess Alexandra Hospital

Harlow

Essex

CM20 1QX


Employer's website

https://www.pah.nhs.uk (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Divisional Director of Operations

Sean McGrath

sean.mcgrath1@nhs.net

Details

Date posted

09 February 2026

Pay scheme

Agenda for change

Band

Band 8c

Salary

£76,965 to £88,682 a year

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

000440

Job locations

The Princess Alexandra Hospital

Harlow

Essex

CM20 1QX


Supporting documents

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