Job summary
Are you a senior healthcare professional with extensive clinical experience and a passion for optimising hospital flow? Do you excel in managing complex patient pathways while collaborating with system-wide partners?
We are looking for an experienced Head of Capacity and Flow to provide clinical leadership in managing patient flow across elective and non-elective pathways. This is a pivotal role in ensuring safe, effective, and timely patient movement throughout the hospital, while also working closely with system partners to improve discharge processes and capacity planning.
Main duties of the job
As Head of Capacity and Flow, you will:
- Provide clinical leadership and oversight of hospital flow, ensuring the efficient management of patient admissions, transfers, and discharges.
- Manage the Clinical Site Team and Discharge Lounge Team, ensuring operational effectiveness and patient safety.
- Work closely with the System Head of Transfer of Care and the Deputy Director of Care Coordination to align hospital flow with wider system strategies.
- Act as a key outward-facing representative, collaborating with external system partners to improve capacity planning and discharge pathways across health and social care.
- Implement proactive strategies to manage bed capacity, reduce delays, and ensure safe discharge planning.
- Use clinical expertise to drive continuous improvement initiatives, ensuring high standards of care and operational efficiency.
- Provide senior decision-making support in managing site escalation and flow during times of increased demand.
About us
At The Princess Alexandra Hospital NHS Trust, we are committed to providing high-quality care to our diverse community. By joining our team, you will:
- Work in a supportive and forward-thinking environment that values innovation and collaboration.
- Be part of a dedicated workforce of over 4,000 staff serving a growing population.
- Have opportunities for professional development and career progression within a thriving NHS Trust.
By joining our team, you will:
- Take on a high-profile leadership role with the opportunity to shape hospital flow and system-wide integration.
- Work in a supportive and collaborative environment, engaging with senior leaders and external stakeholders.
- Contribute to innovative strategies that improve patient outcomes and streamline hospital operations.
- Have access to career development opportunities within a progressive and forward-thinking NHS Trust.
Job description
Job responsibilities
To succeed in this role, you will need:
- Extensive clinical experience in a healthcare setting, with a strong understanding of patient flow, capacity management, and discharge planning.
- A professional background in nursing, allied health professions (AHP), or another relevant clinical discipline.
- Proven leadership skills with experience in managing multidisciplinary teams and hospital operations.
- Strong ability to work collaboratively with system partners across health and social care.
- A strategic mindset with excellent problem-solving skills, able to make high-level clinical and operational decisions in real time.
- Experience in working within integrated care boards (ICB) or cross-organisational healthcare partnerships.
If you are passionate about delivering excellence in patient care and leading a team that plays a pivotal role in hospital discharge and community integration, we would love to hear from you!
Please see the attached Job description and person specification. This is available to download at anytime.
Job description
Job responsibilities
To succeed in this role, you will need:
- Extensive clinical experience in a healthcare setting, with a strong understanding of patient flow, capacity management, and discharge planning.
- A professional background in nursing, allied health professions (AHP), or another relevant clinical discipline.
- Proven leadership skills with experience in managing multidisciplinary teams and hospital operations.
- Strong ability to work collaboratively with system partners across health and social care.
- A strategic mindset with excellent problem-solving skills, able to make high-level clinical and operational decisions in real time.
- Experience in working within integrated care boards (ICB) or cross-organisational healthcare partnerships.
If you are passionate about delivering excellence in patient care and leading a team that plays a pivotal role in hospital discharge and community integration, we would love to hear from you!
Please see the attached Job description and person specification. This is available to download at anytime.
Person Specification
Education and qualifications
Essential
- Master's Degree or equivalent experience
- A clinical background/registration (NMC, AHP, HCPC)
Experience
Essential
- Track record in a Senior Management, senior site management, senior clinical role, leading change or service improvement in a public service. Experience of working at an operational level in the NHS, and acute provider experience.
- Relevant senior experience of being an innovative leader, being responsive to change and can lead and drive through change at pace.
Person Specification
Education and qualifications
Essential
- Master's Degree or equivalent experience
- A clinical background/registration (NMC, AHP, HCPC)
Experience
Essential
- Track record in a Senior Management, senior site management, senior clinical role, leading change or service improvement in a public service. Experience of working at an operational level in the NHS, and acute provider experience.
- Relevant senior experience of being an innovative leader, being responsive to change and can lead and drive through change at pace.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
