The Princess Alexandra Hospital NHS Trust

Healthcare Support Worker - Oak Unit

The closing date is 31 December 2025

Job summary

Working as part of the team, this role is integral in assisting and supporting the nursing staff to deliver high quality, safe, kind, efficient, effective and compassionate patient care, and participating in other departmental related duties as requested/ directed by the registered nursing and clinical team. Post holder will also be instrumental in ensuring all staff/ colleagues, patients, families and visitors to the unit are treated with respect and dignity, and for reflecting the Trust values and behaviours at all times.

Main duties of the job

Working 5 days across Monday to Sunday, you will be working within a busy urological diagnostic and treatment hub providing a wide range of investigatory procedures and treatments for general urology and uro-oncology conditions. Main duties and responsibilities are, but not limited to; To provide and maintain a high standard of effective clinical nursing care to all patients visiting the unit To ensure that all documentation is accurately completed and maintained in accordance with Trust guidance including digital and computerised documentation To establish and maintain effective communication with all patients, relatives and staff. To communicate effectively between all members of unit, the multidisciplinary team and other members of Trust staff as required Presents a good image of themselves and the department through their attitude, behaviour and general demeanour and role models the Trusts values and behaviours To treat all colleagues and patients and their carers with courtesy and respect To follow Trust policy regarding sickness and absence To fully understand your role regarding health & safety, fire safety, security, major incidents, chemical incidents or bomb threats.

About us

The Princess Alexandra Hospital NHS Trust (PAHT) is proud to care for the communities of West Essex, delivering safe, compassionate, and high-quality services. We are part of the Neighbourhood Wave; a national programme thats changing how care is delivered by focusing on prevention, early support, and more joined-up services across health, social care, and the voluntary sector. This means were working more closely with local partners to bring care closer to home and support people to live healthier, more independent lives. Were a supportive and inclusive organisation that values its people. We offer development opportunities, flexible working, and a strong focus on wellbeing. As a Disability Confident and equal opportunities employer, we welcome applicants from all backgrounds and experiences. Join us and help shape the future of care in West Essex.

Details

Date posted

18 December 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£26,240 to £27,928 a year

Contract

Permanent

Working pattern

Full-time

Reference number

000210

Job locations

St Margaret's Hospital

Epping

Essex

CM16 6TN


Job description

Job responsibilities

The Princess Alexandra Hospital NHS Trust (PAHT) is proud to care for the communities of West Essex, delivering safe, compassionate, and high-quality services. We are part of the Neighbourhood Wave—a national programme that’s changing how care is delivered by focusing on prevention, early support, and more joined-up services across health, social care, and the voluntary sector.

This means we’re working more closely with local partners to bring care closer to home and support people to live healthier, more independent lives.

We’re a supportive and inclusive organisation that values its people. We offer development opportunities, flexible working, and a strong focus on wellbeing. As a Disability Confident and equal opportunities employer, we welcome applicants from all backgrounds and experiences.

Join us and help shape the future of care in West Essex.

 

Job description

Job responsibilities

The Princess Alexandra Hospital NHS Trust (PAHT) is proud to care for the communities of West Essex, delivering safe, compassionate, and high-quality services. We are part of the Neighbourhood Wave—a national programme that’s changing how care is delivered by focusing on prevention, early support, and more joined-up services across health, social care, and the voluntary sector.

This means we’re working more closely with local partners to bring care closer to home and support people to live healthier, more independent lives.

We’re a supportive and inclusive organisation that values its people. We offer development opportunities, flexible working, and a strong focus on wellbeing. As a Disability Confident and equal opportunities employer, we welcome applicants from all backgrounds and experiences.

Join us and help shape the future of care in West Essex.

 

Person Specification

Qualifications

Essential

  • Literacy and Numeracy at Level 1 or above

Desirable

  • N/A

Experience

Essential

  • Experience of caring for patients within an acute General Surgical environment
  • Experience of working within a team

Desirable

  • Experience of working within an out-patient setting
  • Experience of working within a urological setting
Person Specification

Qualifications

Essential

  • Literacy and Numeracy at Level 1 or above

Desirable

  • N/A

Experience

Essential

  • Experience of caring for patients within an acute General Surgical environment
  • Experience of working within a team

Desirable

  • Experience of working within an out-patient setting
  • Experience of working within a urological setting

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Princess Alexandra Hospital NHS Trust

Address

St Margaret's Hospital

Epping

Essex

CM16 6TN


Employer's website

https://www.pah.nhs.uk (Opens in a new tab)


Employer details

Employer name

The Princess Alexandra Hospital NHS Trust

Address

St Margaret's Hospital

Epping

Essex

CM16 6TN


Employer's website

https://www.pah.nhs.uk (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Oak Unit Manager

Gary Court

garry.court2@nhs.net

Details

Date posted

18 December 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£26,240 to £27,928 a year

Contract

Permanent

Working pattern

Full-time

Reference number

000210

Job locations

St Margaret's Hospital

Epping

Essex

CM16 6TN


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